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Hello,We are trying to invoice a work order that is connected to a service quotation. We want Invoice Zero Amounts to be set to Yes but forgot to add the Invoice Rule to the Service Quotation.  The work order is complete and the status = Finished.We are using Apps 10 and have UPD11 installed now but the Service Quotation and Work Order were created and connected with UPD9.  There was a patch in UPD10 (Bug ID 155082) but it either doesn’t resolve this issue for existing SQ/WO or our scenario is slightly different.Does anyone know if there is something we can change so that the invoice preview will be created with Invoice Zero Amounts = Yes? Thank you,Joann  

When trying to import Customizations in a new live environment I get a Cache Service error when trying to import This works well in out UAT-environment - the difference being that our Live environment use 2 servers (one for Mobile, one for Alliance)

Experimenting with Powerapps… and IFS Actions, for example a status change.We have seen the “error while de-serializing contents” issue in many threads, and the answer is that we have to submit an empty JSON body like {}.  I’m just not seeing how to do this in Powerapps. This example works for the Lead/SetParked action, which does take a body: But the Lead/SetUnqualified action does not take a body.If i do something like this, Powerapps does not submit a body and so we get the error while deserializing contents issue. There must be some syntax in Powerapps that allows us to specify that an empty body {} should be submitted.  Any ideas how we do that?

We are tryin to use the Shipment Handling Unit functionality to build our shipments. If we designate a pallet as a Handling unit and start adding Shipment lines to it but then find out, for example, we need to pull off one or several cases of product from the pallet because they don’t all fit on the pallet or we need a different lot # of one product, can we/how can we do it?  I’ve read the help and there is Delete and Disconnect but seems they are only available at the Handling unit level (i.e. to delete the entire Handling Unit. )    True? any workaround? 

Hi ,Can someone please advise how can I update the highlighted base price on sales price list lines. I updated the base price based on origin from costing in sales part base price window.  

Morning everyone!I’m part of a company that’s currently in-process developing our IFS solution, and as the data admin I’ve run into a particular problem that I’m hoping someone might be able to advise me on.  As part of workshops we’ve been told by the IFS consultants that we should be using the logical unit IDs as a functional part of the workflow processes.  For example, a part number could be used as a reference across multiple parts of the business, having to do with inventory, shipping, R&D, etc… As the data admin, I’m a little concerned about this.  I’d like to list a few things I’ve noticed during this process that led me to my concern.  Please correct me if I’m wrong, because these are only my current understandings, and I could be mistaken! 1 - The IDs for at least some objects can’t be (or shouldn’t be) defaulted.  Using Parts as an example, a user would be asked to enter the part number they wish to use when creating the master part record.  There’s no way to inject a de

Hi - where is this set in v15?

Hi, In the current lay-out of our advanced planning board, all shop orders are showing line by line, in a step wise matter. Isn’t it possible to see them all next to each other, on one line?If i have many shop orders on different workcenters, i cannot see them all on 1 page. Also, it is possible to change to workcenter of a shop order in the advanced planning board, or do I need to do this in the application itself and reload? thanks!

I have watched the Business Planning self paced learning on IFS academy and when trying to test a setup of my own I am encountering an error when creating a new Planning Unit. Please see attached the error message and system setup. Please can someone help resolve the error? Thanks  - any help much appreciated.

We have several organization views and users make their personal views. But in Customer Support, when you select a view and open an order, on return to the queue from the order (search) we end in the queue not in the last view but always in the first view: OPEN calls BE HD.In Servie Order the funtionally works correct, you end back in the queue in the latest view.How impliment the same in Customer Support ?

Hi All,I encountered this while performing a test case in a QA task. Invoiced serviced orders are not appearing in the dispatch console, how do I fix this?

In our basic process, for all Customer Support Orders, we use Self Assign. That is the first action our employees have to do when opening an order from the queue. If teir all already avtivities in the order, we get the message: But we never reassign previous activities. We always have to click NOIs it possible to not ask that question and continue without reassign by default ?

