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Question

Recurring Service Program Default State of Scope and Request

  • December 11, 2025
  • 0 replies
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Hi, 

 

Unlike PM Actions in FSM when a Request is generated from an Recurring Service Program it is created into Status Released automatically.

Below I’ve created 4 scopes from an Recurring Service Program (Object Based). As you can see these Requests and Scopes have automatically been Released.

 

I do not want this to be the case I’d like to keep them in “New” status for them to be reviewed by a Scheduler (just like PM Actions). Is it possible to configure this behaviour (within the application) without a customisation?