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Importing & Exporting from IFS Apps 10

  • February 2, 2026
  • 3 replies
  • 137 views

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  • Do Gooder (Customer)

We’ve identified an issue this morning affecting import/export actions in IFS, such as downloading document attachments from purchase orders. When users attempt to save a file to their local machine, the IFS client crashes and closes. We’ve tested this across multiple user devices, and the behaviour is consistent.

Everything was functioning normally before the weekend, but as of this morning the feature is failing entirely in both our production and development environments.

As an additional check, I tested the same actions directly on the server/VM hosting our middleware instance, and import/export works correctly there. This makes me suspect the issue may be related to something on the local Windows machines, possibly a recent update.

Our application is accessed through an App Gateway, but this has been in place for some time without any issues, so it seems unlikely to be the cause.

Has anyone else seen this?

Best answer by TmRyk

We’ve now found the problem. This was caused by an InTune policy amendment that blocked Controlled Folder Access to local machines for onedrive. 

3 replies

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  • Author
  • Do Gooder (Customer)
  • Answer
  • February 2, 2026

We’ve now found the problem. This was caused by an InTune policy amendment that blocked Controlled Folder Access to local machines for onedrive. 


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  • Sidekick (Customer)
  • February 2, 2026

@TmRyk We have the same issue. Can you please describe what you did to fix it after.


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  • Sidekick (Customer)
  • February 9, 2026

Our Solution

  • Go to C:\Users\<Username>\AppData\Local\Apps

  • Delete the 2.0 folder