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11559 Topics

JanithDo Gooder (Employee)

Drip Feed Task to Mobile using Synchronization Rules

Hi Experts, Once of our customer is asking as mentioned below, “ We have a requirement to send the Assignments to mobile (mWO Service) through Drip-Feed method in IFS Cloud 22R2. For example: Send Assignments/Task one at a time to the technician in mobile after they complete the previous Assignment/Task.Can you please confirm if this is possible through configuration using Synchronization Rules? ” Any input regarding this really appreciate. Best Regards,Janith

802

1 year ago

MaintenixUser1Sidekick (Customer)

asked in IFS Maintenix

workpackage Assigned Tasks Tab

Hi All,Wondering if there is a way we can hide the assigned tasks tab of a work package from specific user groups. Reason: we are seeing an organisational impact with maintenance exection teams attempting to justify deferring maintenance as they can see the remaining compliance limits. This control is not in their jurisdiction to interrogate.Wondering if other Airlines have seen/heard similar. Thanks,

643

1 year ago

gcraig22Do Gooder (Customer)

asked in Document Management (DocMan)

Automatic WIP Report Email

With WIP report being a moment in time report, can I schedule the report to run at a certain time and then have it email that report or put it in the report archive to print later?

952

1 year ago

HousseinySidekick (Customer)

asked in Insights (Business Reporter and Analysis Models, EOI)

what is SQL View of posting proposal history

HiWhat is the view of posting proposal history? need to retrieve some columns in SQL query. Any clues??RegardsHousseiny

612

1 year ago

InADaysWork

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Change Appointment Booking Display Colors

Is it possible to change the colors used in FSM for the PSO Appointment Booking display?

784

1 year ago

jdelormeDo Gooder (Partner)

asked in assyst General

assyst 10 SP6 Kerberos aes256

Hi,Does assyst 10 SP6 FP3 supports Kerberos enctypes aes256-cts-hmac-sha1-96?If so, is the fix to add “aes256-cts-hmac-sha1-96” as the first entry to all 3 lines (default_tkt_enctypes/default_tgs_enctypes/permitted_enctypes) to the krb5.conf file?Or, should the entries only be “aes256”?Getting error “Encryption type AES256 CTS mode with HMAC SHA1-96 is not supported/enabled”.IFS assyst Web Server running on OS WinSrv 2008 R2 with Java JDK 1.7.0_80.Jean

701

1 year ago

TONZDo Gooder (Partner)

asked in Assets (Asset Management)

how to prevent out of date tools being attached to work orders ?

How do we prevent tools in the tools and facilities tab under service Maintenace→ basic data→ tools and facilities basic data from being attached to work orders

531

1 year ago

NuwanthikaSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Time Management

Hi,My Client company has 9 different Branches and there can be instance where the customer wants to declare a “company holiday” for “one particular branch” without effecting it for other 8 branches. In the Employee calendar the date needs to be marked as a “Off day”.My Question is - What is the best solution to accommodate this request without creating Nine different holiday calendars and adding different substitute schedules? Thanks in advance !Regards,Nuwanthika

1104

1 year ago

HypervoxHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Middleware SSL works on hostname, not on FQDN

Hi,I have an apps 10 server which we have installed new SSL certs on - these contain the normal host name eg. server1, and the fully qualified name e.g. server1.example.com. We can access IFS middleware using the host name (server1) but not the fully qualified name (server1.example.com), we insted get a “Forbidden” warning. Where is this controlled in the ifs mw configuration, and how to I get IFS to answer to both?

1053

1 year ago

rcruzSidekick (Customer)

asked in IFS Cloud - New Customers

IFS Cloud - Sql column names

Hi, communityOn IEE we could see the name of the view and sql colunm by opening the system information menu. I know that I can see the name of the view if I bring up the page info menu, but I can’t see the colunm names. Does anyone knows how to get the sql colunm names on IFS Cloud?Thanks!Cruz

4246

1 year ago

aweDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Exporting data gets wierd format

Hi!One user is tryying to export data in Excel from IFS but gets wierd format.Not able to handle the data in this format. Me on other hand, gets the data in correct format: What can be the problem?

832

1 year ago

matt.wattersSuperhero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Control Plan Analysis Norms and Test Result

In the Analysis Norms page in Quality Control, what information should a user see in the Test Result column? I have looked in numerous environments, Apps10 thru Cloud, and in all instances this column is blank for all records.

1241

1 year ago

MANI0202Sidekick (Customer)

asked in IFS Cloud - New Customers

Changing WO of already existing WT in IFS Cloud

Hi,A small query, is it possible to change the work order of the Work Task which is in New or Released or Work Started state. Thanks in Advance. RegardsMani Shankar

731

1 year ago

eric.vivesDo Gooder (Employee)

asked in Document Management (DocMan)

Document Management Macros Issue

Good afternoon, I’m trying to set up macros for a customer environment and I’m unable to make it work for a customer environment in cloud. I’ll list out the bullet points of steps followed to see if anyone could help out: Downloaded and installed IFS Aurena Extension (for correct environment) Created new Doc Class Created Document Macro Blocks Created Document Macros: Entered the Object Attributes for Macros: Copied Macros into Doc Class Management page (checkin, checkout, createnew) Created Checkin, Checkout and Createnew in Doc Class Process Action with macro option: RunIfOnlyOne (tried SelectAndRun too) - and Name Files Using: Force Document Title and Name. Made sure that on Object Connections, the Logical Unit contains the “DocReferenceObject” Then when creating a document from the LU chosen, and opening the Word Doc (doing it for Word07 - Docx), and clicking on: Insert > Quick Part > Document Information > DocProperty After following those steps, I a

