Solved

13017 Topics

OrangeCloudSidekick (Customer)

IFS10-UPD9I am getting following error when click on ‘Create Mixed Payment’ after loading file without error in one of our test environment, while the file is working fine in another environment. I have compared File template, CUP_USCUSLB, looks same. any pointers will be helpful on troubleshooting this.thanks

4538

3 years ago

bskallerudHero (Customer)

asked in Alliance

Mobile Edge "loops" when SA tries to register driving distance - v15

When a SA tries to register driving distance, he gets the following error on his mobile. Clicking yes does not help. I also find multiple error records on the server (one for each time he clicks yes):

564

3 years ago

Charith EpitawattaUltimate Hero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Is there a Way to Automate an Output Channel?

Created on behalf of a customer.I am looking to find out if there is a way to trigger the output to CSV for:Application Base Setup > General Data > CoordinatorsI can from the context menu, select Output > output to CSV, but I want to output it or “save as” to a location in an automated fashion.can you advise if there is a way to do this? Or is there a way I can trigger the SQL report that generates this? If so, can you provide the SQL code for this report? Can I create a connection from PowerShell or other scripting language, so the output can be used in another process?

5885

3 years ago

Zuha SamsudeenHero (Partner)

asked in HCM (Human Capital Management, Payroll)

Time card interval for absence not generating after running the scheduled task

Hi,I have the wage code for a sick leave with option ‘Transfer day by day’. And Increment handling with ‘Increments for absence’. The wage code is set up for merge method - With Previous and Next.I added a out absence clocking for last week in Time card- day window and allowed the scheduled task ‘Generate Timrep Intervals and Hours’ to run. Once the job is run and completed. It is in status Ready but there is no any intervals generated in Time card- day window. Is there any specific set up which should trigger to create absence intervals in Time card - day window?

2062

3 years ago

MZempSidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Shop order WIP on cancelled orders

Hi,We have some cancelled shop orders with outstanding WIP value.In our opinion WIP value should be cleared when a shop order is cancelled.How do we have to deal with it?We are using IFS APPS10 UPD8. Thanks and best regards,Madeleine

1902

3 years ago

TheoBHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Document attached to the supplier

Hello everyone, under APPS10, I wanted to attach a document to a supplier on EE : When I connect to AURENA, no document is displayed:Is it a bug or do I have to manually add lines in the object connections and object connection transformations?Thanks in advance!

1126

3 years ago

XitThejaGSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Shop Order

Dear Experts, When I was creating the shop order, the below error message stated that Work Center 3 does not contain adequate resources. Could you please help on this matter?

1934

3 years ago

DamodaranDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

How can we change the duration of task from minutes to Days

Is it possible to change the Duration of task from minute to daysi found the app param “ENABLE_TASK_DURATION_IN_DAYS” I tried using this. but it still remains same as minutes

882

3 years ago

ChrisDanielDo Gooder

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Intracom Sales not present on Intrastat Report

Hi, We have apps9.I’m sure we only miss a parameter but sales are not extracted on intrastat report.I already verify our adress on the company and our customers are not intrastat exempt… Can you tell me others requirements which could be missing? Thanks a lot!! Chris

20512

3 years ago

IniEdmundWHero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Material on - Master-scheduling - Sales Demo

Would appreciate if you would share any material to master-scheduling which could be used for a pre-sales demo.

2973

3 years ago

AccFernaMSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Which fields in the FSM maps with the Activity Region(s) in PSO?

Hi,I understood that in PSO the resources and activities can have one or more regions (to be used in different optimization parameters, like creating hard boundaries with within region multiplier, or the out of region multiplier, etc.). But it is not clear to me exactly which fields in FSM (when the tasks are create in FSM first) are mapped with these two objects in PSO (Resource & Activity), regarding the Regions. Also I will like to understand if the activity multi-regions in PSO is supported by IFS FSM, or only one region per task can be set and sync to the PSO activity. Thanks, Regards,Fernando

1322

3 years ago

JohannesKnustHero (Partner)

asked in Document Management (DocMan)

Document Management Basic Data : Repository - Document Class '*'

Hi all, The configuration of DMS repositories has clear restrictions in IFS Cloud. When configuring DMS repositories, it is no longer possible to set up a repository that points to all document classes * (asterisk). IFS has completely prevented the * from being used here in the standard functionality (methods). The direct application of the Create___ and Modify___ methods also reports back that an * is not allowed. Does IFS has another workaround to make it possible again? Best,Johannes

1963

3 years ago

ZTC ZTC JGOTAHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Access to the External Voucher Assistant-IFS9

Hello IFS community,I hope you are doing well. How could I grant access to the External Voucher Assistant? Thanks,JL

781

3 years ago

klorimerSidekick (Customer)

asked in Supply Chain

We do not wish to use Sales Part Cross reference functionality .

Is there a basic data setup that makes the system use Sales Part Cross Reference. We have recently upgraded to VS10 and did not have to use this in VS8. How do we stop this error occurring - ORA-20110: ExternalCustOrderLine.CUSTOMERPARTNOERROR: Customer's part number ****** does not exist in sales part cross reference.

