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Customer found this error ‘Your user profile cannot be loaded’. And they need to restart server.  This customer has been using IFS Applications more than 10 year. Can this error happen from server performance?? If yes, how can they increase server performance?Rungtip M.

Design: Execution: What can be the reason?​​​​​​​

hi,I am using migration job to update part description. and I use tab delimited format text file. but excel always save the part description comes with double quotes. anybody know how to fix this issue? 

Greetings, IFS Community. I have the following user whose last record contains an "Inderect Time". I am trying to understand the reason why the duration time record is 0.80 when the start time and stop time are the same.Do you have any idea why the duration time on the last record does not subtract correctly from (start time - stop time) * Time Share?  Thanks,JL

Greetings, IFS community. There is a question I would like to ask about a crystal report.  The crystal report can be printed by some users with the bar code appearing (See Screenshot 1), while for others, only the numbers can be seen (See Screenshot 2). Is there any reason for this?We are using Crystal report XI and IFS 9. Screenshot 1:  Screenshot 2: Thanks,JL

A supplier are reusing the same invoice numbers as a few years back on current invoices. IFS are picking these up as duplicates because of the number but they have a different invoice dates and amounts. Are there any settings that allow these invoices to be added to the account and them not to be recognised as duplicates?

HiDo you known what is the field status in Objet list ( serial or functional) ?   Is it the same as Status in Type designation ? ThanksRegards

Hi we encounter the following on V15.4SU3 when we create a new regular module we are able to add the node id field in the new and maint page but the node id is not displayed in the QBE and can’t be selected . Is it normal ?

Hi, When Misc allocations are approved, they will be visible in the mobile Calendar. However, only the ongoing and Future Misc allocations will be visualized here. But upto how long in future, will this be displayed.  Do we have the ability to configure the sync period. Thanks!Best Regards,Nethmi

Hi,Does any one knows how to use the Operator - Incl Specific Values and Excl Specific Values in below dialog - Customer Repayment Proposal.The help description does not match with the options available and Define Include/Exclude Value option does not enable.ThanksGayan

Hi, I am trying to create a before custom event (apps9) to check the expiry date entered by the user before the receive order dialog can finish. Does anyone know what view I need to set the custom event on for this to work? 

Hi,  For 2 service orders (or more) , you have the same Technician (AM). Each service order is  for a different customer site. You have a material demand on each service order.To optimize, the logistics process and flow you need to consolidate a shipping for a same VAN Tech.So, you create a ship list for the same destination (Van Tech). Then, in the logistic process, the technician have to validate the reception on the VAN with mobile edge.On mobile edge, on the work list, you can see both orders : 1 for COVEA (customer site) , 1 for ADECCO (customer site).But in the receiving list, on the header of the reception, you only see 1 customer site (ADECCO).  You can’t see that the reception is for 2 SV and 2 customer sites.Do you know a way to display both sites on the reception ?  is it a bug ?(a consolidated ship list is a classical and common way to optimize logistic flows). See the description and screenshots on attachment.Thanks and Regardsanthony

Hi, In ALLIANCE V15.1 when we run a report, and when we want to export it to Excel for instance, the path is not displayed entirely, and it’s difficult to access it. In V15.4 this issue has been fixed :  Will it be possible to get a quick hot fix for that in V15.1 ? Thank youLaurence ALLIANCE V15.1

Hello All,I would like to create a script for Retrieve Positions button available on Retrieve Object Map Positions screen.RegardsAvinash  

I created a test projection for investigation with 1 function and 1 action.The function work but when deployed the action. Both will give the ODP_ILLEGAL_STATE error.The action consists of a parameter Stream if I switch to parameter  Binary; there is no error. What cause it to have invalid metadata and how to fix?Also found a “Unsupported Operation Parameter Type STREAM” error in the log .I am using  parameter Stream to save doc attachment. Thanks IFS 10 update 13     

Hi i think we have missed a settings, we use ssl to browse trough the customer environment , when we browse on the mobile customizer and we create a customizaiton and then we want to test it the links appear in http instead of https. Could you tell use where this could be set ?thanks for your feedback    

I have a user that mistakenly approved a document and would now like it unapproved. Is this possible or will he need to create a revision?We are currently Apps10 UPD14 

I was set up with my IFS customer account and logged into the Customer Portal (https://portal.ifsworld.com/portal/) the next day.  Initially, the IFS Support link was completely broken, opening to void(0);.  Sometime later it began working with a direct click opening the Support Portal (https://support.ifs.com/csm ).  I suspect there may have been a delayed permissions issue.  However, trying to right-click to “Open link in a new tab” fails.  I’m using latest Chrome.  Is this intentional behavior?

When using Apps10 and fireing an email event message application messages are dropping into the below status - All integration servers have been restarted and the problem still exists. STUCK thread while executing native sender: 'null' Caused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: STUCK thread while executing native sender: 'null' Suggestions? 

What does Event Code - WTISS Stand For?Thanks

Could someone please confirm if IFS version 10 is impacted by following log4j Vulnerabilities?We are using Oracle version 19.3.0.CVE-2019-17571CVE-2020-9488CVE-2021-4104CVE-2022-23302CVE-2022-23305CVE-2022-23307 Refer https://logging.apache.org/log4j/1.2/ Thanks

We are currently using FSM 6 update 17 and have the IOS app version 6.10.7795. I am wondering if this is the latest version of the mobile app and if not, how do i get the latest version? I understand that you need to create a custom app and upload it to ABM, but where do I get the latest version of he IOS app from?

Is it possible to remove enteries from the Mobile Log? Our Log Table is growing and sits around 800 logs. We have resolved / accepted / fixed the errors but there doesn’t appear to be a way to remove them? It makes it difficult to see what are new errors and what hasn’t been resolved/investigated by the Team? Thanks, 

Hi, In Prompts (Service) module you can enable Insert Session Time and Insert Session Activity for Service Order, the same you can do for Customer Support Order. The behavior is the same as Customer Support, phone_session is added with the session time, but only without any comments. In Customer Support Order there is a field cc_descr_text in de Details tab, when you fill this with text, the text will added to the phone session.This field (cc_descr_text) is not present in Service Order details.The question is how can we use “Insert Session Activity” with adding comments, same as in Customer Support, is this possible? version 15.3.0.5 Thanks,Robin.

Hi IFS community, The goods were delivered to our facility, they were registered via register purchase order arrivals.  We created the invoice, we typed in the number of the PO in ´Manual Supplier Invoice´. We went to posting proposal tab and we accidentally deleted the line , which was pulled in automatically when the goods were registered via register purchase order arrival tab from my understanding. Is there a way to bring it back or to reverse it?