Hi, In IFS Application 10 Enterprise Explore, an information message “ Operation was performed successfully’” is raised upon executing custom-defined menu actions successfully.Users have to set the “Do Not show this again” checkbox for each and every menu action separately to prevent occurring it again and again.Is there a way to stop showing this information message in system level so that users do not have to manually set this for all custom menu actions?Thank you.

After updating from v12.5 to 15.2 we find that roughly half our contracts (5000+) have the status of Billing Schedule Out of Synch. Is there a way to mass reschedule?

I am looking for a better explanation of the settings for ‘Editable’ in Object Connection Transformations than what is provided in the F1 Help for Service Name = DocReferenceObject. Some examples would be beneficial also.Scenario: I have a Source LU ‘A’ and a Target LU ‘B’. I connect a document revision to source LU ‘A’.For each of the three possible values for ‘Editable’ (Source, Target, None):What am I able to do with documents at the Source, i.e., connect additional documents, detach documents, etc., and what effect does this have at the Target? What am I not able to do with documents at the Source? What am I able to do with documents at the Target, and what effect does this have at the Source? What am I not able to do with documents at the Target?My reason for asking this is the documentation provided on this attribute is provided below, with my additions entered in parentheses.None - This indicates that the inherited object connection is read only and no new connections can be mad

I need to create a customization for a new profile, and it needs a specific name (as the field already exist in the database. I created the field, but managed to use the wrong datatype (text instead of drop-down), and when I try to create it again I of course get the message that an object with this name already exist. Is there a way to either remove the customization object or changes it’s properties? Or will I have to create a new profile?

i have created a new absence type based on working days . the setup is done using absence configueration . i dont know where to setup the calendar for holidays and how the absence limit will be generated .

Application server is creating huge logs. The admin server is recording the following error -”PINGDATABASE" set up for pool "fndbas_admin" failed with exception: "pingDatabase returns not OK” becuase of which mainserver logs are increasing at a very high rate. It generated 9G log file today. Does anyone know what could be the problem and how it can be fixed?

Hi Community, I would like to colour the Used/Actual Hours in red if they are larger than the Baseline Hours. Is it possible to add a rule by using another column? If yes, how can we do it?  Thank you in advance!Best regards,Thakshila

Hello,I know Google Chrome is the fully supported and recommended browser for Apps 10 Aurena right now. I’m wondering about support for other browsers, specifically Edge in the future. Edge is adding significant functionality and for companies using the MS stack of applications, there can be significant integration advantages to using it. I’ve been told to this point to NOT use Edge, but will that always be the case?Thanks,Warren

Hiuser created Manual supplier invoice, and matched the invoice to many POs. system raised the below error i checked the posting control M187 and it account is already excluded from project flow up.what shall i do to resolve this issue?  

Hi, Is there a way to define the intersite pricing based on the final price in an intersite set-up? We want the profit to go to the supplying site, and a fixed % to the selling site.Example:Site A sells to final custumer for €100. Site A can keep 25%. Intersite flow kicks in, in this case we want the prices on the PO and CO for the intersite be at €75 (as 25% is for the selling site)Next week, site A sells the same sales part to another customer, but this time for €150. Again, 25% is for the selling site. So now we want that in the intersite PO and CO, the prices are 112.5€ (75%) Is this possible to automate the proces in IFS?

I have a user that managed to create a replenishment order to/from the same warehouse. The order was saved, but when we try to open it we get the error message:The order should [sic] not be retrieved at this time becasue the process of replenishment list generation is not complete.You [sic] can navigate to other modules, or wait for the process to finishWe just need to be able to delete this order

Hi, For a customer who is in UPD 8, they are unable to search with 'Source Ref' field in Deposition shop order window. Has this been solved?

How to find out what is the Logical Unit of users table?  I am trying to create an event to send an email every time the user is changed.When accessing the user and opened the “System Info” it come out blank. Is there a way to create this custom event on IFS? Or is it needed to be done into the database? Thank you in advance.