Solved

I’m pretty certain I didn’t miss any steps in the set up and the documentation says the equipment objects for the sites the user has access to should just show up but they’re not.  I even logged in to the NA Pre-sales demo environment to see if it was working in there and it is not.  I know we’ve taken away the old page that let us configure what equipment objects the MWO users saw but is there something I’m missing here.  This is a problem and hopefully just something not set up that wasn’t documented.

I would like to share this error / analyze / solution:When creating a manual supplier invoice (CH company, CH supplier) we got this error: The supplier must have a DTACH or ISO20022 payment address with payment type ISR or QR-IBAN connected, to be able to use payment reference on the invoices. Question: What is the issue/problem?

I am trying to create a configured notification on Notify Me app. When press authorizes button I would like to change the icon of the notification. I read the documentation. There is no information about this. I would like to set “icon-status-id” when an action happens. How can I do it?   

Hello We are trying to work with PM actions but our category objects cannot be connected to these actions. We service trains and the object is mostly a wagon which makes a vehicle. A wagon can be be moved to another vehicle of required.   Should we change our object type to make pm action work? Or is there a workaround? We are using apps 10 with a planned transition to Aurena next year.

Hi,We are working with IFS App 9 and face an issue with the E-Invoice that it does not contain the Bank Account of the Seller/Company. Due to this when customer reads the E-Invoice generated from IFS, the customer cannot identify the bank account to which payments should be made.When we look at the F-Invoice guidelines, it mentioning a section for Bank Account details ‘SellerAccountDetails’Does anyone know whether it picks the Company Bank Account details to E-Invoice?ThanksGayan

Hello everyone, Our customer has a lot of company, and each company has a lot of site.The administrators of the system would like to filter on lobby pages directly all sites from one company.So the idea is to filter a company, which will search all sites connected to filter with these sites.Is it possible to do this ? Thank you in advance Version : V10 

Hi,I ran .\installer.cmd --set action=mtinstaller --values <build_path>\ifsinstaller\ifscloud-values.yaml --values <build_path>\solutionset.yaml and received following error. Appreciate your advice to fix the error.[Mon Jan 23 15:30:38 UTC 2023] - INFO: Installing ifs-cloud[Mon Jan 23 15:30:38 UTC 2023] - INFO: Using chart ifscloud/ifs-cloud --version 221.6.0[Mon Jan 23 15:30:38 UTC 2023] - INFO: Doing a dry-run ..[Mon Jan 23 15:30:38 UTC 2023] - INFO: Running helm upgrade[Mon Jan 23 15:30:38 UTC 2023] - SEVERE: "helm upgrade" requires 2 arguments[Mon Jan 23 15:30:38 UTC 2023] - SEVERE: Failed to install ifs-cloud[Mon Jan 23 15:30:38 UTC 2023] - SEVERE: Failed to install ifs-cloud. Collected logs from command:INFO: Creating namespacenamespace/jehatmp created"ifscloud" has been added to your repositoriesHang tight while we grab the latest from your chart repositories......Successfully got an update from the "ifscloud" chart repositoryUpdate Complete. ΓÄêHappy Helming!ΓÄêINFO

Hello,Currently in our environment we are trying to enable SSO with ADFS. We’re able to login to IFS using AD credentials if we manually input them, but if you select “Sign in as current user” it will prompt to enter credentials, and then returns error 400. Detailed error below:Ifs.Fnd.FndSystemException: Unexpected error while calling server method ClientApplication/IdentifyCurrentUser at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway) at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(String intface, String operation, Object requestBody, Object responseBody, FndRequestContext requestContext, Boolean forcedSync, Boolean integrationGateway) at Ifs.Fnd.AccessProvider.Interactive.FndLoginDialog.AuthenticateCredentials(FndLoginCredentials loginCreds) ---> Ifs.Fnd.FndSystemExcepti

Hello, most ERP systems have a notes area where the user name and date stamp is auto populated. I'm familiar with the yellow sticky notes but the fact anyone can delete them and you have to click thru to see multiple is not effective. I’m wondering if there is another tab or functionality maybe my company is not using?

