Solved

11781 Topics

gannersDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

We’re getting an error when trying to edit the Division column on a Resource in PSO. Message is “Conflicting changes were found when attempting to apply the update. Please review the updated data and try again.”Has anyone seen this before?

562

2 years ago

DjedaiDo Gooder (Partner)

asked in Document Management (DocMan)

View Document - Open it in Original application

Hi CommunityWhen I view Document , it download it in Download Directory instead of open it in the ApplicationI set Type FileWhat I Expect :I Added I document asPdf → View Document : I Expect IFS Open Acrobat and open it in AcrobatWord : → View Document : I Expect IFS Open Word and open it in WordSame for other Extension : ZIP, EXCEL,PPT,PPTX,DWG Regards

3073

2 years ago

roshangaSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Searching in Query Designer

Hi,Is it possible to search using multiple values in the query designer tool available in cloud 21R2? Im trying to achieve something below, select * from customer_order where state in (‘Released’, ‘Delivered’) In query designer, it seems this option is not there.ThanksRoshanga

3413

2 years ago

athobieSidekick (Partner)

asked in Alliance

Alliance - Consolidated billing for contracts by Contract Grouping

Hi,Context :A customer with 4 sites and Consolidation of billing across contrat and Invoice method Email.4 contrats for each site. 2 of them are grouped on a Contrat Grouping and the others on a second Contrat GroupingOn the transaction Consolidated Billing Batch : 2 Batchs are scheduled based on the criteria Contract grouping.Batch1 : Contract Grouping 1 : Contrat Site 1Contrat Site 2Batch2 : Contract Grouping 2 : Contrat Site 3Contrat Site 4What should be the result of the batchs ?2 invoices consolidated : Invoice consolidated 1 (Contrat Site 1Contrat Site 2), Invoice consolidated 2 (Contrat Site 3Contrat Site 4) Thanks and Regards

995

2 years ago

JejeDo Gooder (Partner)

asked in Finance (Financials)

Customer offset proposal

Hi Everyone, I have an issue on Aurena (21R1) concerning the customer offset proposal. I want to do a partial matching concerning an invoice and a payment on account (CUPOA) For example my invoice = 1000 and my payment = 500 When i try to use the path menu “customer offset proposals” then “new proposal” even if i used “manual” (i can’t mentionned an allowed difference) or the other (i can mentionned an allowed difference but i can’t validate my offset → I have the pop-up but i can’t finalize it) I saw on the community that we have to tick the box “allow write-off for partial payment” in company path menu : Even if this setting nothing happen, do you know if it’s possible to do a partial matching between the invoice and the CUPOA on the path menu “customer offset proposal”? Thanks in advance for your help ! Best Regards, Jérémy,

6544

2 years ago

Erik ROLSidekick (Customer)

asked in Supply Chain

Custom Shipment Event Action

Hello all, I am interested in generating an error message when I go to RMB Reserve in shipment. Applicable on a certain Shipment type. I have tried all the ways I know but can’t get it to work. I think I am doing something wrong. But I am simply too new at this to understand why it is wrong. In this case, when Shipment Type = ‘IKE’ and Next step in Shipment Flow = ‘Reserve’. When I press RMB and Reserve I want to stop the reservation and generate error message: Error_SYS.Record_General(lu_name_,'Cannot Reserve when Shipping Type IKE');Today My event looks like this:And action like this:In text:DECLARE lu_name_ VARCHAR(2000) := 'Shipment';BEGINIF (Shipment_Flow_API.Get_Next_Step('&NEW:SHIPMENT_ID') ='Reserve') AND '&NEW:SHIPMENT_TYPE' = 'IKE' AND '&NEW:ROWSTATE' = 'Create pick list' THEN Error_SYS.Record_General(lu_name_,'Cannot Reserve when Shipping Type IKE');END IF;END;

3331

2 years ago

ludovic.rougeanHero (Customer)

asked in HCM (Human Capital Management, Payroll)

Custom tab with filtered data from other view

Hi,Is it possible to create a custom tab that displays filtered data from another screen?For exemple, In the view ACTIVITY, I want a tab where I can see the list of employees belonging to a specific category

