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our staff created 2 new customer orders. number X1 & X2the accountant can see all orders, only those 2 orders are disappear !user can see other orders for the same customer and other orders for the same project ! what shall i check.    

I am receiving the following error when I RMB on a Customer Order Line and select “Connect to Activity”.The activity I am connecting to is on a Project that is created with the same Order no. as the Customer Order. I have compared the Customer Order with another Customer Order that is connecting successfully and both are identical (same parts on the Order line and the project is the same also) AccountingCodeParts.MISSCODE: The value I100453 used for the code part Project is either missing, is a budget/planning code part value or has invalid time interval Where “I100453” is the Customer Order number and also the Project ID that I am trying to connect to.Thank you for any replies.

Hi,I am able to add custom fields in Aurena using page designer. When I save and publish, I am able to see them. However, when I close the page design and go back to the page, the custom fields are no longer there. The Page Design still has them. This is happening in all the pages in the instance. It is working without issues in another instance for the same customer. 3 of us tried and noticed the same behavior.Is there a parameter or a setting that needs to be enabled?Thank You & Best Regards

can some one show me the steps how to post?I made a pre payment 30% of the total order on the supplier invoice and want to post the payment.do I need to use supoa and how?thanks in advance for any respons!

Hi,we have gathered some data from MX_U table.  But I come across to a question how to interpret some data shown. On this captured screen data of Feb. 02, 2022, at around 1 am.mx_u_01, mx_u_02 fields showed something related to mobile app.But user doesn’t have mobile device installed.The question is because: time was wee morning, user didn’t do any work, and user doesn’t have mobile device installed.And a lot of same processes.  From this data shown, what does this data mean? MX_U table no mobile device for the user Look forward to your enlightenment. :-) Cheers,~Juni

Hi all,the Custom Menu shall only be active if status is <> planned. If one defines only this condition everything is working fine.BUT: if I add several languages for this condition, the RMB does not show up anymore: Any idea how I can manage it being able to define several conditions for state which in this scenario would be the translations of state. Thank you!   

I’m new to IFS10 and Report Designer 200.2.0000.  I have been asked to change the labels on few fields in the OrderQuotationReport.I was able to click on DELIVERY_TERMS_DESC, delete the label and use the Text tool add the updated label. But I’m unable to do the same for DEL_TERMS_LOCATION.  When I click on that label it shows the Header properties instead of the Table cell properties?I have tried to move the ORDER QUOTE LINE section down to display the entire header, but that doesn’t solve my problem either.  I have 3 labels in this area that I need to update.If someone could point me in the right direction I would appreciate it. 

Can someone give me instructions on how to configure a voicemail box to output voicemails to email in CE6, please? I see the Contact Centre unit must be configured in Advanced to send voicemails as an attachment (done) and I see there is a box for me to enter an address (no indication of what the delimiter to be used is, but I only have one address in there for now) and in the IVR I have selected to record voicemail, which works for me, but the emails aren’t being sent out. There are two mailboxes set up already, so presumably it’s not that. Trying to confiure on Pagero.

Do you have a timeline? We want to launch it across our organization. 

We would like to confirm the rules for Supplier for Purchase Part Lead Times on General Tab on the Supplier for Purchase Part.We were told that the Procurement Lead Times are on a 7 day/week calendar and that all other lead times in IFS are based on a 5 day/week calendar.Example: Supplier Lead Time = 4 weeks. 4x7=28 days lead timeManufacturing or Expected Lead Times = 4 weeks. 4/20Can someone please help us confirm?Thank you,Michelle

HiI m receiving the below Question when trying to complete a financial project. What could be the reason for this pop up. Is it due to missing of any data setup? Best regardsZuha

Hi guys,has anyone of you already detected if a split shop order split is processed that the “qty required” in the new shop order is wrong? It looks like it simply cumulates the values „Qty reserved“ and „Qty. required excl. Planned scrap“ in the Split Shop Order. I put some details in the attached document. Cheers,Jan 

Hi Anybody knows the meaning of Column F/S, L/D  (see attachment)  :Lobby : Document management / List :  Document OverviewColumns :DT/CR : Date Created F/S  Related ; check in/ check out. When it is orange ? Red : check in L/D ? O/C : Object Connected (Red : Object connected Missing)Thanks & Regards 

I would like to know how to get a list of products have been sold in 1 year in order to establish a safety stock in IFSapp 8. I don´t know if explain correctly.

Good Afternoon All, Can you please advise how options can be removed from a RMB - e.g. when a RMB is selected in a header there are a number of options that present on the menu list - I would like to remove/hide options that are not relevant. Many thanks Dave

I have added a new custom tab from the Document Revision. Where can I see the link/connection between new custom tab(I added) and the Document Revision or any other page in  PLSQL ? I want to make quick report for this.

How can i add absence for future date like i want to register an employee  now in absence calendar who is planning to take leave in March . We are generating the limits based on customization using a scheduling job which add daily limit each day.

Hi,In what way do the employee need to clock in to reach the Present Status = Business Travel ?I tried to do a clocking with Trans Type = In Travel but that only generate Presence Status = Clocked InRegards,Karolina

Hi All,We are using document management '>' approvals to approve new objects.  Currently some of the users included in the approval have access to more than one company.  If the users default company doesn't match the company attached to the object, it takes him to the object screen(When RMB’s and selects Object Info) but it’s blank because his default company is different.  Users have to change global company multiple times to approve these objects. Do we have a method to overcome the issue and access to multiple companies? Thanks & Best Regards,Nipun 

Is there a way to track who created a routing revision and what the old value was compared to the new value in the operations? 

I need to generate customer account statement  in details and hiding the canceled invoices and payment.what shall I do ?  

Create a PO with two lines. Then release the PO. It need authorization. So approval the PO. And cancle line 2. Then I cant’t cancle it. How to cancle the PO line with authorization?

Is it possible to undo a receiving in Alliance V15 once the Receiving has been accepted or status is set to Accepted?For example, a receiving or ARN is created for a Purchase Requisition - the option to include all product lines has been selected and the default Qty received is set to the Expected Qty (10).The user then receives / accepts 10 and saves the receiving document but only 9 physical units have been received and not 10.I.e. the person processing should entered 9 and not accepted the default 10. Cant this be undone?  

Can we change the number of tabs to be opened in Astea v15.3.3 ?No we get this error if we want to open a 10th page: 

Hi All, There is a requirement from a customer (European customer) to have the weight of the part (which is on the Customer Order) printed on the Customer Invoice for each specific part. Is this something possible through a configuration change? Thank you. Best RegardsAkila