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Hi everyone, Recently we upgraded our test system from IFS cloud version 22R2 to 23R2. We are noticing an issue around the EquipmentObject entity. Errors on the Equipment Object Navigator and Explore Equipment Objects forms. ODP_ILLEGAL_STATE: (Server Error) Unable to fulfill the request due to unexpected server state. Unable to fulfill the request due to unexpected server state.  The above is the error being seen when navigating to these forms Additional error detail ​​​​​​​Using the ifs developer studio, I tried to redeploy the EquipmentObjectNavigatorHandling projection file. I simply get the following error message: Even attempting to deploy another entity that has a dependency to EquipmentObject we see that error. The model file clearly exists   Notes / Things tried:Reconfigured / restarted middle tier server There are no custom attributes applied against the EquipmentObject entity Any help or other things to try would be appreciated. Thanks,LEdwards

Hello, I am hoping to clarify something with regard to Phantom part settings. If you use the Phantom Planning Method or set the part on a product structure to Phantom Consume, that means the part with backflush components of the part if none are in stock, correct? As an example Sub Component 123 is made of parts 321 and 456. If you set PN 123 to Phantom or Phantom Consume on the product structure of the part it goes into, if you have nothing in stock of 123, it will backflush 321 and 456 if they are in stock?will IPAP continue to show demand for part 123? I am seeing that it does in both instances (Phantom and Phantom Consume settings).Any guidance would be greatly appreciated. Thank you!

Good afternoon.  What are typical fields for Examination Status (Medicals) in the HCM Module?  Thank you.

Good afternoon!Can anyone help me? We make some purchases with suppliers that they sell to us in multiples of 100 (100 - 200 - 300 -...) and not 250. If 250 is requested, the system should change the quantity to 300. Does anyone know of a solution for this em purchase order?

Hi Experts:We have the following requirement in PSO.Customer uses Sub Contractors(Defined as a Resource Type) for handling their jobs and the requirement is at least they need to be plannned for 6 hours of jobs per day unless they should not be used.How can we make sure this in PSO?Could we use any PSO Rules but I dont see any matching rule for this except to limit Maximun working hours. Please advise.Kind Regards,KM 

Hi Experts,I am loading following Appointment Request and after processing no error can be seen. But when I check the history I could not see any data there. Please refer attached xmls Load file and Appointment request.Please help to answer the following question. Do I need to Specify the Datset_id in the input file when there are many data sets? There are no errors in the Events  But I don't see any history? How do I know whether PSO processed an offer request successfully? What I am missing here.Many Thanks,Kasun 

Hi,Just a quick question. Where can I change the default value for a field “Our Reference”?Thank you in advance for your answer.  

Please clarify this tile.Is there a description somewhere for this portal?

Hi IFS Community,Referring to the video tutorial:- https://www.youtube.com/watch?v=103_y7_GAas&ab_channel=IFS ; We have set up Azure Active Directory as the identity provider in one of our remote IFS Cloud environments. However, when a user clicks on the button "Login with Azure AD", the below error message is prompted. (This is observed even before entering the user credentials to log in) IAM Identity Provider :-  Any suggestions on how to rectify this problem?Many thanks in advance.

Hi,In the Alliance 15.4 SU7, we still have the transaction : PSA Task Templates(we also have some other PSA transactions)I know that the PSA Center is not available, but I wonder if we have a risk to use this transaction only to define Task Templates.Some prospects or customers have “project management” activities and even if the PSA center is not available we could use this transaction to define templates, but we need to be sure that this transaction will not be decommissioned in a future update.Thanks and Regardsanthony

Hi Team,We have a few work orders without Jobs Template and Work tasks. Due to that, we cannot identify the source Ref / Origin for which these WOs are created (PM action, Work request, Service request, Service Quotation, etc..)How can we know what source created the WOs without job tasks and templates?Is there any field/tab/window for that?Thank you

Dear CommunityDo you have an idea how to proceed with “not consumed” supplier material?Logically, I cannot reserve/pick anything due to the setting but how to achieve the next step in the process flow?The PO is currenty “Confirmed”. When I try to register a PO arrival I am getting an error message as below.Thank you for your inputs.Part 

We have a request from operations to make Action Group mandatory on all service orders (PM and UM). Is this doable, or are there obstacles that cannot be overcome?

Hello,I know that there is a limitation when it comes to updating the URL in a ExternalNavigationLink type Command Buttons. Any idea when this will be implemented in IFS Cloud?

