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Hi,We have implemented various custom projections and have a customer requirement to store the request and response payloads into a custom log table. Some payloads can be quite large so we have set these table fields to be of CLOB type.Is there an easy way to convert the request and response payloads (which are of pl/sql record type) into a JSON CLOB format? Currently the only way we know of is to create the JSON from scratch using the values retrieved from the payloads. Is there some sort of utility, package or some other method that can be used to easily do the conversion?Thanks!

Hi all,  I would appreciate input and/or advice from someone more experienced than me. Below I’m describing an example. Example:  “Closing” Org.unit1,  with validity period 2023-01-01 - 2024-01-31 Creating a new org unit with validity period 2024-02-01 - 9999-12-31, with same supervisor and employees as in org. unit 1. Changing the assignments on each employee accordingly.  The problem is that we still have time transactions that hasn’t been authorized within the validity period for org unit 1.  The supervisor cannot authorize or even access the employees for unit 1 after 2024-02-01 when the assignment for org unit 1 has passed validity date.  I guess this is all normal and as it should be so my questions are: can we use two valid assignments for the supervisor, one for org unit 1 and one assignment for the new org unit? Can this create any issues or problems that I should be aware of?  What is best practice in these common situations? Which assignment should be primary since both can’

Hello , I want to schedule the Shop Order operations . At present we are doing it manually and we want to use the IFS Functionality to do so.Any knowledge documents, links or guidance to get an idea on how to use the scheduling functionality for Shop Order operation will be helpful. RegardsThej

Hi,I have received a case from a customer. They have applied the IFS Cloud 22R2 LTU permission set (EMP_AND_MGR_SELF_SERVICE_LTU_22R2.xml), and they are using the Approval Process functionality in Document Management.They have enabled Approval Routing for Logical Unit “PersonnelRequisition” in the Object Connections screen so that they can see the Approval Process option in Human Capital Management/HCM Services/ Recruitment/Recruitment Requisition Details – Admin screen/Attachment Panel Image 01They want only HCM personnel to be able to add "New Approval Step" or use "Copy Approval Template". Normal users shouldn’t be able to use these buttons.However, they are not able to remove these buttons using Configuration Context (As the approval steps are coming in Attachment Panel) and since normal users are having access, there is a risk of users modifying the approval steps.Is there any method to enable access only for a limited user group for these two buttons "New Approval Step" & "Co

Hi,I have upgraded a test environment to 6.12.0.15.Everything in terms of services etc. are working. However I am having an issue with the PSO Workbench. I can see Error’s stating there is an Invalid Time Value. Everything in terms of set-up sys params etc. have remained the same, but post updated the Workbench is throwing this error and when in the workbench I cannot see Resources, Activities, Events, Applications etc.In the scheduling workspace the time is showing as;I have a regular time update set to go from FSM also to move the day along. Any idea what I have done wrong? Ady

Hi All,When migrating users, I get a strange result in the Description field.  Instead of the User Name, I get the contents of all the fields:I also can’t get the Web_User to populate into the User Email field 

Doing an MES integration. Looking through the API explorer, I cannot find an API that will allow us to start run time/ set up time as a team. We find plenty of start Machine Clockings, or labor clockings. I can only find start team using the virtual assistant. Surely there’s a way to start it with one API call. Current setupis as follows. We insert a record into the virtual table:POST - ...projection/v1/StartClockingsAssistantHandling.svc/StartClockingsSet    {     "TimeType":"{{TimeType}}",      "SelectedOperations":"OPERATION_NO={{operationNo}}^ORDER_NO={{orderNo}}^RELEASE_NO=   {{releaseNo}}^SEQUENCE_NO={{sequenceNo}}^",      "CurrentTeamId":"{{teamID}}"      } Then we get objkey from above:GET - /Reference_StartClockingsVirtual Next we start the clocking with the objkey:POST - StartClockingsSet(Objkey={{startObjkey}})/IfsApp.StartClockingsAssistantHandling.StartClockingsVirtual_StartClockings Then we clean up the virtual table:DEL - /StartClockingsSet(Objkey={{startObjkey}})

Is it possible to utilize standard projections with add-on client model?Example:AddonTest.clientclient AddonTest;component ADDON;layer Cust;projection CustomerOrderHandling; 

Hi, Could you give us the rule to allocate parts in the Allocation Batch module, because with the sorting method « Due Date », it doesn’t produce the expected results. The Due date of the documents listed in the Allocation Batch module  is not taken in account to allocate products. In V14 it was OK.  In Log Viewer, I don’t find any order_by Due Date. I have just found a sort on the last reception date in bins, regarding I think the bins to choose when a demand quantity can be allocated from different bins. But no sort by Due Date.Thanks for your helpPhilippe

Does anyone know of an Entity Relationship Diagram for IFS Cloud?  What I am trying to do is link between RentalObject and the EquipmentSerial entities and CustomerOrder.I need to add a read-only field to RentalObject that returns the Serial Number of the Rented Object. Any idea if this is possible? 

