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Hi,I’m looking to send items away for refurbishment to then bring back into inventory but I’m unsure how to set this up correctly. The process I have to follow is missing something with this step and I’m unsure how to correct it. How do I do this step below as it doesn’t seem to give me this option or I don’t have the correct access to do so?  The above step completes this transaction below  which I’ve been unable to replicate  

Hello community, As far as I understand when a Work Order is Tansferred to mobile, the resource can no longer be reallocated (see below)However the whole point of PSO is to dynamically reallocate the resources to optimize them.Therefore, how do they interact ? If a work order has been Transferred to mobile can PSO still reallocate it and Transfer to mobile to another resource? Thank you,

Hi All.Is there an option for app device approval MWO Aurena Native (MaintEngApp).I’m using IFSAPPS 10 UP14.I know that there is this option for the old mWorkOrder in TAS.I need to restrict the login for devices. Just allow with an approval.Tks alot for help! 

I was reading through Tip: Collecting Application Server diagnostic information | IFS Community earlier.What would be the option for a APPS10 CLOUD customer to obtain these kinds of stats?We’re currently 8h/day operation after pandemic planning to gradually return to 24/7 coverage. These stats will help in monitoring the health of the landscape ..  With the cloud service, the customer does not have access to the servers themselves (RDP or otherwise) they being managed by IFS cloud ops. Would anyone know?Many thanks.paul.

Hello, I am attempting to setup volume storage on Inventory Locations and define qty per volume on Inventory Parts, I have configured two bins with 20 and 25 bin values. My assumption is that the total storage between the two bins would be 45. However, it appears to only be 25 max. With both locations empty, if I attempt to move 20 units (I've setup the part for 1 pc = 1 volume), the system states that I can only put 5 units into F2.I’ve verified this by moving a total of 25 units into the locations. I believe I’m not understanding the setup of this functionality in IFS, and the help does not seem to clarify how exactly this should work. Any guidance on the proper setup would be greatly appreciated. 

Hi All,when I want to convert several purchase Requisition LInes to Request:  and want to create ONE NEW Request for this three Lines  I get the Information from the system, that one Request is created No. 116   but when I then look at the Lines, three requests were created instead of one request as desired This was different in APP10, where only one request was created for all selected lines.  Is this a Cloud 21R1 BUG? Thank you for your help Best regards Mairna

I am trying to generate spend analysis data in my environment, but I keep getting an error saying that I don’t have the required access to the companies. On the Spend Analysis settings I have only set up 1 company to which I do have access. The category assortment on the spend analysis settings also only has the same company, and there are no transactions for parts on belonging to this assortment.Are there any other reasons why I would be getting this error, and how do I resolve this?This is on IFS Cloud 22R1.

Hello everyone, I created a custom entity on IFS Cloud  which contains a persistant attribute called “Description”.The customer wants this attribute to contain translatable data but I am not sure how to enable this.Can anyone provide some help with this ? Thank you in advance. Regards,Trishen

We would like to implement Customer Repayment, but the credits are in one company and the payments have to be made out of a different company.Does anybody else have the same situation?  We are using IFSAPP9 and I couldn’t find anything on Multi-Company Customer Repayments.  Thanks, Cora 

We are using IFS 7.5 and we are closing a shop order. Very simple shop order, issues only from received PO’s sitting in project inventory, no material burden, no labor, no standard plan parts. Assume the value of the purchases is 100, the cost of the bacflushed items is 100, but when the shop order is received and closes the OOREC transaction shows a cost of 110. The system then creates a negative & positive entry (SOMTRLV- & SODIFF+)  to bring the cost back to 100 so in the end it self corrects. My question is where does the system get the cost of 110 from ? We had no unissuing, or unreceiving, or cost revaluations, and the costs of the components were the same when we received and closed the shop order as they were when we issued the component parts. To my knowledge we hadn’t fiddled around with the quantities of the components in the shop order. The system is finding an additional cost of 10 from somewhere, but I have no idea where.  What costs does the shop order close cons

in our company we are using IFS9, there is a big issues in the integration between inventory part, accounting and manufacturing system.does system have a report to display the missed information in each master data ? examplepart X doesn’t have accounting group which used in M1 and M53. 

Any idea what might have gone wrong here ? Appreciate your prompt responseThanks Much 

Hi,Testing in V15.4I created a new Field Quotation or a new Service Order and am not able to select any Time and Material contracts, even though they are set up for the right nodes and are active and within date.Is there a setting somewhere in V15 to allow T&M’s to be selected?I can only see active normal contracts but cannot see any T&M’s at all.  In V14.5 when I select the Contract number field it always shows me all contracts and T&M’s.ThanksChris

Hello,We are working on data migrations of a 21R2 customer using the smart data manager. We have first started working with CUSTOMER_INFO and CUSTOMER_INFO_OUR_ID which has a parent-child relationship, both objects are in scope and target definition tables are also created.Our next step is to add the data in to the input container in "Mapping Legacy Tables To Migration Object” window. When we click on "Mapping Detail [Options]” > “Add into Input Container” we get the below error.   We investigated and found out the issue is triggered by the primary key/s of CUSTOMER_INFO_OUR_ID. Default values are empty. Please let us know what we are doing wrong here? 

we need to add list of vendors to expense sheet page ticket tab;what shall i do ? 