4629

1 year ago

BLLKaterinaOSidekick (Customer)

asked in Distribution (CRM, Commerce)

Actual creator of PO Change order

Hi,I am just trying to find out if there is a way in IFS APP9 to find who actually created PO Change Order?As when any user creates PO change order it just copies current coordinator and Order History tab doesn't seems to be recording it either. Any ideas please? Thank you Kate

412

1 year ago

ktolkacevicHero (Customer)

asked in Alliance

The type initializer for 'AsteaAO.SecurityManager' threw an exception

Oh great people of the community! I need some help and suggestions 😎Starting this week. several UAT testers are unable to log into Alliance from PC and encounter error message “The type initializer for 'AsteaAO.SecurityManager' threw an exception”.There are no errors on the server, and errors are only in the client event logsSometimes deleting the XML file in the Astea temp folder works, sometime uninstall and reinstall works, and other times mutliple attempts to log in will work.

1033

1 year ago

CedDeandBDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

Apps 9 OS compatibility Sheet

Hi Community,Super simple question here, we have an Apps 9 customer who is on an O/S that is end of life and they want to uplift the version of Windows to something that will be continually supported. I am looking for an up to date install/compatibility sheet please that shows whatever the latest windows version is that will work within Apps 9. I know they exist but I just cannot find it so reaching out for some help please. Thanks in advance. Kind regardsDean Burston | Support Operations Manager | Support TeamT: 01242 304244 | M: 07825 987709 | e: dburston@cedar-bay.com

1142

1 year ago

ADNANSidekick

asked in Document Management (DocMan)

WHEN I SAY VIEW DOCUMENT, IFS PROGRAM CLOSES

Hello, I am using IFS version 8. On some computers, when "view" is tried in the document management system, it throws it from IFS. Is anyone experiencing this problem. IFS closes on my computer with the same user, but not on my friend's computer.

982

1 year ago

HDZRISHABHSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Work task transfer to another work order

Hi,We want to transfer work task from present work order to another work order . How this can be achieved. Thanks

1101

1 year ago

HIMK01Do Gooder (Partner)

asked in Finance (Financials)

Attribute added as modification gives error when try to get the entity set

Hi,I have added a new text attribute called CLender to an entity in Cust layer and added it to an existing view by overtaking it because the projection entity set referred entity is fetching data through that view. When I query the view in plsql developer I can see the new attribute is added in the view.When I try to get the entity set via the URL, I get the following ORA error. I’m new to working in the customization layer. It would be great if someone can help me to resolve this issue. Am I missing any step here?

802

1 year ago

malshanihm1Sidekick

asked in Service (Touch Apps, MWO, MRO)

Notify me Customizations - URL Links doesn't allow navigation

Hi All,I was able to add a Aurena wo url/link from a customization into the notify me app - authorizing PO details page. Customer is in 22R2.But i’m unable to navigate to that page with a internal/external browser with a click. it direct me to the following error. Can anyone verify navigation is not possible from notify me app?Thank you!

1703

1 year ago

HousseinySidekick (Customer)

asked in Finance (Financials)

SQL query error when trying to reuse calculated field

HiI got an error with the below line in red when execute. Any clues please. select X.*,IFSAPP.SUB_PROJECT_API.Get_Description(x.PROJECT_ID, x.SUB_PROJECT_ID) Sub_Proj_Des,x.budget_base_curr/120 ITD_BUD,x.actual - ITD_BUD as "Deviation",IFSAPP.ACTIVITY_API.Get_Description(X.ACTIVITY_SEQ) activity_des,IFSAPP.Project_Forecast_Item_API.Get_Project_Cost_Element_Desc(x.FORECAST_ID, x.PROJECT_COST_ELEMENT) cost_elm_desfromproject_forecast_item_all Xwhere project_id = '20062' and forecast_version_id = 'M1003' RegardsHousseiny

1182

1 year ago

EdieSidekick (Partner)

asked in Assets (Asset Management)

Prepare work order - Coordinator on customer information tab

For a single user the coordinator is not auto-populating. In the prepare work order screen, CO information tab, the coordinator does not fill in automatically. The default coordinator is setup for the user on site.

2195

1 year ago

neville.eliasDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM IQA in web client

Hello, The IQA button does not appear on the web client. It seems like the functionality is limited to the Smart Client. I am using release 6 and update 23. There are a couple of FSM client scripts that hide the IQA button (REPAIRCENTER_HIDE_IQA and REQUEST_HIDE_BUTTONS).Is there any chance of this functionality being made available in the web client going forward? ThanksRegardsNeville

803

1 year ago

bdoucetteSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to automatically close a Business Opportunity when expiration date gets hit

Hello, I am attempting to have Business Opportunities automatically close when it passes their expiration date. I have used workflows and scheduled database tasks before, but there does not seem to be a way to create a database task to schedule it to run every day to check for expired Business Opportunities, and there does not seem to be a way to schedule a workflow to run every day. I’m not aware of any projection actions or event actions that get run every day.What can I use to achieve what I’m looking for? Any and all advise would be greatly appreciated.Thanks,Bryan

1369

1 year ago

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