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11572 Topics

The customer has installed the Aurena Agent successfully and it can be verified from user settings page. Also from the console tab in background page for chrome extension I can see the below line got message from agent: {"method":"Hello","value":"Hi!","status":"SUCCESS","version":"0.1","guid":"32b83171-5db9-4c85-aa37-851c4c9fa5fa"}but when I try to view a document nothing happens and not even an error is raised. The last call in the log is below got message from agent: {"method":"GetLocalProperty","value":null,"status":"SUCCESS","version":"0.1","guid":"32b83171-5db9-4c85-aa37-851c4c9fa5fa"} When I compared it with an internal environment, it is missing the DownloadAndOpen method call. What could be the reason here? I have attached the log file for further reference

3787

2 years ago

Sandaru JayawardenaHero (Employee)

asked in Finance (Financials)

Automated emails to let customers know invoices due for payment

Created on behalf of LCS case G2302287 Is there any functionality in IFS that can automatically dispatch a reminder to a customer say 1 week prior to the due date on the Customer Invoice? We have looked into the "Reminder and Interest" functionality within IFS but could not determine how to dispatch automatic reminder to customer. Thanks

7206

2 years ago

cperdueHero (Partner)

asked in Finance (Financials)

1099-NEC report not generating

All- I am in high hopes someone can help me. I am in Aurena (latest release) attempting to setup the 1099-NEC. The suppleir is setup with reporting & tax codes. Income types/report types are setup. A WH tax code is defined. The tax group is setup to tax codes. I have processed multiple supplier invoices and payments, fetched tax data and updated the GL. The tax transactions show up but my report is empty. Best-Christy

3216

2 years ago

Thomas WidmoserSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

CLIENT LOGIN | Block login to Smart Client & information pop up

1.) Is there a baseline functionality to block users from logging in / using one of the clients:* Smart Client* Web ClientBackground:In the upcoming months we want to migrate all users to Web Client and are searching for a functionality to 'deactivate' their possibility to use the smart client.2.) Additionally we thought about a pop up, which should occur in the next weeks after login to Smart Client. It should inform the user that Smart Client won't be supported any more by us from day x onwards and that from day y onwards, the login will even be blocked (see topic one). Is there a best practice to handle this? My assumption is that this can only be done via Smart Client script. Or is there any other possibility?regards,Thomas

1243

2 years ago

OzgeSidekick

asked in Supply Chain

QUALITY ASSURANCE-Audit

Hi, What is the diffrence between compliance planning and audit planning in audit module? Best Regards,Ozge

5905

2 years ago

SWINDEDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

Sync All Objects IFS Cloud

Hi Community,does anybody know where the the Option “Sync All Objects”, which has been located on the TAS in Apps10, is located in the Cloud version? We have a upgraded a Customer from Apps10 to Cloud and the Object synchronization is disabled for the Native Apps. BR Sven

1623

2 years ago

wahelkHero (Former Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Power App custom connector error in Cloud

Hi, I created a custom connector in Microsoft power app with Oauth2 for cloud core environment. when test , got the below error. secondary/external URLs that's accessible from the internet. but the same works in postman for Oauth2 for both “authorization code” and “client credentials”, Any idea why this ?Regards,Wasana

3933

2 years ago

LauraRSidekick (Partner)

asked in Finance (Financials)

Allocating one Purchase order line to multiple departments

Any suggestions for entering a single purchase order line and allocating the cost of the line to multiple departments (this is a code part). Currently consumables are shared among different departments, and they would not like to have to enter multiple lines to spread out the expense. Thank you so much for any suggestions

1122

2 years ago

NEJANOSidekick (Employee)

asked in Service (Touch Apps, MWO, MRO)

Mobile User Type for MWO Cloud

Hi All,Does anybody know, what is the requirement of ‘Mobile User Type’ field , when Creating a mobile resource in IFS cloud.In IFS cloud 2 separate apps are in use and still is it necessary to set if the resource is Field service or Asset management? Will there be any consequences if this kept blank while setting up mobile resource? Thanks!/Nethmi

1263

2 years ago

ioana.ionescuDo Gooder (Customer)

asked in Insights (Business Reporter and Analysis Models, EOI)

Unexpcted error in IFS Business Analytics Report: System.OverflowException: Not a legal OleAut date.

I am getting the following error while running an IFS Business Analytics Report. I am using a custom SQL Source to get some Project Management info. It was working perfectly fine for almost a year. System.OverflowException: Not a legal OleAut date.at System.DateTime.TicksToOADate(Int64 value) at Ifs.Application.ExcelReporter.ReportDesigner.ReportController.ParseValue(Datatype type, String value) at Ifs.Application.ExcelReporter.ReportDesigner.ReportExecutionMgrOld.CreateDataSet(DsrdResultSet resultSet, ArrayList physicalDataSets, ReportGenerator generator, String separator, Int32& recordCount) at Ifs.Application.ExcelReporter.ReportDesigner.ReportExecutionMgrOld.PrintReport(Dsrd dsrd, XlrTemplate template, ArrayList physicalDataSets, Exception& exception, Int32 lastDataSetId) at Ifs.Application.ExcelReporter.ReportDesigner.ReportController.ExecuteReport(Exception& exception, Boolean cacheEnabled) at Ifs.Application.ExcelReporter.ReportDesigner.ReportController.

