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Hi,I have a problem with starting the Android application: IFS Aurena Scan IT 10.After entering url and system id, the login screen is displayed - I enter the user login and password, next click log in and I get an error message:Application ScanIT is not enabled in the system. Please contact your system administrator to resolve the issue.How to solve this problem?Previously I used IFS Apps 10 Scan it and it works, but I want to start IFS Aurena Scan IT 10 - it doesn't work.IFS Touch Apps server is configured as below: I’m not sure, but maybe I need to install the Aurena Scan IT app? Maybe the Scan IT application (dll file) does not support Aurena Scan IT. If so, where to download the dll file  Aurena Scan IT 10 for IFS Touch Apps Server?BR,

We are utilizing Shop Order split to create a new shop order to rework parts.  Does a prorated amount from the parent shop order move to the child shop order?  If not, does it make sense to receive the qty to be reworked from the Parent shop order and add the part to the BOM and issue the parts to the Child Shop order to bring in the cost?

I am attempting to upload a budget period using the external file assistant and a template that has been provided.  When clicking finish I get an error stating the load file “contains rows with state Unpack error” -  Error Received after clicking “Finish” Below is a screenshot of the file I am attempting to upload -    When I go and view the external file transaction for the failed load, I see that row 1 is the source of the unpack error.  Specifically, it states “Invalid value format or invalid Decimal Symbol in the Loaded File.” -  Screenshot showing row 1 with an Unpack error stating “Invalid value format or invalid Decimal Symbol in the Loaded File.” I am a bit confused why row 1 would be causing the error because there is an External File Template Control for this specific template that states Row 1 should be skipped if the first value it finds is “ACCOUNT” which is true for this excel file.  Below is a screenshot of that control and also the file template as a whole -  External F

Hi everyone,I’m looking for some clarification regarding how to properly manage the Report Archive in IFS Cloud, and I would appreciate insights from others who have worked with this area.Specifically, I’d like to understand: How much impact the Report Archive can have on overall database size and performance over time. Whether there are any recommended retention rules or legal requirements (for example, in the context of Poland/EU) regarding how long archived reports should be stored. How the expiration_date field works within the archive – what exactly it controls, how it is normally set, and whether it can be safely updated directly at the database level. Any best practices or lessons learned from managing report archiving in production environments. If anyone could share their experience, guidelines, or potential pitfalls to avoid, it would be extremely helpful.Thanks in advance!

While creating ‘Supplier Schedule’ this error occurred and there is no existing Agreement id How to make a new Agreement ID?

Hello Experts,I have a question on the IFS.ai Co-Pilots document search logic when search for answers in the documents uploaded to the customer’s own data lake.For an instance, say if we have an expired document revision (which is in Obsolete status) that is in the data lake (uploaded prior to the expiry) does Co-Pilot logic screens them out from its searches?E.g., “Rate Agreement 2024” doc revision is still in the system but has been expired since 2024 Dec. Moreover, a new “Rate Agreement 2025” revision has been created in the system from Jan 2025. If a user queries on a certain job category’s rate (e.g., what is the hourly rate for a electrician on a normal work day?) via the co-pilot does Co-pilot logic today omits the 2024 Rate agreement  doc revision from its search since it has been expired and resort only to 2025 agreement?If the answer is “no” do we know if this or something similar to this is on the roadmap for Copilot? Thanks and Regards,Sachitha D

Hi,Using MWO with IFS Cloud 22R1, I noticed that the “Actual Worked Hours” are calculated using “Assignment Finish” date and time.Is it the expected behavior ?It make more sense to me that it would be calculated with “Work Finish” date and time.Kind regards,Lénaïc

Hi, We are getting the following error when setting up a history log for a custom field table. Any help on this is appreciated. TIA  

Customer (Apps10 EE) wants to create a document revision without a file and in a field on the document revision enter a link to an external location where the file will reside. I recall doing this before custom fields were readily available, but I cannot recall where in the document revision the link was entered. Anybody have experience with this without using a custom field?

Hi all,Is there a way to export the complete list of parameters from PSO? I need to compare two different environments and identify the differences.

