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Need PSO Event ID Details

  • May 17, 2023
  • 7 replies
  • 146 views

Is there an available document/resource that lists all of the PSO administration Event ID numbers and their details?

Best answer by Sajith Anushan

Hi,

There is no any documentation on that to my knowledge. 

There is a MessageTexts.xml inside Language Files folder in the software package. If you filter for message_group = EVENT, then it will have the event message and relevant event id. Attaching that file here.

 

7 replies

roklde
Superhero (Employee)
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  • Superhero (Employee)
  • May 19, 2023

Hi,

not sure if we have something like a complete list of all the possible Events that can be logged in PSO - at least I’m not aware of any. Maybe someone from the PSO Product Team can comment on that?

I guess you are aware that you can fetch the details of the logged Events in either PSO Events screen (Administration workspace) or Windows Events?

Best regards
Roman


Thanks roklde for your reply. Yes, we can see events but hoping for more detail for troubleshooting when these events occur. We’d like to create a fix-it list based on the most common possible codes that says “If you get this xxxx error, check this, do that, etc.” so our people know what to do/check next, not just what errored out. A good starting point would be to have a list of the codes and their messages.


roklde
Superhero (Employee)
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  • Superhero (Employee)
  • May 19, 2023

@Sajith Anushan are you maybe aware if we have something like this?


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  • Superhero (Employee)
  • Answer
  • May 19, 2023

Hi,

There is no any documentation on that to my knowledge. 

There is a MessageTexts.xml inside Language Files folder in the software package. If you filter for message_group = EVENT, then it will have the event message and relevant event id. Attaching that file here.

 


  • Author
  • August 24, 2023

Thanks Sajith and Roklde for your help!


  • March 21, 2024

@Sajith Anushan Do you know if your attachment is the most current version for PSO 6.12? Or if I am able to access this file if we have an Azure deployment? We too are looking to implement some troubleshooting steps when encountering different errors to ideally reduce the amount of events that are errors.


roklde
Superhero (Employee)
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  • Superhero (Employee)
  • March 21, 2024

@gkaaihue here is the latest version from 6.12.0.29.

Best regards
Roman
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