6033

2 years ago

lopespetroHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Send message from IFS to Whatsapp person or group

Hi All.Is there a way to send messages from IFS to Whatsapp?if yes, how may I do that? Like the application server functionality that we can send an e-mail with some information or a quickreport. Or like as an event server.My need is to send every morning the work orders schedule to be done for the current day.Tks a lot

3383

2 years ago

jamie.malangyaonHero (Customer)

asked in HCM (Human Capital Management, Payroll)

Get Remaining Wage Hours from Time

I am trying to display the “Remaining Wage Hours” that displays at the bottom of the Time Registration IFS Screen:I could not find an API, procedure or column that stores/gets the Remaining Wage Hours.Is there a calculation or a way to grab that information?

1171

2 years ago

JustinDo Gooder (Customer)

asked in Assets (Asset Management)

Accidently Made a PM Action Obsolete

Hello,I accidently made a PM action “Obsolete”. How can I reverse this? The “Active” line from the right-click menu is unclickable. Thanks!

1373

2 years ago

john_dinDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

IFS and Wadaco

Our organization just upgraded from IFS8 to IFS10. We want to implement Wadaco for moving of articles, register arrivals, shop order pick list. article quantity on location etc. We are looking for some recommendations for terminals and feedback about the Wadaco solutions within your organization. Thanks!

3062

2 years ago

AnthonyCentricSidekick (Customer)

asked in Alliance

Edge IE mode instead of Internet Explorer

Hi,I was wondering.Our internal IT wants to disable Internet Explorer on all devices.Astea is still using Internet Explorer.Would it work if we list all the Astea URL's and force them to open in Edge using IE mode?Or will this cause issues in the Astea Browser?

3545

2 years ago

arti.sagarSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Mobile Sync Rule - Related Query

Hi, I have a question regarding related query of Sync rule.I did some change in TASK sync rule related query. Also I did changes in the views that I am using in “TASK sync rule related query”. Do this change requires Re-Initialization to come in effect on technician’s Mobile? Customer is on production already. Thanks!

1712

2 years ago

Ex1NitinADo Gooder (Partner)

asked in Products (Manufacturing, Products, Engineering)

Issue of Material Shop Order to be Restricted to Planned Quantity

One of my customers would like to restric the issue of material in the Shop Order to the Quantity Planned as per the product Struct7re. Currently, the system allows to over-issue. Is there a facility to stop this Nitin

1292

2 years ago

smelansonSidekick (Customer)

asked in Finance (Financials)

What is the best practice for handling when user is no longer a purchase authorizer

Currently our companies are configured so that the invoices inherit the purchase authorization routing when they are matched to a PO. If there is a discrepancy on a payables invoice that is greater than the invoice tolerance, the invoice will require reauthorization by the purchaser again. If the invoice matches the po, no additional authorization is required. This works great except when a purchase authorizer leaves or changes responsibilities.What we’re seeing is when a user who authorized a po is no longer an authorizer, the invoice authorization cannot be inherited and as a result the invoice will get Assigning rule ID 9000 which has no code part restrictions.Is there something specific that we should be doing when a purchase authorizer is no longer a purchase authorizer?Is anyone seeing issues with Invoice Authorizations when purchase authorizer no longer exists?

3232

2 years ago

PDesrumauxSidekick (Customer)

asked in Alliance

Organizational Views after upgrade v15.3 HF4

First test I do after upgrade to 15.3.0.4 is opening Customer Support Order module. I have lost all my personal views and favorites but I lost also the Organizational Views. Can I recover the Organizational Views ? Will we lose all setting on every upgrade ?

562

2 years ago

NMALKIHero (Customer)

asked in Distribution (CRM, Commerce)

Add a closed status for Business Opportunity

Hi All,How can I add another reason for closing a Business Opportunity. Standard is Win or Lost.I am Not able to find the basic data window for it . Much appreciated.

1332

2 years ago

savasciftciSidekick

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

quick report datepicker for parameter

Hi, How can I use datepicker for quick report parameter in IFS Enterprise Explorer 10?

13667

2 years ago

Sachin MaheeshanaHero (Employee)

asked in Alliance

Billing Customer

Where do I provide the billing information of the customer in alliance?

671

2 years ago

ElaineebiSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Report Rule Examples

We’re running APP10 Upd9. I need to setup a report rule to send a customer invoice to a person that is not the reference. Reference is used for emailing confirmations and we have a different email address for the customer invoice.]Please provide screen shots of a sample report rule if you have one. Thanks

9464

2 years ago

Casper ThomsenDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

MWO: How to enable/disable New Work Order from homescreen

Hi, Trying to turn on some funktionality that is now diabled. I need to understand how this works.

921

2 years ago

ALHAGMOHero (Customer)

asked in Products (Manufacturing, Products, Engineering)

Inventory part barcode report: Label has no description, how to print a picture

Hi Community,we are working with Apps 10 Upd. 11 and want to print a label with Part_no and Description, but on Inventory part barcode label (INVENTORY_PART_BARCODE_REP / InventoryPartBarcodeRep) there is no Part Description.But on Inventory Part Barcode Analysis it is visible.Any proposals for a fix without modification?And does anyone print a simple picture of the part on the labels? In my opinion a great approach to avoid errors.Thank you for your feedback!Regards Martina

5226

2 years ago

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