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Why there is no old / closed cases in New Service Center?

Hello, I have the following code that works with no issues in Apps8, however in Apps 10 gives a mutating trigger on VOUCHER_TAB.  How can I overcome this please ? Declare account_ number;count_  number;BEGINselect count(*),LISTAGG(account, '; ')WITHIN GROUP (ORDER BY account) into count_, account_FROM ifsapp.voucher_row where company = '&NEW:COMPANY'   and accounting_year = '&NEW:ACCOUNTING_YEAR'   and voucher_type = '&NEW:VOUCHER_TYPE'   and voucher_no = '&NEW:VOUCHER_NO'   and (substr(account, 0, 4) = '9000' or account = '13009000')and '&NEW:APPROVED_BY_USERID' not in      (select pia.user_id from IFSAPP.company_pers_assign cpaleft outer join ifsapp.PERSON_INFO_ALL pia on cpa.emp_no = pia.person_idwhere cpa.valid_to >= sysdateand cpa.pos_code in           (select cpp.pos_code from COMPANY_POS_PROPERTY_ALL cpp where cpp.property_code = 'VOUCH_APP' and cpp.PROPERTY_VALUE = 'TRUE'))and '&NEW:APPROVED_BY_USERID' <> 'IFSAPP';if  count_ > 0 then error_sy

Hi IFS community, When we create a PO for a part order line the pre posting window doesn´t show up when we are finished and this way we are unable to add the cost center and the stat group.  Please, is there a way to fix this? A way where we could add the cost center and stat group. We tried adding them in part order line but it didn´t allow us. Thank you in advance.

Hi,If I create a new record in the ‘Cost/Revenue Elements’ Window, (TEST15)Creating a new record in the Cost/Revenue Element WindowThat record will appear in the ‘Cost Element Code Part Demand’ window as well.‘Exclude from Budget Control’ checkbox is empty when creating this record in the ‘Cost Element Code Part Demand’ window. If I check the database, ‘Exclude from Budget Control’ column will be NULL.I want this column to be ‘FALSE’. so, an event needs to be written to set "Exclude from budget control" value to FALSE if its saved as NULL in Cost Element Code Part Demand tab when a new record is added to this table.I created an event for the PROJ_C_COST_EL_CODE_P_DEM_TAB and created an Action in the  and called the Modify_ method to do this.  set a Condition to perform this action when the ‘NEW:C_EXCLUDE_FROM_B_C’ IS NULL.but it seems like this does not do any changes to the database. does anyone know where the issue or any other way to do this. Thanks and Regards.Ramitha. 

I have some success organizing different task and streamlining the process by using the “Own Process” functionality.It has enabled my team to create custom menus, RMB, conditional formatting, and conditional fields to keep the user experience pretty clean without introducing extraneous options when not applicable. To start, I have had interns work on designing different Own Processes under their own account, as proof of concepts. I don’t want to alter their permissions to allow access to base profiles in order to publish their pages. And I would love not to have to recreate these individually under the base profile as it would be quite time consuming and double work. Is there a way to export these Own Process versions of pages?I know I can save all my RMB separately and import them, as well as any lobby elements we have mapped to forms or pages. Sending these pages to others via “Stream or Email” only send a link to the original configuration of the view. I really need a more efficient

Hi All,I have a problem where people are closing Work Orders before the goods are being issued which is causing stock discrepancies in the stores. We do a soft warning that pops up when this occurs but some are still pushing through without a care in the world.My query is, is there a screen or transaction I can run that shows what materials have been added to Work Orders but not final issued. I know I have seen this in other systems but unsure how to find this in IFS.Thanks

Community, would like to know if it is possible to change the payment order cash account in below window? they are not acknowledged. Thank you. 

Hi,whats the means of wo generation lead time in work task template is it the nbre of days  the workorder is generated before the due date ? is it in hour ? days ? Expand Plan Backward, Expand Plan Forward ?Regards,  

 In attempting to create an instant invoice, I am getting an error that the invoice address is invalid and to check the validity period. This occurs upon trying to save the invoice.  Does anyone have any information on this issue? Thank you!   

Hi, If I want to change a customer order line I use this function: Customer_Order_Line_API.Modify__()   Some times I need to do it it in a background job. Then I would create a new procedure that executes Customer_Order_Line_API.Modify__() and then start that new procedure with Transaction_SYS.Deferred_Call() from an event.   Is there any way to perform this directly without the custom procedure?   Best regards Kresten

Dear All,According to the Indian Ministry of Company Affairs (MCA) notification dated March 24, 2021 (Companies (Accounts) Amendment Rules, 2021), for the financial year beginning on or after April 1, 2021, every company that uses accounting software to maintain its books of account shall use only Accounting Software that has a feature of recording an - Audit Trail of each and every transaction,  Creating an edit log of each change made in books of account along with the date when such changes were made.  Ensuring that the audit trail cannot be disabled. The MCA has later announced that the above amendments will take effect on April 1, 2023, which suggests that accounting software used by businesses will have to comply with the Accounts Rules beginning in the financial year 2023-24. What is the solution in IFS Application regarding Audit Trail features as per MCA Mandate?Which transactions are considered for Audit Trail features?

