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Hi,We are not using single sign on.When a specific user is trying to open IFS EE to login , he is not able to enter his credential .He hold shift until below screen appears, untick Use single sign on but IFS is still not giving him the option to enter his credential and is automatically trying to log him which prompt an error. Any suggestion please ? we are on update 15  

Hi, we have PO change orders (POCOs) set as optional on our sites.  However, when one is created, all changes must be done through a change order, including dates.  They occasionally need to edit the planned delivery date on the POCO screen but it does not appear there.  Have any additional dates been added to the POCO screen in IFS cloud or are there plans to add it?Thanks.

In Aurena - when I set up a lobby as a homepage, the navigation tree is automatically set up to go to the Lobby Overview link. I have two questions in reference to this:Is there a way to set up the homepage as a lobby AND have the navigation tree to show 3 specific SUB-links (i.e Customer, Business Opportunity, Business Activity ) rather than the Lobby Overview link?Also, is there a way to default a group of users homepage to a lobby rather than having them individually set it up themselves?

My user created training videos for Aurena a couple weeks ago. He re-watched it and noticed that Aurena used to have forward and back buttons in the top navigation but now it does not. Did anyone else noticed that their forward/back buttons disappeared? and has there been an update or is this a bug?

HI,In Alliance V15.4 I would like to know where we can see in the service order, the fields UDF from the cusotmer center : Z_UDF and Data_UDF.etcI think that before I have these fields.Thanks and Regardsanthony 

Logging into MWO I get the following error All projections had been granted in IFS Cloud. In the entity it states that everything is allowedRegards,Tobias

Hi All, Anybody know what is causing this error when I try to make a Serial Object from a Part Serial using ‘Make Maintenance Aware’?  “Field [EQUIPMENT_OBJECT_SEQ] is mandatory for Equipment Object Party and requires a value.” Best RegardsRoel   

We have a situation in our IFS Apps 10 Update 8 IEE environment where our credit department has a debit invoice in a customer account that originally had a payment applied to it, but they rolled back that payment. They then created a credit invoice for the same amount of the invoice and they wanted to do a customer offset to apply the balances. However, the debit invoice is now not showing in the list of invoices that shows as your trying to add it into the transactions tab of the offset. I’ve looked at the following in an attempt to troubleshoot: The invoice is not already pulled into any other NotApproved offsets  The offset had the appropriate Series ID on the line that I was trying to pull the invoice into. I even tried with no Series ID.  The rollbacks appear to have been fully completed, and the invoice is showing an open balance again. Any ideas of what else could be causing this invoice to not be pulled into a customer offset?Thank You!

HiI was trying to configure the cost categories inside the work task. I defined many but they don’t show up when I enter any expense. 

I am working in 21.2.0.  I completed automatic transaction matching for the bank reconciliation but I am unable to see the transactions that were matched.  There is no placed to rollback these matchings either.  All of the documentation in the Community look like it’s from IEE and there is a RMB that allows unmatching but I cannot find this in the Cloud version we are on.Thanks for any assistance.

We need to know the permission or settings for the users to see all icons for the Document in Shop Floor Workbench Both pictures below are from the same document but for different users   

Hi Friends,Can any one know how fix this problem and what is the Basic Data that i should check on this  

Hi all, I am currently in the middle of creating a simple migration job to update a Price List. I have created a .csv file that contains the 5 columns of data required for the import. This currently works fine.   The second migration job takes care of the copy from the custom table containing the data from the 5 columns and imports into the sales_price_list_part table. It is here that I am having trouble. 1 of the 5 columns is data destined for a custom field within the sales_price_list_part table. Because of this I have selected the custom field view in my method list. By default it selects the standard (non custom) version of the API. In this instance I only want to import new rows.   When I navigate to Source Mapping it has now auto-populated the available fields from the CFV.   As you can see I have all the relevant defaults added etc as well as the source columns linked. Importantly please note that Pos 260 contains the CF$_CUST_LEAD_TIME field which I have linked to LEAD_TIME.

Hi Experts This is raised regarding our customer concern Customer wants to Limit certain users from adding/decreasing labor lines (NPU) in FSM.I thought of achieving that by adding access groups for roles , Is that possible to do like that ? if that be done can you provide some guidance to achieve this please Else please suggest any other ways how to Limit certain users from adding/decreasing labor lines (NPU) in FSM. Thanks and Regards Shobana 

We are using V14.5 but same situation is also in V15.4We use Expenses to cover the costs for ad-hoc expenses and on the Field Quotation we set them to Fixed Price, so we can add the price to be whatever is needs to be.However, we are finding that when these expenses are fulfilled on Mobile Edge (15.3.2.01 and also in 15.4.5.01), the Billing Type changes from Fixed Price, back to Policy and therefore the quoted price is also removed.If fulfilled in Back Office, the billing type does not change, only if done via Mobile.Is there a setting somewhere to control this or is this a problem perhaps?ThanksChris

Hi, Is there an Apps 10 IEE User Guide?  I have something for Apps8, but do not remember seeing anything for apps10 IEE. Thanks,Cindy

Hi - we have a 15.4 UAT profile where nothing happens when we try to access a Mobile Customizer profile (Staging or live). All we get is a blank screen. Any tips? 

Hello AllI’ve created a lobby element using the query builder in data source designer for Customer Sales Order Milestone. Data works no issue, however I can not see a way to sort the data by expected date so it looks more user friendly. What am I missing?Thanks Sarah

Hi All,i have 3 queries here 1)Can ayone let me know how to create a custom page in Aurena, as the customer is on cloud i dont have IEE for the specific customer Please do let me know the sequence of steps to follow while creating a custom page 2)How can i add my newly created entity to the existing projection, i have deployed the entity file but it doesnt display in the projection configuration screen  3)How does this information gets fetched ( how can we create this list) Please do let me know on the above mentioned things, Thank you  Regards,Rakesh

So if the use place uses data copied from production, how do I protect sensitive production data in these environments ?Does IFS provide tools to mask/anonimize data ?

Hi,DS start giving me Question with mismatch of target version after switching on 22R2-GA version, after DS finally start support it.  Reason is, that IFS Cloud core files are marked as 22R2-EA. Does it mean, that our environments are on EA and not on GA?Or only CoreSources archive are wrong?Are there some differences between GA and EA?Or it is only badly marked?  There is no information about EA / GA version.  New Tool Features - Technical Documentation For IFS CloudBR

One of our customers have different branches in different cities. And those branches will be sending out financial data separately to the entity. Then the final entity will be preparing financial statements. How can this business case can be facilitated in IFS?

Hi guys - my team have the following question: we have some IMOs without material lines. And they are open, which bugs us - how can we get these deleted or cancelled?Do I just change the status of the IMO in the database? Or can the end user do something themselves?

When performing "RMB: Execute Calculation" in Currency Revaluations Window, a Currency Rates error occurs.Error message: currency rate for USD is missing or has invalid time interval in currency type 1

Hi all - we have noticed in 15.4 there is a new field on the Resolve page. But it is not mentioned in the documentation (that I can find). Is this for internal notes only?