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Hi, I want to hide the Corrective and Preventive Actions section only for some users. I could not find any permission set that can be used to hide this.  

Hi All, I tried to use an IFS API call which returns a struct but the return structure is not added to the debug values list. Is this not supported for workflows or is there any other way to call an IFS API call with a struct?My example API callWorkTaskHandling.GetPartSerialInfo(PartNo)  Debug value list.Notice that previous steps which return string are added in the debug values but not the struct GetPartSerialInfo struct response format  

Hello, I would like to know among this Maintenix community users, the ones who work with PP&C. I would like to figure if you face same issues or not. The purpose will be to share some workarounds. Many thanks for your replies. Kind regards Djamila

In 25R1 environment ,I was uploading the following file with credit values through OCR -capture  supplier invoice data ,nevertheless the negative values were not been fetched and they were fetched as positive.Any one experienced this kind of situation?ThanksUdanee

Hi,window “Standard Operation”, Register “Standard Operation Work Guidelines” field “Guideline Text”.In this field it is not possible to open the Detail text as for example in the “Routing Operation Work Guidelines”.Example:If I need to do a change it is really hard to find the correct postion or if I need a paragraph it is not possible to create it. For example on window “Routing Operation Work Guidelines” it is much easier to do that.Is there a setup for that to have the same solution as in window “Routing Operation Work Guidelines”?BRMilanko

It is described in the docs to some extent how raise the log level to DEBUG from the default INFO here:https://docs.ifs.com/techdocs/foundation1/050_development/022_user_interface/030_aurena_dev/140_resources/100_ODP/400_logging/ I tried that, but it still does not log the actual contents of the request and response. How can that be done?

Hi,We have fixed Time, Fixed resource tasks and then its assigned to the engineer. Next after few second its noted the job is uncomitted.These engineers do not use Mobile and there is no Commit rule or any at the moment. Why PSO uncommit these manually allocated jobs?Is there a way atleast we ca get a reason for this behavior? First CommittedThen PSO uncommit it again.   ThanksKM

Hi Experts,My user is connected to PSO Workbench Administrator users but in PSO I cannot see some Admin functions. All Admin persmissions are granted from PSO end as well Some missing functions in PSO,I cannot see ADMIN Group under Parameter I cannot see “AdminApplicationsView” under persmisssion?    Any reason for these limitations? ThanksKM

Hi everybody,in IFS10 we have scheduled task to calculate purchase costs (latest purchase cost).   How to set it up in IFS Cloud?I tried to set it up, but I don’t know the syntax for ATTRIB_ parameter in IFSCloud. When I copy the argument from background job (when you run it manually), it doesn’t work. I am aware of other ticket saying it is not possible even in APPS10, but it definitely works, so I just want to double check. Thansk a lot.Jan

​We have created thousands of request with given PlannedStart and PlannedFinish.Via API-Call we want to clear these both fields and set the other fieldsjson = $"{{\n";                                                                     json += $" \"PlannedStart\" : \"\" , ";json += $" \"PlannedFinish\" : \"\" , ";json += $" \"EarliestStart\" : \"{EarliestStart}\" , ";json += $" \"LatestStart\" : \"{LatestStart}\" , ";json += $" \"LatestFinish\" : \"{LatestFinish}\" , ";json += $" \"Duration\" : {Duration} , ";json += $" \"Objsite\" : \"{Objsite}\" ";json += $"\n}}";endpoint = $"main/ifsapplications/projection/v1/WorkTaskServiceHandling.svc/JtTaskSet(TaskSeq={TaskSeq})";response = await Rest.PATCH(endpoint!, json, "", eTagTask); The response throws an error, because PlannedStart and PlannedFinish are not set.Example:In the above example: Set earliestStart to 11:00, LatestStart to 15:00, LatestFinish to 17:00 on the same day. The goal behind is: make the requests (tasks) more flexible by

Hello Community,I have created some qualifications with an Expiring Qualification reminder template.I can see the expiring qualifications, but the system doesn’t send any notifications.Are you aware of an extra setup? Maybe an event?Thank you!  

Hi!I user IFS 8.  I want to know where the data from of fuction Sales\Invoicing\Customer Invoice Lines. I click “System Info”. Get information as follow picture. What does it mean of “tbwOverviewCustomerInvoiceItem”? It means a table or a view? What’s the table or view name? CustomerInvoiceItem? Customer_Invoice_Item? I can’t find both of these 2 from Oracle database.  From the followed picture I know I can get data from view CUSTOMER_ORDER_INV_JOIN. But I still want to know what does it means of above picture.  

