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Hello, I am wondering if it is possible to set the Notes field on Report Scrap to mandatory? Looking on SFWB, I do not see a location where this can be done. Hoping there is something I’m missing.Any help would be greatly appreciated!

Hi, we’ve recently added a barcode 128 to one of our report layouts. This barcode represents a read-only custom field, which can and often will be null. I’ve noticed though, if the field is null, a placeholder barcode is still printed on the label. Is there a way to only show the barcode if there’s a non-null value in the field? We expect the placeholder barcode will confuse users, as they won’t be able to scan it.I know we could have two separate layouts, which the user can choose from when printing the report - but ideally, we’d like just one layout so the user doesn’t have to choose which to print.Thank you!

I have set up the PDF_REPORT_CREATED event  action:       RMB in the Customer Order header and selected E-mail Order Confirmation   With DEBUG on the following was passed:   Customer_Order_Flow_API.Email_Order_Report__ was executed with valid information and valid email address.   However, no email was received.   If I print the customer order confirmation and instead of printing tick the Email checkbox and enter the same email address the email is received.   What am I missing?  

How to change default value of the following checkbox on joblog on Background job?IFS App10   Regards;Yasuda 

Hello,I am attempting to create a reporting rule to select a different layout for an operational report, but I am encountering an error.When I go to select a different layout, I only have the report designer layouts to select from, not any of the crystal report layouts that I actually need to use.Is there a way to use the Crystal Layouts?Thanks,Bryan

Hi Why I cannot find the item of New work form the Dashboard of IFS Service MWO as below picture.The picture from the Microsoft store has the item of New work as below. RegardsFeng

We created a new supplier by mistake and cannot delete it.  There are not transactions or purchase parts associated to the supplier but when we try to delete we get an error that the “supplier is used by 1 rows in another object”Does anyone know how to delete a supplier that has never been used.? thanks 

Hello,I am trying to have every pick list that appears in the ‘Create Pick List for Customer Orders’ page get automatically created. We have the shipment types set up properly so whenever we create a pick list from that page, they come out properly. What i want to do, is to automatically print those. I have a schedule set up so that every 2 minutes, it runs the “Create Consolidated Pick List for Customer Orders” database task. This gets almost all of the Pick Lists for Customer Orders created, but the ones with the Supply code of “Purch Ord Trans” do not get printed. They appear on that page, but for some reason, the task does not create those. How do I fix this? We use Consolidated Pick Lists for Customer Orders, but we are requested to create pick lists for all items on that “Create Pick list for Customer Orders” PageHere is the database task I have set upAny advise or insight would be greatly appreciated.Thanks,Bryan

Hello,I created a custom screen with 5 tabs all coming from custom tables linked to the main custom table for this screen. All of the tabs below reflect that. The issue is that all the tabs will show a record count above the tab except the ‘Accessories’ tab. The ‘Location Information’ tab just has informational fields in it and not records.I have matched up all custom metadata fields to mirror the attachment tab as well as the primary key field. I have looked through the UI designer properties of both the tab and the primary key field to make sure they match. I have made sure the datatypes match up between parent and child tables.Does anyone have any further ideas I can try to get that number to show above the ‘Accessories’ tab?

Hi,  Does anyone have any experience of using ‘or’ statements in demand flow SQL statements? We are trying to create a demand flow for demand planner client using an “or” in the sql statement to exclude some customers. Our statement is:Select contract, part_no, issue_date, issue_qty from IFSAPP.external_invent_part_issue_pub  where CUSTOMER_NO <> 'CUST1' or CUSTOMER_NO <> 'CUST2' The flow doesn't error out and is created in the client, but the quantities in the created flow are still the total demand, so no exclusions are being done. Thanks  

When Running Group Consolidation , we are getting this Error Note - Please note that we have recently added a new entity under this node, IE10, which could be the reason for this error, but we don't know what the issue is.This error is happening with all four structures mentioned above. Attached is an example of the error in Opera  

Below in the attached screen I want to add a custom field , how can we do that ?

Sup Boys ‘n Girls,In the current PO report layout that we are using the article number does not fit into one line so it automatically breaks down to the next (see annex). That fact has already caused some misunderstanding with suppliers as they did not expect the article number to continue in the next line.  Is there a way of highlighting the article number (e.g. put a frame around it) or let it fit into one single line? Any support is appreciated. Thanks! 

