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Set up help needed - Employee linked to a resource

  • March 5, 2026
  • 1 reply
  • 28 views

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All,

When I set up the employees to the resource Customer Support Tooling Work (Person Group) I had no issues with seeing these employees to be seen in the Maintenance Organizations, however when I have set up a new resource of Maintenance (Person Group) I can not see these employees in the Maintenance Organizations.

I have noticed that when I look at the employee on the person resource the Maintenance/Service tab where you add the company once expanded the Employemnt is blank for the new set up, what have I missed? I can’t see any difference in set up and I am not aware that we have applied a SU since the first was set up.

Original set up 
New Set Up

 

Best answer by sholmes

Sorted - the employee had not been set on the person resource, finally saw what I had missed.

1 reply

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  • Author
  • Hero (Customer)
  • Answer
  • March 5, 2026

Sorted - the employee had not been set on the person resource, finally saw what I had missed.