Solved

11561 Topics

Darshana HerathHero (Former Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IAM is not running (No certificates are loaded for database-certs)

Hi All, The IAM was giving the below error without any changes from the application side.What can cause the issue?

2111

1 year ago

djedaiBSidekick (Partner)

asked in Assets (Asset Management)

Measurment - Total Value

hiDo you know why the total value is not incremented ? the parameter is accumulated ? I added a new unit measure : numeric Thanks Regards

732

1 year ago

AbdessamadSidekick (Partner)

asked in Finance (Financials)

Delete Fixed asset

Hello, There was few fixed asset that were imported by mistake in a company. I tried to delete them by I get the following error. “Object COR1 is used in General Ledger”The FA objet had the “Registred” status.Is there any way to delete a fixed asset ? Best regards

1953

1 year ago

AbdessamadSidekick (Partner)

asked in Finance (Financials)

Fixed assets analysis columns

Hello, I have a question about the columns in the “Main Object Balances Analysis” screen attached to this questionI would like to know the difference between “Base Value” column and the “ Adjusted Acquistion Value” because I see that I have the same value for a few fixed assets. Any ideas please ? Best regards.

1011

1 year ago

YashPDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

LoV not populating after clearing the existing value

Hi All,I have created an LOV field in an assistant. After a value is selected once, when I try to change it, even if the existing value is cleared, the LOV only shows the earlier selected value and does not populate rest of the values for the field. Below is a screenshot of what I encountered. Is there anyway to fix this?

981

1 year ago

CraigWhytockDo Gooder (Employee)

asked in assyst ITOM

ITOM SKU information for Software License Reconciliation

We’re working with an organisation that’s interested in the ITOM suite. We have a question raised during a technical deep dive relating to the SKU information we keep in ITOM against each Software License. In ITOM, we have the fields for SKU information (SKU code, downgrade rights, software assurance etc) – however none of this is auto-populated from the current version of the Software Dictionary.In the short-term, has anyone created a reconciliation report to address this or experienced a way to get this SKU information into ITOM without the manual effort?Thanks

1271

1 year ago

smelansonSidekick (Customer)

asked in Supply Chain

How to cancel a work order Sales line that has been transferred to custome order

We have a few Work Order Sales Lines with $0.0 unit price but they were transferred to a customer order before the user noticed that the price was incorrect. How do we cancel / correct the Sales Lines /Customer order?

841

1 year ago

baris.haliciHero (Customer)

asked in Supply Chain

Inter Company Transfer

Hello,According to the financial laws in our country, inventory part move cannot be made between two different companies without a purchase/sales invoice.I can solve it with custom event, but I still want to ask;Is there a company/site basic data setting to prevent material move between two different companies?

3855

1 year ago

Hasara DinuHero (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

task_usable field usage

Hi experts, I am getting below exception in a screen(Primary table = TASK) when trying to save the task fields. Can anyone help me to understand the usage of this task_usable? I am not sure why this field get added to the task update, since this is non db field as mentioned in the error it self. And also, I was unable to find this field in metadata, but was able to find this in the code itself, and also unable to identify the exact usage of this. Is there any specific reason why this field get added to the task_update message? Thanks,Hasara

484

1 year ago

MELutherSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Edit lobbies in Aurena for Apps10

Is it possible to edit lobbies in Aurena for Apps10?Lobbies are editable in IEE, but user would like to edit in Aurena. Documentation I’ve found shows how to setup access in IEE, or how to edit in Aurena Cloud, but I can’t find anything specific for Aurena prior to cloud.

1872

1 year ago

ronhuHero (Customer)

asked in Document Management (DocMan)

List/Report of Approval in progress or 100% Approval Completed

Community, in IFS, wondering where I could have a report or window to show the object approval status - either approval in progress or fully approved?we are in APP10, UPD9. Thank you.

623

1 year ago

ksprattsDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

How to fix a PO over-invoiced

what is the best way to fix a PO over invoiced?This invoice was already paid. Thank you,

1597

1 year ago

CHRISTALMSidekick (Customer)

asked in assyst General

How to remove menu options (left-hand side) for customized user alias in assystNET

I’ve created a user alias and need to restrict some of the service catalogues. I created a customized homepage in assystNET to show only the service offering they will need. (this is all because of privacy issues) I’d like to remove the view of the services within the menu but if I can’t remove just one option, the whole menu is fine. It should be based on the user alias I created. Is there a way to do that? If so, how?