2112

2 years ago

Christophe BUSSISidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Supplier Template

Hi Community,It is possible to register quickly a new supplier. In this screen, it is possible to select a supplier template. My question is how to create a new supplier template ? Best regards, Christophe

3371

2 years ago

HoiNiresTDo Gooder (Partner)

asked in Supply Chain

Intercompany business event posting controls

In IFS help, there are system events of COMPMDIFF-, COMPMDIFF+, COMPM-IN, COMPM-OUT and COMPM-TRIN. It is mentioned that these would be triggered by intercompany transfers via posting controls of M1, M88,M89 and M90.I can see that IFS help has clear descriptions about intersite transactions within same company. But there are no scenarios of what are the transactions would cause these intercompany events and how does affect the posting controls. Anyone have idea about these events and posting controls.

3763

2 years ago

ludovic.rougeanHero (Customer)

asked in HCM (Human Capital Management, Payroll)

Custom Menu to open form in a non-default company

Hi,I have created a very simple custom menu to open the form Expense Sheet from an other screen.Expense Sheet view is company specific and my default company is RIA.If i try to open through this menu a record that belongs to XYZ company, it will open Expense Sheet in RIA and no record will be be displayed.I have, of course, access to XYZ, so how to force IFS to switch to the company XYZ when opening Expense Sheet view? thanks !

4108

2 years ago

Zahariea.CosminDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

Notify me

Notify Me configured notification not appearing in IFS 10.The customer has an approval process in Sales Quotation based on the document management functionality. We have created the configured notification in the Touch App Server to show the next approval step from the Approvals screen. I’ve been reading that I should also create some custom events/custom actions to somehow push the notification in the Notify Me App (similar with PO notification). Does anyone have an example how such an event should be created based on the approval_routing_api?

128122

2 years ago

JStackSidekick (Customer)

asked in Distribution (CRM, Commerce)

Sales Quotation - Sell Price

We are currently on IFS Apps 10 utilizing the Sales Quotation module. Does anyone know of a flag to turn off update Sell Price when a quantity is changed or the customer is changed. Sell Price is considered list for us and is changed on a regular basis. If we select the wrong customer and flip it to the correct customer the Sell Price defaults back to system default. Same with updating a quantity. Thank You

1262

2 years ago

ronhuHero (Customer)

asked in Finance (Financials)

supplier invoice match 1qty

Community, we have an issue, not sure how to handle. one purchase order line, qty 1, price 7000 for example, but supplier come in invoice twice, first time 3000, the second time 4000. now the invoice matching is done for the first supplier invoice, when the second supplier invoice 4000 come in, there is no record showing to match with. Need to manually enter the 4000 cost bookings?kindly advise how to handle this kind of scenario?

1165

2 years ago

FirTacoVSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Use integration map for outbound requests via DOATA

We currently have a integration map to process incoming data from a middleware solution. When we call the ODATA endpoint '/perform_inbound_integration', and provide the information in the middleware terminology, it gets translated and processed correctly.We want to retrieve the information via ODATA via the same integration map, so also translated to the middleware terminology. How can we retrieve this mapped response? I am not looking to trigger an outbound perform, as this then should login to another endpoint, making things way more complex.For example:The integration map contains these mappings. We can POST to /perform_inbound_integration with this data"parameters": { "mapping_name": "our-odata-middleware-test", "xml_import": { "inbound": { "ticket": { "description": "test-ticket", "priority": "P1", "category": "outdoor", "created": "2022-01-18T12:26:19.000+0100", } } }}How can we GET from some ODATA endpoint and retrieve something like"ticket": { "description":

1341

2 years ago

bartlomiej.pobochaSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to save json file(respond from REST API in IFS connect) in custom table

Hello,I receive json file as a respond in IFS connect from REST API. How to save that respond as a row/s in custom table?best regardsBart

4984

2 years ago

athobieSidekick (Partner)

asked in Alliance

Alliance - appointment booking on the partner portal

Hi,I would like to use the appointment booking on the partner portal.I assume a setting is missing, but which one ? backend or server ?See the use case (settings and message) on the attachment (too high to add it directly in the description) Thanks and Regards