2596

3 years ago

20elbailer20Do Gooder (Customer)

asked in Assets (Asset Management)

Measurements on Serial Objects

Hello, I want to set up some Serial Objects in our Equipment Hierarchy which may be operated, removed, repaired, and re-installed under different Functional Objects. A simple example is a Diesel Particulate filter, which we remove from the machine for cleaning every 1000 hours, place in the warehouse, then re-install on another machine at some later time. The DP filter is scrapped once it has reached 12,500 hours, so it is important we are able to track the operating hours no matter where the filter has been installed.Is there a way that the Serial Object can accumulate the engine hours recorded on the parent Functional Object for the duration which it is installed on this Object? I have not been able to find a way to do this without a great amount of tedium. Hopefully this makes sense, and any help is appreciated! Thanks

2261

3 years ago

CLAUDIAJISidekick (Customer)

asked in Finance (Financials)

Currency revaluation error

HI, Could some please help with below error when run currency reval? thanks,Claudia

5557

3 years ago

kurbanikDo Gooder (Customer)

asked in Finance (Financials)

Aurena Matching PO receipt line Manual supplier invoice

I’m using Apps 10 with Aurena. How do I select the PO receipt to match.I created the POReceived the POcreate New manual supplier invoiceEnter the header information with PO number Click nextSelect Copy unmatched PO receiptsI can see the receipt lines.This is where I’m stuck, there doesn’t appear to be a way to match the PO receipt line. (In IEE there is a check box)What am I doing wrong? Can anyone help?

3986

3 years ago

Ghita RaisSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Aurena - Select all lines, even the not visible ones

Hi, I’d like to select all the lines but when I click on the button below, it only selects the default displayed lines (24). There are many other lines that I’d like to select in order to copy and paste somewhere else. I have like hundrers of lines so I would prefer to avoid pressing in select more line in the bottom of the screen until reaching my number as it can take many many clicks to get tot the end thanks for the helpghita

1923

3 years ago

InesSidekick (Partner)

asked in Finance (Financials)

company creation: language

Hi, Is it mandadoty, to have the base language “english”? because when I create a company I can untick “english”I think it is better to keep it. What do you think? Thanks

1541

3 years ago

Akila KariyawasamHero (Employee)

asked in Alliance

How to customize user password settings?

Hi, Is there any way to customize user password settings?

1583

3 years ago

TopDeepaWSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Can not create information source

Please help to fix following error appearing while create an information source from selected QIS.

1571

3 years ago

PDesrumauxSidekick (Customer)

asked in Alliance

Ho to set up a "current user" dashboard ?

We want to set up a dashboard in v15.3.3 to see which employee actually is in a Customer Support order.In what tables and in what fields do we have to look to see what ticket the user currently has opened in this dashboard ?We want that dashboard to replace the current customization we have in v10 were we see the “current User” in the UI

1433

3 years ago

BrianBloorDo Gooder (Partner)

asked in Document Management (DocMan)

DOCMAN - Upload .png/.jpg file to IFS Cloud

Hi, I am currently working on a project to simulate a signature handling process relating to customer order deliveries. The customer signs for a delivery which marks the order on the IFS Cloud 21r1 platform as delivered but I cannot use the MediaLibraryAttachmentHandling.svc and its end point [PATCH] /MediaItemSet(ItemId={x}) According to Fiddlers traffic logs ( and when a file is inserted via aurena’s UI ).There is an extension of this endpoint ‘/MediaItemSet(ItemId={x})/MediaObject HTTP/1.1’ with RAW data being passed as binary format of a .png image. There is no JSON body being attached as per the IFS API documentation. I am stuck at a point where I cannot understand how I can pass binary data in POSTMAN to this same endpoint. The API documentation isn’t providing any example other helpful instructions as to where the binary gets inserted so it can be passed to IFS’s database. When I copy the application/octet-stream used from the fiddler data, IFS returns a not supported error mess

98713

3 years ago

ADDEVOLSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Cannot insert null into QMAN_MANDATORY_PART_TAB"."SIMPLIFIED_REV_HANDLING

Hello @Peter Lundgren and others!I am working with a customer who went live with IFSAPP10 UPD7 (IEE only) in 2020 and we have now merged UPD14 to their environments and are performing tests in BnT. When I create a new Inventory Part I got the ORA error ORA-01400: cannot insert NULL into ("IFSAPP"."QMAN_MANDATORY_PART_TAB"."SIMPLIFIED_REV_HANDLING"). I had to add the relevant site to the Quality Basic Data Site, then it works. This was not a problem in UPD7. I notice that when I create a new site the system automatically creates a record in this page but the customer doesn’t have any records here in their TEST and PROD environement so something must have happened between UPD7 and UPD14. It’s of course a work around to add this info in the Quality Basic Data Site but before asking the customer to do so it would be good to know why it is needed. They don’t use QUAMAN although they have it installed. We have found bug id 160770 that seems relevant in this discussion. Anyone have an idea on

4863

3 years ago

Ibrahim NaazirHero (Employee)

asked in Service (Touch Apps, MWO, MRO)

Connecting media and documents from Objects to Work Tasks - MWO Aurena

Hello All,A customer in IFS Cloud 21R2 has an object connection transformation that connects the media and documents from equipment objects to the work task level as below: They have setup this correctly as when they create a work order and add an object, if we go to the task, we can see the images and documents of the object in Aurena. This means the object connection transformation works fine.However in the mobile, in My Work they do not see these attachments. This should be because in the mobile application we are dealing with JtExecutionInstance not JtTask.I understand that this was a limitation in Apps 10. Is it still the same for IFS Cloud? Are there any workarounds for this?Should we create object connection transformation for JtExecutionInstance as well?Thanks and Best Regards,Ibrahim

3351

3 years ago

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