Hello
If the resource is a person, from the start date to the completion date the system calculates the order and creates a sales line, this makes it perfect.
If the resource is a tool, the system has the option to start and complete, but it does not produce a sales line, I need to bill the time of use of the resource, just as it does with the person resource.
The only option to generate sales lines is to go to the section within the engineering portal called tools and equipment and record the time manually. (We do not want to do it through this step because it is more work for the technician and we already have a start and end date of the resource)
The system takes the start time, when the job starts
The system takes the start and end date
From the task I can record the hours of use with that option and these go to the sales lines
Should this work better automatically, taking the start time (start Work) and the end time (complete) from the resource card, what configuration should I do to make it work that way
In itself, I need to be able to create the sales line for the use of the tool from the engineer portal, taking the start and end date as it does with the person resource.
It works very well with Resourse: Person but the same does not apply with Resourse: tools.
IFS Cloud Web version: 23.2.