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Is it possible to assign multiple resources to a shop order operation?Example: A Shop order operation is routed to Work Center “X”.Work Center X is made up of machine resources X01, X02, X03, X04.  A small order will run on X01 only while a large order will utilize all 4 machines. Can X01,X02,X03, and X04 all be assigned to one shop order operation?An attempt was made to manage it with multiple work centers where X1 represents 1 machine, and X4 represents all 4 machines, but this skews capacity views when a resource is assigned to multiple work centers.

HelloWe are using Apps 10, UPD13.  Does anyone know if this is a general application limitation?  The Main Representative Name field in Customer Contact, Business Activity and Business Opportunity that will match on last name or ID as well as first name?   In our current version, it only matches and displays results for first name. The field shown below will only begin to find matches on first name. In the example below, Helm is a Main Rep’s last name but nothing shows to be selected.   Thank you,Joann

How do you convert Custom LU Form Type to Aurena? I created a new Projection and created a new Page for the Projection but I can’t figure out how to setup the page like a Form? I don’t want a list I want a Form like we have in IEE, is it possible?  

Dear All,One of my senior advisors created a user in IEE. But some (purchase order and customer order webpages) aurena web pages cannot be found using that new user account. Then I duplicated ifsapp user account (this is a demo env) and tryied to do the samething, but I still can't find those web pages using the duplicate account. granted the same permission sets, but I still can not figure out what is the reason for this. Looking forward to your support!Thank you and Best regardsSakun Edirisinghe(Trainee systems engineer)

Hi, Does anyone know what the department field is used for on a PR? Can it be used to allocate or assign a PR to a relevant person or department? 

Is there a Dark Theme for Astea Alliance V15 Browser?

Question from customer: Currently in service order Astea is rounding costs for every activity and summing rounded costs. For example, two technicians went to repair for 1:25 hour each. 1:25h is 1,41666666666 but Astea is counting 1:25 as 1,42.Calculation from financial tab Astea: 1,42 * 65 + 1,42 * 65 = 184,60 zl.It should be with rounding cost only on final summary.1,4166666666666 * 65 + 1,41666666666 * 65 = 184, 1666667 = 184, 17184,17.

Hi,Using PSO 6.7.0.30.We are trying to extend the scheduling window in our Gantt view.This is marked in PSO as a vertical blue line, but we have not found any parameter to extend this window. Where is the possibility to configure this?

Hi All, Is there an option in IFS Cloud (currently working with 21R2) to have a Service report As a Service technician in the Technician Portals (in Aurena). I know there is an option in IFS MWO, so hopefully we can have something similar in the technician portal.Thanks, Robert

Hello comunity,  for project with no capitalization, is it posible to close the project in a different date than system date?my client, requiere the projecto to present completention date for 2021-12-31, but system only alound to complete with system date.  Please, indicate me any advice. Thanks to all.

In IEE, When using “set property” type to set the layout, by default user will get the assigned layout and this will be not editable.But in Aurena, the layout can be still changed by the user.Is there any other settings to be changed to disable the layout selection?Any help would be appreciated.Thanks!

Hi community,we wanted to enter cost and a sales line for fuel, that we needed.As we forgot to enter a comment we reentered the line with the comment “Fuel”.I did not expect any issues deleting the “wrong” line, but I cannot see an option to do so.Who can help?Thank you for your feedback!Regards Martina

Community, Does anyone could tell me the difference between the option ‘Yes” and “Allowed”? please see the parameter in distribution and manufacturing screenshot attached. Thank you. 

Hi,I want to create a custom event related to a custom field. So whenever this custom field is modified, it will send me an email.In this email i need data contained in the main table attached to this custom field (ex: PERS_TAB), so I want to create an Attribute to get the PERSON_ID.In the table PERS_CFT, i see only 2 columns: ROWKEY and MYCUSTOMFIELD. All the get method in PERS_API requires the person_ID … and apparetnly I cannot use a SELECT statement for the attibute, so how can I get my employee name and ID when my custom field is modified?Thanks!

Hi all,I refer to Aurena Custom Action | IFS Community but this topic has been closed.Created the projection:But in ExecuteAction the projection wont appear:  Anything I missed?Any experience from your side? @paguin @EntNadeeL  Thank you!/Mattis  

Is there any documentation how to setup IFS Cloud - Flight Line Maintenance? I have been trying to sandbox out the Functionality so I know how it all works and what it can and can’t do. The content in IFS Academy just provides and introduction of the functionality and little demo, but not much information on the basic data setup.What I am looking at is the level of dependencies it has on other IFS Modules and Products.The big questions I am looking at are;Is it pretty standalone or do I need Maintenix and/or ATCM to make it work.What levels of AV Structure needs to captured, and can you build ad-hoc structures on the fly as opposed needing the data prepositioned as you do with Maintenix. I am also looking at Part Request and want to understand where parts are Issued from? Could this be Warehouse (Distribution) or does in need to Maintenix Inventory?

Dear Experts, Appreciate it if any one of you guide me the steps that I need to follow capitalize a project.i.e. Creation of project and transfer to a object soon  after completion of the project for a particular  fixed asset. Thank you.

HiWe need to include some messages on the payslips for all employees and I’m looking to achieve this using standard functionality if possible.From what I can see the standard UK payslip (PayslipUk2.rdl) includes 2 message fields, COMP_MESSAGE and  EMP_MESSAGE.I believe EMP_MESSAGE is populated using the M001 parameter in Emp Data Const on the Payroll Information screen but I’m struggling to find out how the COMP_MESSAGE value is populated.Does anybody use this functionality or happen to know how it works?ThanksAnthony

We have created a document class for SOPs. We would love to be able to connect those SOPs relating to topics specific to the purchase order management to the Purchase Order window, regardless of which record is pulled up. If someone was making a new Purchase Order and it was blank or viewing an existing one we would like them to be able to access the same generic SOP document from the attachments. 

hi,[AURENA] I’m trying to put a dropdown list in the General Info on the Business Opportunity page. The problem is the dropdown info is from Project Definition (different datasource). Anyone knows how? Is there any training material? Thanks in advance,

Hi Experts,I would like to know whether the following scenario is possible via a client script, We send an outbound integration on a particular entity with the user who created as a part of the body (ex: request_id, created_by)  At a later point another request comes in as an inbound integration (not a response to the previous one, this is a separate request) with some additional info alongwith the initially sent fields (ex: request_id, created_by). We update the additional fields on the particular entity. At this point, if the user is on the same screen on the webclient, is it possible for the user to be notified that the entity has gotten updated by the integration? I tried with an alert BR, but since these are separate processes the alert isn’t shown. I am thinking of a client script solution where we could introduce a poll on an interval to check for a change in data and show an alert based on a change. I couldn’t find a client script function which could do this kind of polling. I

We are using posting proposal with intersite set up. We used collective invoicing so each customer invoice - or shipment, contains multiple purchase orders.  Each shipment can contain the same purchase orders. The problem we are having is when we run the auto matching function, the system is matching all receipts for the purchase order, not looking at the receipt reference on the PO receipt line.The supplier is set for PO matching at the PO Header Level, and Validation is PO Reference and Receipt Reference.This is the set up for supplier, and below a screen shot of the posting proposal. I need the invoice to be matched both on PO and Receipt reference.  We are using APPS 10 update 13.  

All, We are currently on APPS10 UPD8 upgrading to UPD11.  Where can we find the updates for Demand Planner?   Thanks

Hi, User is trying to do a load into demand planner and is getting the following error‘ORA28000 the account is locked’There account is not locked, however.  

we are unable to release customer ordersystem raised this error message “code part project must have a value for customer order XYZ”