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Access to PDF file

  • Mar 21, 2024 9:55 AM UTC
  • 1 reply
  • 155 views
Sidekick (Customer)
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How could i give access to a pdf file please (attachment) 

SCREEN: PRAPARING WORK ORDER

The error is : You can’t display this file because you may not have the necessary rights or the file is not yet archived

The user is already in (Docs base/persons group) but it is not enough

 

Best answer by NTLERWIN

Hi Abdel

 

For a user to be able to access a document attached please make sure

  1. user are granted with DOCUMENT_ATTACHMENT permission set
  2. user registered in Document Basic \ access template & person group

Make sure to refresh security cache after #1

 

Erwin

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1 reply

Do Gooder (Partner)
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  • NTLERWIN
  • Do Gooder (Partner)
  • Answer
  • Mar 21, 2024 2:12 PM UTC

Hi Abdel

 

For a user to be able to access a document attached please make sure

  1. user are granted with DOCUMENT_ATTACHMENT permission set
  2. user registered in Document Basic \ access template & person group

Make sure to refresh security cache after #1

 

Erwin

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