Hi everyone,I’m having an issue updating a column label in assyst Net.I’m trying to change the label for “Event Type” using the IFS key:monitor.event.eventTypeThe problem is that assyst is not picking up the new value for this specific label.What’s strange is that other nearby/adjacent columns change normally using their IFS keys and the new labels appear in the UI, but only “Event Type” refuses to update no matter what I set.Has anyone seen this before?Is “Event Type” controlled from another key/location (hard-coded, system label, different resource)?Any advice on where to check or how to force it to take the new label would be appreciated.  

All,How can I use the page designer to make the Demand Line No field here mandatory so user stop forgetting to fill it in? When I open page designer I cannot see a way to edit this at all, can’t see it in Assistants or Dialog or Pages - help very much appreciated. 

Is there a way to add an automatic document text to the customer order for a specific site?   

Hi All,Can anyone help me to identify where should I define the basic data to select the address refernce in the company.I want to maintain the address contact point person so I can display it in the PO as the contact person upon arrival.

Dear allIn IFS Cloud 24R2, for purchase requisition lines, select one supplier, there are 20 items (maybe 50-100 lines) to be released to convert purchase order, but among of them about 2-5 items will not to be released, use “not equal to” and “;”, but it does not work, the filter out items are still there.In IFS10, it worked. Can we have any other simple solution for end user? please help to check. ThanksSusan  

Hello, I'm working on something in IFS Cloud using Developer Studio and could use some advice on linking two custom entities.I've got entity1 with a field called field1, and I want to create entity2 with a field that lets users pick a value from entity1.field1 when they're making a new entity2 record.(like a dropdown or lookup to select an existing field1 value)What's the best way to set this up in Developer Studio? Any pointers on using associations or foreign keys for this kind of thing in IFS Cloud?Thanks for any help!

Hi, I would like to be able to get, from a checklist “list of values”, the list of installed equipments on a customer site.To do that, I thought about using a Dymamic Answer list, and I wonder if it is possible to create a new query to get this line.Instandar, we have only 3 possibles queries : Is it possible to create new ones ? ALLIANCE V15.4 SU7Thanks 

 Hello we want to hidethe ‘+’ to prevent users to create a project without the Project Wizard. and the ++Is this possible I do not see the accès in the left hand page designer menu. 

Hi all,when creating a Bundle Task and assigning this to a Resource via the “Assign Work” site, it is not displayed in the Dispatch Console or the Resource Monitoring Gantt.For normal Request Work Tasks this works fine. Assignment of Bundle TaskNo display of the assignment in the Resource Monitoring GanttIs this a Bug or intended? Regards,Chris

Hello.I’ve been investigating the possibility of utilizing an alert type Message Box after a supervisor has authorized a Travel Request to remind them of the need to also Select the travel request so the subordinate can proceed with creating an expense sheet. I’ve tried searching the community as well as asking Copilot for details and I’ve read that it might be possible to apply a Message Box to a Command via the Page Designer? Is this an option in Cloud, or is the only option to utilize these via Workflows as I’ve seen some users in the Community suggest. If this is possible, what options do we have and what would be the best way to go about doing this? Thank you in advance. 

Hi, Is there an option to load IFS ai.Copilot in MWO Service or Maintenance applications in 25R1? Or it’s not available in mobile apps yet similar to the main application? Thanks in advance. /Indika

Hi,Created a lobby page and added the new element but after saving that element is not showing in the lobby page (page is empty) attached screenshot.After creating lobby page or element do we need to make any steps to show in lobby page? please can someone help here 

I found the module (machine learning) which enables predictive scoring for Business Opportunities. The product documentation says something, but leaves gaps in helping to understand how actually the predictive score is calculated.Does anyone have documentation or knowledge on how the predictive score is calculated?Are there lobbies or ready-made reports which uses the predicive score for forecasting? Does it take into account the BO probability also?

Hi everyone,I have a question regarding the material constraint in MSO.Our customer asked if there is a way to ensure that MSO checks whether enough input material for a shop order is available. The expectation is: If the required material is available → the shop order should be successfully scheduled (respecting other scheduling rules as well). If the material is not available → the shop order should not be scheduled. To test this, I performed the following steps: I selected an already successfully scheduled shop order in MSO with just one operation step. I went to the Inventory Part Planning Data and set the input material to Always Finite. I issued (consumed) the entire input material for this shop order, so there was no remaining supply. I ran MSO again, expecting that the shop order would no longer be scheduled due to missing material. However, the shop order was still scheduled. The only difference I noticed is that the flag indicating that the material constraint is acti