1614

1 year ago

NEJANOSidekick (Employee)

asked in Service (Touch Apps, MWO, MRO)

Question on 'Green Dot' Which represents the Shift

In Aurena native App, A green dot is visible in top right corner. This indicates if the user shift is active or not.What are the scenarios that this dot can turn into Green and Gray Automatically? Thank you!

752

1 year ago

Marina_MoorDo Gooder (Employee)

asked in Distribution (CRM, Commerce)

Forwarder ID is not transferred from the customer order to the shipment

Hi Team, Have an Issue when create a customer order with 4 customer order lines:For the delivery information are all settings the same also the forwarder:Shipment type is as follow: So when release the customer order and check the shipment, all shipment lines are from the same customer order:But in the general info Tab the Forwarder is not transferred from CO although the customer order is the same for all shipment lines: Why is the forwarder not transferred from CO to the shipment? Thank you for your help. BR Marina

1562

1 year ago

jdrexSidekick (Customer)

asked in Assets (Asset Management)

How can you change the Object Level of a Functional Object?

2902

1 year ago

NEJANOSidekick (Employee)

asked in Service (Touch Apps, MWO, MRO)

Re-arrange Tiles in MWO

In MWO is it possible to hide some tiles by removing security grants. Other than that is it possible to hide tiles using page designer? Is there a way to configure the order of the visible tiles. If I need to move MY WORK Tile to the bottom will that be possible?

2183

1 year ago

Christophe BUSSISidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Use IAL on Lobby Data Source

Hi,For a customer, we create a basic IAL.Now I use this IAL on a lobby data sourceI have an error message : unable to find TEST_CUSTOMER.I tried with &AO..TEST_CUSTOMER, &IAL..TEST_CUSTOMER, IFSAPP.TREST_CUSTOMER, but always the same problem. If somebody have an idea.Regards,ChristopheEnvironnment 21R2 on IFS Cloud

15526

1 year ago

firat.yucelDo Gooder

asked in Supply Chain

how can i filter products sort by last arrival dates

hihow can i filter parts sort by last arrival dates on filtering window . when i filter 100 part no at same time, shows me all dates and take so long. i dont wanna see all dates, i want to see only last records each part numbers.

2359

1 year ago

SPEJOSEFINSidekick (Customer)

asked in Upgrades & Updates

Polish and Chines extension in UPD17 - GET?

We are about to apply update 17 + GET to our app10 installation but cannot find out if the Polish and Chinese extensions is included in GET or if we need to apply them separately. Latest update for those extensions are UPD5 or 6. Where can I find this information?

2021

1 year ago

santhanamDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

SCIM Endpoint - 404 Not Found

Hi all,We are trying to configure SCIM to sync users from Azure AD to IFS Cloud. We are able to generate token for SCIM client but when I try to access SCIM endpoint, I’m getting 404-Not Found. PFB URL which I’m trying to access. Can someone let me know how can we get SCIM endpoint.https://<IFSDomain>/ifsapplications/scim/v2 Regards,Santhanam S

2601

1 year ago

Chris_PerkinsHero (Customer)

asked in Alliance

Can we prevent users selecting both Site and Customer in Customer Center

V15.4Is there any setting that we can use that will prevent users from setting on both the customer and the site sliders, in Customer Center.In our processes, we do not allow to use one record for both site and customer but since we upgraded, we are seeing this happen more (I have no idea why), so would like to lock it out, if possible.Thanks

1379

1 year ago

JannetteCHero (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Warranty status

Hello,I have some warranties setup on serial objects, the valid until date has passed but the status is still active. How do I get this to auto update to closed when the date has passed ?

861

1 year ago

dmooreSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Schedules Task: Transferring Mobile Work Orders

Good Morning - I am receiving daily error codes for a scheduled task to transfer work orders to mobile app at 18:00hrs. The error message is saying ‘Invalid WO Status’. Can anyone advise if there is an anomaly with the set up below - Many thanks for your help.

532

1 year ago

karl.schneider82Do Gooder

asked in Finance (Financials)

ISO20022 for ACH payments

Has anyone having experience implementing the new ISO20022 for ACH payments? This is for HSBC

4655

1 year ago

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