794

2 years ago

ALHAGMOHero (Customer)

asked in Products (Manufacturing, Products, Engineering)

automatic number assignment for Part_no in a multi-site solution

Hi Community,we want to have part_no keys created automatically by the system.One company is already using several ranges for parts in IFS Apps 10 today.Now we need to develop a concept for Part_no ranges on a global level, which is usable for several sites. Challenges: Using a sequence could provide a part_no which is already in use should we put a prefix per company or simply one ascending number or a combination of both how can IFS Apps support this setup? Or do we need to develop something?How do other customers resolve this challenge?Thank you for any feedback / proposals / sharing your concept :-)Regards Martina

4214

2 years ago

mick.colpittsSidekick (Partner)

asked in Supply Chain

Adding more Customer Categories

Is it possible to add more categories to the Customer Category field? if so How?Kind Regards Mick

1102

2 years ago

paguinSidekick (Partner)

asked in Finance (Financials)

IFS Cloud - Report generator -> IFS Business Reporter

Hello,is there any way to upgrade reports from IFS Report Generator to IFS Business reporter as IFS Report generator is not in IFS Cloud.Please suggest RegardsPankaj

5641

2 years ago

First EmployeeSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Receive more than the lot/batch Qty

Hi, what is the smootest way to receive more in a defined lot/batch Qty on a shop order? In our current process, the output is variable and hard to predict. Whith the same amount of components, we sometimes produce more (or less).As the finished part is lot tracked, we create a Lot nr up with the expected qty. However, if we produce more, we nowincrease the lot size manually increase the Lot/Batch qty manually adjust the components ‘Qty per assembly’ so our stock is still ok receive the correct ammount I believe there must a more user friendly solution for this? Thanks!

2621

2 years ago

Daniel

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Show all printers default option

Hellois it possible in IFS 10 to change checkbox "show all printers" when trying to print report to always checked by default?

2762

2 years ago

cjohnsonSuperhero (Customer)

asked in Products (Manufacturing, Products, Engineering)

Database Task Chains access

Hello All, I’m attempting to grant access to a user to view the contents of Database Task Chains in IFS 10. I’ve granted access on the Permission Set, and the user can now create database chains, however, they are unable to view any chains they have created. The table is blank when they attempt to populate it. I am able to view the contents, but I have the IFSAPP full grants. I’m assuming there is another area the user needs access to, but I do not see anything in the help that indicates what needs grants. Any help would be greatly appreciated.

1621

2 years ago

jaylee78Do Gooder (Customer)

asked in Distribution (CRM, Commerce)

If I delete/update items/records, where are the data archived?

1031

2 years ago

bartlomiej.pobochaSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Do data of report from IFS business reporter tool is stored in database?

Do data of report from IFS Business Reporter tool is stored in database the same way as report from IFS Report Designer tool(in %_REP table)?I need to create XML for tax purpose in correct form. Data for XML are coming from report(IFS Business Reporter) and I find solution to do this by use function “Get XML Data” from Report Archive:Then using IFS connect I can import generated XML to IFS and transformed it to the correct form of XML. But maybe there is more simple way to do that?

2062

2 years ago

Erik ROLSidekick (Customer)

asked in Finance (Financials)

E-mail Invoice

Hello all,At our company we are interested in using RMB for E-mail invoice. We have realized that we have a “conflict of interest” with this function. We have found the F1 help helpful, and we understand how it works. The problem is following: Note; if entered here, value will be valid for all external communication, e.g. order confirmation and delivery note. IFS only allow for one Document address, i.e. no separate invoice address!The F1 help shows that below hierarchy is used:Customer contact will be retrieved according to the below hierarchy.1. Look at the Customer/Address/Order Info tab for the document address.2. If it is empty, take the primary contact for the customer address defined on the Customer/Contact tab.3. If that is empty, take the primary contact for the customer in general defined on the Customer/Contact tab.4. If it is empty, then it takes the value from the Reference field on the Customer/Order/General tab. As far as we understand, the RMB for E-mail invoice will in

12416

2 years ago

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