Hi Community,on our customer environment (IFSPP10, Aurena) when the user orders report (this problem concerns all reports) dialog page Report Format & Output doesn't contain the left vertical bar (see attachment).Do you know if there is a patch which adds this bar?Best regards,Adam

I am trying to create a new page in IFS 10 Update 1 which has both a header and lines (like Customer Order).  I created two Custom LU’s, and a Custom Page for each LU.  When I try to create a new tab on the custom header page following the help (RMB on page->Custom Objects->Tabs->Create New) that option is not there on my custom page, however it is there when I try the same on Customer Order.  In trying to create the tab from Custom Tabs I am able to select the custom page as the Attached Tab, but I do not see the appropriate selection for Container Name.   I am sure I am missing something.  Any help is appreciated...

Hi,I made a custum event and action.But nothing happens.First I want to check if my event is triggered.Were can I find evidence that the event is triggered ?Mfg,Dietmar

Hello, I have not found much detail on this functionality, but I am hoping there is a way to accomplish this. In many instances, we may have a single PO with multiple receipts against it. In the event we need to perform a return of defective material to the Supplier, it appears only 1 MRB case can be created against 1 receipt. If the total returned qty is spread across multiple Receipts, can they be combined into one Receipt that the MRB case can be opened against? Receipt 1 - 50 pcsReceipt 2 - 25 pcsTotal qty needed to be returned to Supplier - 75. Ideally, 1 MRB case is opened for the total qty, and is attached to both Receipts. The only work around I have found is to move the material to an MRB Inventory Location and open an MRB case against that amount. This unfortunately disconnects the process and you are logically managing the inspection/disposition of the materials. Any guidance would be greatly appreciated. 

Hi,if we want to enable history logs for changes related to, for example, Routing Rules, System Settings,  or Users, User Groups and Permission Sets, how do we identify the right table in the tree view in Setup History Log view? IFSAPP10

Dear Community,I am trying to create a Crystal Report layout. I have made some normal Crystal Quickreports before and everything worked fine. But when I try to create a report layout, I get an error message. I have made the language subfolders in our CR folder, put the rpt file there. I created the new row in the ReportDefinitions screen, finally the layout shows up when I try to print it, but when I click the preview button, I get an error.Report Definitions Crystal Reports: Web.Config CrystalReport folder Error Message in IFSIn the CWS logs there is a base64Decode error, but the ParamterValues is not encoded, why does CWS want to decode it? Information from XML : DBUser-IFSSYS DBPassword-******* PrintUser-IFSPRINT PrintPassword-******* DBServerName-MC9TEST1 AppOwner-IFSAPP IALOwner-IFSINFO2022. 05. 31. 11:17:17[IFSCRWebSetup_MC9TEST1]-[GetSavedPDFReport] Exporting the report in PDF format.2022. 05. 31. 11:17:17[IFSCRWebSetup_MC9TEST1]-[GetSavedPDFReport] File Name : teljesites_igazol

Hi, Community I’ve created a custom checkbox, set the enumeration and sycronized it. I’ve added it where its intended to be but I cannot check it. Somehow it is set as a ready only field and I can’t make it different. On Presentation Object I’ve found out that the custom field is set as Read Only by a checkbox that cannot be unchecked. I want to place this checkbox custom field on the Return Material Authorization Lines window, and I thought I could remove the Read Only attribution through the Object Properties dialog box, but for some reason this option is unnavailable.Can someone help me to make it not read only?Thank you!!

We’ve updated a serialised item with a BOM of non-serilized components.How can we update the same item already in installed base for all sites ?in v10 we reloaded the items with same serial number and site ID and the BOM was loaded. In v15.3 that does not seem to work using import installed items from the module installed items

Hi Experts, Since the FSM6 Update18 has been released on 27th of May 2022, and it has already been over 6 months after Windows11's release, is Windows11 the supported platform for FSM6 Update18?Appreciate your input. Best Regards

I have found a possible solution to a sorely missed component in Aurena compared to IEE - the number of rows retrieved on a tab within a page.  The problem is, it has only been found in one environment at one partner organization - and so far, no one there knows how it has been added or enabled.See my screenshot below: Notice in both of the highlighted boxes, there is a number of rows to fetch selector that allows selecting a limited number of additional rows beyond the standard 24 only.  The max value is 960.  This is a 21R2 environment, which is the same verstion that we have (21R2 SU7), but we have not figured out how to enable this (if it exists as standard) or add it (if it was created as custom).Questions to the community:Has anyone else found this selector in one of their IFS Cloud environments?If so, what version and update is it in?What is the name of the selector so it can be found and enabled?If it is custom, how can it be recreated or what is the attribute underneath that i