Hi,We are using Customer Repayment Proposals to repay customer credit invoices, using EBFNOR payment format.But, we noticed that files are failing in bank as it containing KID(Payment Reference).For customer credit invoices this payment reference is assigned us and it does not make sense have it on the file, as we are paying.Is this a bug? Or is there a way to skip it on the file?We use App 9ThanksGayan

I have a bit of an obscure question that I received from our customer that I’m hoping someone here may know the answer to: They’re wondering how long the duration of time is in the customer portal is before you’re logged out due to inactivity. I see in the configuration editor there is a ‘Session’ parameter, however I’m not sure if this parameter is for internal sessions, or is also the session duration for the customer portal as well. Thanks!

Hello,On IFS Cloud, I am currently attempting to take a custom field I created, and populated with data, on the CustomerInfo entity, and have that appear on the Lead - CRM as well as the Opportunity - CRM page. I have attempted to create custom attributes for the BusinessLead/BusinessOpportunity entity that references the custom field I created for CustomerInfo, which, using page designer, appears on the page, but sadly it does not populate with any data. I have also created a projection that takes the CustomerInfo/BusinessLead entities and maps them together by the CustomerID, but doing so does not help as this new Projection is not tied into the BusinessLead page. In the Configure standard projection page, I cannot search for the CustomerInfo entity, to tie it to the BusinessLead entity, as it does not appear.How exactly can you pull a custom field into a page that has a different entity?

Hello,I am currently working on automatically getting Pick Lists to get created once a Customer Order has everything in stock, while taking into account its backorder option.Is there an option in IFS Cloud to automatically generate Pick Lists for Customer Orders? Currently we have to manually create Pick Lists via the “Create Pick Lists for Customer Orders” page. I have the print agent set up so whenever a pick list is created, it automatically prints, but its getting the pick list to automatically get generated where the issue remains.How do I approach this? Would I need to create a workflow? Any insight would be greatly appreciated.Thanks,Bryan

after archiving the GL, There is a difference between account GL Balance and it’s Voucher information as shown below. 

Hi IFS Community,anyone knows how to change the homepage logo in IFS CLOUD?I didn’t find something interesting in System Parameters, there is an Url or path of the company logo file used in quick print but no impact on the homepage logo.I guess we need to add the logo on “Report Images” page (Logos tab) but I don’t know how to use the logo for the IFS Application homepage.Page Designer function is unavailable on the homepage: Report Images page: 

We have recently upgraded to 22r2Suddenly, today, we are unable to Start work on the mobile due to this error.MWO appearance has also changed - it is as if it thinks all of our tasks are pickup tasks (we are not even using inventory).Can anyone advise why we are seeing this 

Can I please know how to correct part serial to a rental asset. The option is disable on part serial screen.

Hiin mobileedge for the receiving module, 4 status are displayed into the receiving lines screen : Accepted, Awaiting Delivery, Delivered, undelivred1/ Is it possible to modify this status in a table ? (the table is available in a transaction ?  I assume status are managed on the transaction Logistics Demand Statuses, but in this transaction we can’t choose to display or not)2/ In mobileedge : is it possible to choose status displayed : For some process, the Technician doesn’t have all inputs to choose the status and it’s only action is to choose “accepted”. All other cases should managed by the Back office with the Carrier. If the part is not at the PUDO, the technician let the line open.Thanks for your support and Regardsanthony

HiAs you know, in order to add a Custom Attribute to a page, we need to configurate the entity firstly.My question is how to find the entity name for Aurena Native Mobile app?For example, I want to add an item to the New Service Quotation, I cannot user the entity ServiceQuotationVirtual from the page info, because we cannot find it from the Entity Configurations. Thanks.  RegardsFeng

I am looking for a way to send an XML perform batch through Postman to the M5 service rather than using the FSM Utilities tool (since Postman has some extra features that are really helpful for troubleshooting and testing). Has anyone found a way to use Postman to successfully post messages?I see that the utility tool uses WCF or REST, but after doing some research I found that WCF REST is different than the former two and may potentially allow HTTP GET and POST functions to work with the XML perform batch via enabling WebHttpBinding class.Has anyone used Postman to send an XML perform batch to the M5 service or something similar?

We have a group of suppliers that have taxable items and non-taxable items. How can we deal with this in IFS?We are using tax structures. Can we use the bottom part (highlighted in yellow) to specify the distinction between taxable and non-taxable? Do I need to make a tax structure specific for each of my suppliers where I need taxable and non-taxable items?Any comments, pointers, suggestions are welcome.