Hello.We got reported an issue on splitting a shop order operation, the error message is :Field [ENG_CHG_LEVEL] in Shop order may not be modifiedWe are not trying to change the revision, we don’t know what to do to fix the issue.Do you have any idea? It’s a manufacturing type shop orderThanks.IFS APPS 10 UPD 5

Hello,  if I try to create an IAL-Object or a QuickReport with a link to another db I get:"code":2019,"message":"ORA-02019: connection description for remote database not found" Is that not possible? Best Regards, Erik

Hello, if the purchase order is milestoned stage payment and invoice is also done but why we cannot see invoiced quantity and invoiced price in Purchase order lines screen

We have started testing MSO and many questions are coming up. One of the questions is whether MSO supports the scheduling of parallel operations. From the initial results, it seems that it does not. Is there a parameter that needs to be set somewhere to enable this? The testing was done in the 25R1 environment. 

We are on IFS Cloud 25.1.2.  Microsoft just forced updated Office to 2507 (19029.20136) which broke our IFS Excel add-ins.  Users that stayed on 2506 are still OK.Issue is, when you click login, the add-in panel briefly flashes and does not bring up the login window for IFS cloud.Anyone else have this issue? 

To plan and schedule work tasks from a work order on Dispatch Console, I’m trying to get the scheduling dataset up and running. However, I’ve been unable to connect the Maintenance Organization Site to the Scheduling Dataset.Individually, I can see the options in the dropdown for both, but when I select a value for either the Maintenance Organization Site or the Scheduling Dataset, the other option disappears.Could I be missing a data setup that enables the connection between the Maintenance Organization Site and the Scheduling Dataset?   Thank you

We go live in a week or so.  Is there a way in service to define the starting ID for Service Requests and Request Work Tasks.  Right now the sequencing starts at one.  With the way oracle sorts IDs, this will become a problem when there are million plus IDs… i.e. the sort sequence will look like this: 1, 10, 100, 1000, 10000 then 2, 20, 200, 2000 20000 etc.  If there were a way to define the start value, we would like to know about.  I suspect it is not possible.   

in 25R2, While enabling Calendar for Object/Location in Recurring Service Program, checking for Calendar in Service Object, where can i add the Calendar in Service Object/Location

Hello all, When a Shop Floor Employee logs in, the user is automatically identified and logged in as that employee. Is there an option to log in as the employee’s default team instead of the individual employee in the Shop Floor Workbench?  Kind regards, Willem 

Hi, in earlier releases I was able to send an XML message to ‘int/soapgateway’. Via routing rules I could route this XML message to a PL/SQL function. Now I tried it again in 25R1 release and I always receive an errorCannot Create JSON Object: A JSONObject text must begin with '{' at 1 [character 2 line 1] Can it be that XML messages are no longer supported by soapgateway?

Hi All - please can someone help me with my self service\my personal information in Cloud 23R2.I have a dummy user/person/employee called director.This user has valid personal data (private contact information in this example - but there is also work contact info, related persons and documents) They also have a valid assignment with an access role assignedaccess role is configured as belowaccess roleThe company property fields include a valid YES record for the “SELFACCESS - Allow Access to Myself” property When logged on as this user, it is possible to create an absence request, my employment information screen, and my calendar works ok too. BUT - it is not possible to view the data in my personal information screen (nor the my personal information change screen)Please can someone help me to identify what is going wrong here?Edit - if I grant the director user HR Application Manager Access, the my personal information screen populates as expected.Many thanks in advanceDave 

In IFS Cloud 25R2, we are working with Service Requests and Request Work Tasks and have encountered an issue related to the Coordinator field.Currently, the system appears to require a Default Coordinator defined at the user level. If this is not set, we receive an error when generating the Invoice Preview.Our questions are: Where is the Coordinator officially defined and maintained for Service Requests / Request Work Tasks What is the recommended approach if we need to process a Service Request using a different Coordinator than the user’s default if we cannot specify a different other than the default? Any guidance or clarification on standard behavior vs recommended setup would be greatly appreciated.Thanks in advance!

 Hi Community,We are trying to enforce the use of Purchase Order Change Order at the Supplier/Site level.To achieve this, we have configured the Purchase Order Authorization Rule so that No Changes Are Allowed After Authorization.However, after a Purchase Order is authorized, its status moves to Released, and the system still allows us to Cancel the Purchase Order without any blocking message or re‑authorization requirement.Logically, with this configuration, the system should either prevent the cancellation or require re‑authorization.According to IFS.AI, cancellation should not be allowed with this setup, but in practice this restriction is not working. Has anyone faced this issue or knows if additional setup is required to enforce cancellation prevention or trigger re‑authorization?Thanks in advance!