Hi , Please note that we receive below error when cancelling the shop order. We have cancelled all the DOP orders attached to the shop order. Furthermore we have removed all the material lines attached to the shop order as well. But still we get the above error in the system.  Expecting an answer from the experts! Thank You,Yukthila

Apps 10 UPD14.It has been noticed that some of our companies have 6 Ageing Buckets and some companies have 4  and some have none. Does anybody know why this would be the case and any idea how we can make all companies have the default 6 Ageing Bucket.It seems it is not possible just to add them in the client but in the BUCKETS_API method, it seems it is possible to add..    

Hi!Is there a way to pass a value into a client script that’s called with the executeScript() function with the Smart Client?I’d like to use a script like a function.  Pass a value in and get a result out.The last time I tried this I used a non-database field on the screen to store a value.  The downside to this was the client would ask the user to save when the value changes even though “In Database” was unchecked for the field in custom metadata.Thanks,

When we execute a transport task in IFS 10.9 the default transport task report automatically prints.Is there a way to disable this?

We use the Credit Card interface to send credit card transactions to our payment processor, PayPal.Mastercard has added more bin numbers for their cards, so we need to update Credit Card Verification basic data to accept the new bin numbers. Mastercard used to only be 51-55, but now they also have numbers from 2221 - 2720.The way the basic data is currently structured, we have to enter a line for every number in a range and it’s corresponding valid length.Is there a way to enter bin prefixes as a range of numbers like they’re defined from the credit card company instead of keying in 500 new lines?

Hi everyone, I’m trying to modify a projection file (ExampleHandling-Cust.projection). An entity action. When working in the IFS developer studio the action will have an error that the action is not implemented. entity action with code analysis errorWhen I look at the projection core layer files (22R2 core files downloaded from build place), even these have this error for entity actions. Is there a way to tell the static code analyzer to skip this validation? Due to this error being categorized as a priority2 issue, it will not allow me to deploy the change. As far as I can tell the implementation should be correct now. Thanks,Lavon

Hello, I have noticed an issue with several DOs between my Sites where they now appear to be showing a Planning Delivery Date of Sunday.  The planned receipt date is Monday.However my delivery routes are setup for Tuesday and Thursday.I am not sure why the system keeps proposing a delivery date during non working hours. Is there another parameter it may be looking at that is causing this behavior? Any guidance would be appreciated. 

Hello,We have noticed that some of our customers' data is not included when IFS recopies environments (e.g. PROD to UAT).In fact, our customer had a system parameter which was present in the PROD environment, but which did not appear in the destination environment after the recopy.I'd like to know whether IFS performs a dump when recopying or whether a script excluding certain tables is executed?If so, can you provide us with the list of tables excluded during recopying?Thanks in advance.

Hello,I have connected a user-defined payment format (with the option ‘Generate Trace Information’ enabled) to a payment method ‘ACH/WIRE’ to process customer ACH/WIRE payments. However, after I connected the Payment Method to the customer, the RMB option to add an Electronic Payment Address was disabled. Please refer to the below screenshots:Payment Format:Payment Method:Payment Institute and Payment Methods per Institute:The Customer, when trying to connect an Electronic Payment Address, is as follows:Kindly request advice on how to enable the Electronic Payment Address.Thanks, and Best regards,Pasan

I am trying to change Customer ID on an existing Customer Contract. And when I try to do so, Error message pops up as ‘”Address already used for the same address type ‘Shipping Address’”.I tried to check error logs on servers, but couldn’t find any. Kindly let me know how I could resolve this issue. Thanks in Advance.  

Hi, Can someone guide me how to increase resoruces on specific POD in K8S?  

Our maintenance pm calendar generation has been failing for the last couple days, and we can no longer get into Maintenance Plan on a PM Action. I have narrowed it down to the PM Plan Horizon definition.  I believe it was setup this way to not have to remember to update this every year or so. In our test environment I have changed this value to 2025, and all is well. But I can’t change it back without unchecking the Validation Enabled box. Specifically it fails here in the Maintenance_Configuration_API:FUNCTION Get_Def_Dem_Mat_Horizon RETURN NUMBERIS      FUNCTION Core RETURN NUMBER   IS        mat_horizon_ NUMBER;   BEGIN      mat_horizon_ := TO_DATE( Object_Property_API.Get_Value('MaintenanceConfiguration', '*', 'PM_PLAN_HORIZON')||'12'||'31','YYYYMMDD')- SYSDATE;   RETURN mat_horizon_;   END Core;BEGIN   RETURN Core;END Get_Def_Dem_Mat_Horizon; This has not been changed for my guess is 2+ years.Any idea on how to keep it dynamically updating?Is this related to leap year?

Hi All,I can’t create a migration job.  What projection am I missing? Thanks,Rob

We have APPS 9 and we’re using Report Rules to route report output to a file store rather than a printer.So we have a rule that, instead of sending to a printer uses IFS Connect to copy the file.E.g. My question is, is there any way of using the PDF Inserts facility to include a PDF of our T’s & C’s on the end of each file we create us?

Hi Community Admins, Is there a way we can merge community account from a previous to new ?. In my case i have join a new company and wanted to disconnect my previous account and connect with new e-mail address. Any thoughts?Thank you,Roshan