Hello Team, we need to do one modification inside the PSO, Division column need to be removed from Teams menu inside the PSO. As you can see the highlighted view in below screen shot.Please let me know the steps if we can remove the division column inside the PSO. it will be helpful. Thanks,Shalu

Hello everyone,We’re looking to set up everything for rental management.I’m trying to create a work order when we reserved on a customer order. But I have an error when I try to reserve a part from our stock :Did someone have already face this Error message ? I try to figure out where I miss a setting but I can’t find a single idea . The flows if it’s working should create a work order right here : Regards.

Community,wondering whether it is feasible in IFS to make the shop order status “Started”, but there is no material actually issued to the shop order? Thank you. 

I am trying to upload an Image (pdf)  to an external supplier invoice by following the below steps listed under  ReceiveEinvoiceService API Documentation, but Postman  raise  ‘UNSUPPORTED_FORMAT”  error. Noticed quite a few community entries suggesting checking parameters by processing same  action through Aurena Application.  Is there any Page in  the IFS Application where it possible to attach an Image to an Invoice ? What are the correct parameters that should be passed when calling ReceiveEinvoiceAttachmentSet ?Tried in 22.2.5   and 22.1.5 cloud Environments   and experienced the same issue. Any tips to avoid that error is much appreciated.  Thanks!

Is there an equivalent to ‘Start Replications’ in FSM6 (on Sync Rules screen)? We are seeing active rules however the ‘Last run’ field does not seem to update on the schedule I would expected 

Hi experts One of our customer needs to display the refresh date and time in the dashboard( overview screen ).As you can see the image below customer needs to have only one entry that shows refresh rate and time rather than showing in each and every rows Can you please provide me some support to achieve this ?Thanks and Regards Shobana 

What is the REST API parameter to specify a web custom field value?In Legacy API it was:custom.field.<id> = valueHow is it in assyst REST API?

Hi Team, Will IFS be able to support and accommodate the dual trail balances for GAAP vs IFRS reporting?If yes, how this can be done. Thank you in advance.Best Regards,Rakesh

Hi - Is there a single place I can look to see APP10 release / update notes that is updated when new Updates are released?? I have seen other posts with details for up to Update 17, but I need the location where IFS publish every note… We should see notes for Update and 18 and 19 now. where can I find them? Please advise - Thanks

I just enabled this event but no notifications sent to the buyer :( Just wondering do I have to add a schedule via “Notification Schedule - Purchase Authorization” for the event to be triggered ?I just need a notification to be sent to the buyer directly once the authorizer approve it .I also simply try to create an E-Mail custom Event Action to be performed upon ‘NOTIFY_PO_AUTH_COMPLETED’  without luck. Thanks for your help. 

Where can I find more information about this Exception? I believe it is causing unwarted removal / exclusion from PSOIt is appearing on tasks which should remain in PSO, they were scheduled via Book Appointment  

Hi all, I’m trying to create a new “Revision” of a sales quote, but I cannot see any options in doing so. The field “Revision No” is on the screen, but I cannot trigger a new revision?We currently use Business Opportunity but are looking into starting to use Sales Quotation instead - So if any additional material is available, it would be most appreciated. We use Apps9 Thanks,Michael

There have been multiple posts in which the logic behind the Sched Capacity on the Inventory Part has been presented and what happens when Finite vs. Always Finite is used.This post is questioning how a user is supposed to load data into the APB when manufactured components are either Finite or Always Finite. Customer has the following product structure:P/N 100 P/N 200 (QPA = 30) P/N 200 is always manufactured in lot sizes of 8 and each shop order takes 1 day (8 hours) to process its lone operation.5-day work week M-F, 8-hour days, 8 AM - 4 PM no breaks.There are (4) shop orders for component p/n 200, and each is scheduled to end on Day1, Day2, Day3, and Day4 respectively. These have been APB Scheduled and saved to the database.I have multiple shop orders for p/n 100 that consist of only one operation.When loading and scheduling only the shop orders for p/n 100 If P/N 200 is set to Always Finite, APB does not schedule the orders for p/n 100. It is in Unscheduled status in APB, with the

Hi All, Please let me know your inputs for these concerns.1)When I try to do my certified practitioner exam from  Google chrome I'm unable to login to ifs academy have to change the password. 2) Unable to view the questions of the 1st attempt.