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Access to PDF file

  • 21 March 2024
  • 1 reply
  • 26 views

Userlevel 1
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  • Sidekick (Customer)
  • 6 replies

How could i give access to a pdf file please (attachment) 

SCREEN: PRAPARING WORK ORDER

The error is : You can’t display this file because you may not have the necessary rights or the file is not yet archived

The user is already in (Docs base/persons group) but it is not enough

 

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Best answer by NTLERWIN 21 March 2024, 15:12

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Hi Abdel

 

For a user to be able to access a document attached please make sure

  1. user are granted with DOCUMENT_ATTACHMENT permission set
  2. user registered in Document Basic \ access template & person group

Make sure to refresh security cache after #1

 

Erwin

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