Hello Good Folks in the Community,I’ve encountered an issue where “Project Transactions” created off of direct inventory issues to a Project Activity, doesn’t fetch the “Sales Price” from a “Specific Sales Prices” defined against the same Project. Environment - Apps 10Version - UPD 12See the following scenario: The Project in question has a “Specific Sales Price” (with a mark up %) defined against a “Material” type Report code (as highlighted in screenshot below) in “Project Setup Parameters” > “Pricing” tab. However, after Issuing some “Parts” against a Project Activity and execute the “Create Project Transaction” command in “Project Materials and Services” page resulting dialog box shows me that my “Internal Price” (Part Cost x Qty) is as same as the “Sales Price” (despite having a Specific Sales Price defined in the Project). Consequently the resulting “Project Transaction” has the “Internal Price” as the “Sales Price”, but i am expecting the Sales Price to be “Internal Price” x

Hi All,Is there a way of changing an Inventory Part from Manufactured to Purchased Raw?This is a previously ‘used’ Manufactured part that we now require to Purchase from a Sister Site. Is this possible please as I seem to be getting nowhere fast.

Hi all, 😊I would like to bring to your attention an issue regarding the movement of a serial object. Specifically, I am seeking clarification on whether it is feasible to relocate a serial object while in the "Observe the Service Object 360" page view, with 0 Active Requests and 0 Active Work Tasks, but with 1(1) Contract and 1(1) Recurring Program, as indicated in the attached Service Object 360 page.Despite numerous attempts, I encountered difficulty in moving the object, with an error message stating, "Service lines connected to this Object or its structure are already used in a Work Order or a PM action and cannot be deleted." To address this, I navigated to the relevant "Recurring Service Program" and adjusted the statuses of all requests to "Closed". However, despite this action, the status of the "Recurring Service Program" remained active, and I was unable to proceed with the movement.Upon changing the status of the "Recurring Service Program" to "Obsolete", I found that the m

Hi IFS Community, We have two remote instances named UAT and PROD. We are currently on IFS Cloud 22R2 SU5. The SFTP reader/sender is configured on UAT environment and public/private key-based authentication is set up between the middle-tier cluster and the SFTP server. The SFTP reader and the sender was working without any issues since the initial setup was completed.Recently we performed a database refresh on UAT using the PROD database backup. After the database refresh(clone) activity, We updated the SFTP reader, sender configuration on the UAT environment again.(updated the “knownhost” file, private key file and other configurations on the application)However we noticed on the log files obtained from the ifsapp-connect pods, that the connection attempt from the container to the SFTP server using the private key file has not been successful. ifsapp-connect logs:-2023-11-03 09:49:27,370 SEVERE [ifs.Integration] (EE-ManagedExecutorService-ConnectReader-Thread-8) Initializating SFTP Re

Hi,Recently jumped from 5.7 to 6u23. I’m looking at specific functions in our business to get them to move away from the Smart Client to the Web Client. One function loads a custom Product screen and in the Smart Client its sound, but the Web Client is showing the following error. Cannot read properties of undefined (reading 'childLists') First of all any idea’s what the root cause of that issue might be?Secondly to self review issues like this, does the web client write back to any logs anywhere to be able to go and check? RegardsAdy

I tried to create statics for the supplier and when the background job is executed it is giving the below error. Does anyone know which table does this functionality looks into when fetching data?    

Hi, I have Custom Field on Customer -page, Invoice -tab, which value should be entered to Customer Order -page, to another Custom Field. Trigger should be on Customer Order page, when I create new customer order and enter customer id.I have created Workflow, that “Project Action Information” has:  ​​​Workflow’s inspection shows the correct value, but when I try create new Customer Order, enter customer id, the value does not appear to Customer Order -page’s Custom Field.What may be the problem? I’ve checked debugger IFS creates “GetDefaults...” -call when applying Customer ID to Customer Order -page. 

Hi all,I am reaching out regarding the matter of attachment clamps not being visible in certain order lines within the B2B supplier Portal. Despite diligently following all prescribed steps, the issue persists within the customer development environment. Any assistance or support you could provide in resolving this matter would be immensely appreciated.The customer had recently updated to UPD 20, in which it worked correctly in previous update (UPD12)Document clamp sign is visible only in “Open Orders”, it is not visible in most lobby elements like "Open Order Lines", "Order Lines to Confirm" etc. in B2B portal. Work Notes/ findings in customer DEV Environment:1. The document must be released.2. The user must have at least view access.3. Referred permission sets should be granted.4. Navigated to Aurena Projections and Lobby Pages and confirmed DOCBB component is available with the granted projection DocumentHomeB2b. The issue was still there. Hence created,1. A new Permission Set "AUMA

I have successfully been using an “App password” and SMTP AUTH with no problems up until about 2 weeks ago. I have made no changes or updates to FSM and the user account is still active and able to send emails through Outlook.Does anyone know why this may have happened and also are there any instruction on setting up OAUTH & SMTP with O365 in FSM

I’ve just been posed a question to which I don’t have an answer.  What happens to the master scheduling calculation if the inventory part is set to period part planning?  Will it aggregate demand for the order cover time period s that code G does in MRP? Thanks!

Any idea why Taxbase amount & Tax currency base amount showing 0 for tax code with deductibility 0%. I have observed this behavior after upgrading to IFS10 UPd19, UPD7 it was okay. we were having value updated in Taxbase amount & Tax currency base amount and non deductible tax amount.