Hello!I am attempting to create a new Excel Migraton job within IFS (Apps 10) and I am running into an issue.  Upon trying to validate any data that I put into my excel sheet for the job I get an error stating “Error loading migration job info User - Defined Exception”.Error When attempting to use the “validate” function.Below is the current configuration of the migration job.  I have tried several different defaults and tried enabling all fields and manually entering them within the job but have gotten the same error every time.  I have successfully created and used several migration jobs in the past but have never seen this error before. Formatting page configurationSource mapping configuration Method list configuration​Rules configurationUltimately, I am trying to create an add-in job that I can use to create new records within a Sales Price List (Below) Any ideas or help would be greatly appreciated.  I do not want to enter all of these entries by hand f I can avoid it.Thank you!

I noticed a new field named E-Mail Signature in the Miscellaneous I module. It jumped out because it is already populated with a value. I was not able to find details on this field in the documentation.Any information on how we can utilize this new field? 

Hi All, The IAM was giving the below error without any changes from the application side.What can cause the issue?  

hiDo you know why the total value is not incremented ? the parameter is accumulated ? I added a new unit measure : numeric Thanks Regards

Hello, There was few fixed asset that were imported by mistake in a company. I tried to delete them by I get the following error.  “Object COR1 is used in General Ledger”The FA objet had the “Registred” status.Is there any way to delete a fixed asset ?   Best regards 

Hello,  I have a question about the columns in the “Main Object Balances Analysis” screen attached to this questionI would like to know the difference between “Base Value” column and the “ Adjusted Acquistion Value” because I see that I have the same value for a few fixed assets. Any ideas please ? Best regards. 

Hi All,I have created an LOV field in an assistant. After a value is selected once, when I try to change it, even if the existing value is cleared, the LOV only shows the earlier selected value and does not populate rest of the values for the field. Below is a screenshot of what I encountered.  Is there anyway to fix this?

We’re working with an organisation that’s interested in the ITOM suite. We have a question raised during a technical deep dive relating to the SKU information we keep in ITOM against each Software License. In ITOM, we have the fields for SKU information (SKU code, downgrade rights, software assurance etc) – however none of this is auto-populated from the current version of the Software Dictionary.In the short-term, has anyone created a reconciliation report to address this or experienced a way to get this SKU information into ITOM without the manual effort?Thanks

We have a few Work Order Sales Lines with $0.0 unit price but they were transferred to a customer order before the user noticed that the price was incorrect.   How do we cancel / correct the Sales Lines /Customer order?

Hello,According to the financial laws in our country, inventory part move cannot be made between two different companies without a purchase/sales invoice.I can solve it with custom event, but I still want to ask;Is there a company/site basic data setting to prevent material move between two different companies? 

Hi experts, I am getting below exception in a screen(Primary table = TASK) when trying to save the task fields. Can anyone help me to understand the usage of this task_usable?  I am not sure why this field get added to the task update, since this is non db field as mentioned in the error it self. And also, I was unable to find this field in metadata, but was able to find this in the code itself, and also unable to identify the exact usage of this. Is there any specific reason why this field get added to the task_update message? Thanks,Hasara

Is it possible to edit lobbies in Aurena for Apps10?Lobbies are editable in IEE, but user would like to edit in Aurena. Documentation I’ve found shows how to setup access in IEE, or how to edit in Aurena Cloud, but I can’t find anything specific for Aurena prior to cloud.

Community, in IFS, wondering where I could have a report or window to show the object approval status - either approval in progress or fully approved?we are in APP10, UPD9. Thank you. 

what is the best way to fix a PO over invoiced?This invoice was already paid.   Thank you,

I’ve created a user alias and need to restrict some of the service catalogues.  I created a customized homepage in assystNET to show only the service offering they will need.  (this is all because of privacy issues) I’d like to remove the view of the services within the menu but if I can’t remove just one option, the whole menu is fine.  It should be based on the user alias I created.  Is there a way to do that?  If so, how?

In Aurena native App, A green dot is visible in top right corner. This indicates if the user shift is active or not.What are the scenarios that this dot can turn into Green and Gray Automatically? Thank you!