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Hello.We would like to send an email to a customer with the PDF file of their invoice as attached file.What’s the best solution for that? I was thinking via rule report, is that the best way? Also, in that case, how can we do the sending?ThanksIFS 10 - upd 5

I found an On-Boarding element in the Account lobby view in Cloud, but I can’t find where to create the on-boarding process, nor find any more information here in the IFS Community or in the IFS documentation. Can someone explain how to get this in to use, and if there are any more documented information (product documentation) on the function?  

Hello there!I was able to create an order report using the Report Generator.However it’s only available as a PDF file.I have been looking for a method to enable the xls file from the IFS and I found the Community post - Excel output from Order Report.It gave me a direction for my research, but the links aren't working, do any of you have the functional links or the documentation available?

25.1.7In previous versions there was a page titled Manufacturing Structures. Here it is in Apps10.I do not see this page in my 25R1 world.I recall reading in the Release Notes that a new term, Master Structure, was introduced at some point. Did a page for Master Structures get overlooked? 

Hello all, This is Chikako Yoshimura who is working as CSM in Japan Region.I am raising queries on behalf of customer. I would appreciate it if you could answer as soonas you can.The below is customer message.---------------------We are planning to conduct an assessment for the release update to the latest version (26R1).In June, we are planning to perform not only the Impact Assessment but also the Release Update Assessment.My understanding is that executing RequestReleaseUpdate will create a new version repository (?) in Build Place, and I would like to confirm the following two points: Is it correct to understand that the current version environment (24R2) will not be affected until CreateDelivery is executed? Is it possible to change the target update version after completing the Release Update Assessment? ---------------------Thank you.Chikako Yoshimura

Hello, Is it correct that nothing appears if I click on ‘Travel Details’? Is there some parameter to be set?In addition: Using Google Maps distance between activity is: I’m using HTM, but I think something is wrong. Could someone Help Me?

cannot approve a mixed payment that has a period allocation, I am trying to move a payment from a supplier account to the balance sheet. I have created the appropriate amendment, but I receive an error when I try to approve.  

The following error occurred when executing Transfer of Inventory Transaction Postings. Does anyone know how to resolve it?Error message:User group AC is not connected to voucher type with function group L for accounting year 2026 in Company 14ORA-20110: VoucherTypeUserGroup.INVVOUTYPE2

Good morning, The technicians' shifts are generally 5/7 from 7 am to 5 pm.However, every week, some technicians have a shift composed of standard shift + on-call-On-call: (from 00.00 to 7.00) + (from 17.00 to 00.00) (Monday/Friday)-On- call: Saturday and Sunday: on-call (00.00 to 00.00).Shifts must be split up and separated from standard shifts, while during on-call hours tasks can only be assigned manually. (MANUAL_SCHEDULING_ONLY)How can I manage this in PSO, as I have visibility of the shifts in DC/PSO? My understanding is that the on-call=yes function does not allow me to do this and I thought I could handle this by creating shift deviations. Doing this for each resource once a week seems very time-consuming and not very smart.Is there a better and faster way? Is it a correct way? 

Hi all,I believe this behavior is an issue and does not match the expected result.IFS CLOUD Version:I’m following these steps:Navigate to MWO Maintenance Use Additional Work on a Task or Task-Steps Select Copy Information from Task = Yes Click on Report additional work that I have done Select a task template Click on FinishExpected result:A new Work Task should be automatically created under Work Order with status Work DoneActual result:A new row is created under Job and Templates with originating system MWO. No Work Task is generated from the selected template. A failed transaction is returned, with a temporary number assigned to the task.Could you please advise on this? no Work Task is created for Job Id=2 

Hi AllCould you please explain why the PreAccounting entity cannot be found in the "All Entities" list in Query Designer, even though it exists in the Entity List? Do I miss something?  Best regards,Feng

Dear All, I would like to know whether to generate the “AdrLine” in XML (Supplier Postal Address) is a Configuration change (if yes Could you guide me) or is it a modification(IFS APPS 10 UPD 17) Thank You  

Looking at the documentation for LOV Searching is shows that the functionality should use contains, however when creating a customer order as example. When I try entering a customer the logic used is startswith. Am I misunderstanding the logic here? Has anyone been able to change this logic?Thanks,Jamie

I have created a Service Request and trying to process where material will be delivered direct to the WO/customer site, direct from the supplier.I have an address on the task and can set the Supply code to “Purchase Order” , but I cannot se in either the work Task or Material Request a field “Delivery Method” or any other field with “Delivery” in it to tell the PO to send direct to the customer.I have looked at this and various other link to no avail.https://docs.ifs.com/ifsclouddocs/25r2/lang/en/RequestManagement/AboutMaterialPreparation.htm 

Hi all! I try to configure search parameters in the employees page to find a way to filter all employees whose birthday is in a specified month. Something like “Show all employees whose birthday is in June”. Does somebody have an idea how to archieve this?The basic search seems not to be able to get this result.We are talking about IFS Cloud 25R2.

In the 25R2 release, the FAI (First Article Inspection) functionality was introduced under the Quality Management module. However, this functionality is not available in our 25R2 environment. How to enable this? Also, MRP Simulation functionality as well.

Hi EveryoneOn the Page “AD User Mappings for Financial Models” one can Generate Access for General Ledger Code Combinations. In some Cases not all Combinations get generated namely.GL Authority Combinations (We only use it on Account and Cost Center, all other Elements are %)MAX: Account = %, Cost Center = %Voucher Row:Account = 24790, Cost Center = nullThis Combination is Missing in the [CODESTRING_COMBINATION_RLS_BI_TAB] and therefore RLS is not working properly in GL Analysis Model.The Generate Access Procedure must include null combinations. Currently it only takes combinations into account where the code part exists in code part values, but a combination of account without any other posting element ist very viable. 

I can create a Query using Query Designer with a parameter.  I can then create a Quicksight report based on the published Query.  I can go to Order Report and am prompted for a value for my parameter.  All is well with the world.  If I want to add another parameter to my Query in Query Designer, I can do that and Synchronize the Query.  If I then go to Order Report and refresh the screen, my new parameter appears.  If I give the new parameter a value, I get an error.P1Rep/QsrParameters (server error)Malformed Request.Error details: [{"code":"UNKNOWN_CONTENT","message":"'ParamAbcClass' can not be mapped as a property or an annotation."}]Server stack trace error(s):  Tree should be empty but still has content left: ParamAbcClassI’ve tried Unpublish/Republish too.  I’ve also tried unpublishing my Quicksight report and republishing.  The only thing that works, is to recreate the Quicksight report based on the updated Query.  Surely this can’t be the solution?  

Hi All!When printing Work Instruction for ShopOrder, we use the function “Print Attached Documents”.IFS finds the attached documents well, e.g. a document which is attached to workinstruction guidelines of a operation. In our current situation it's kind of a suprise for the one who print's whether there are connected documents. Therefore we would like to have insight in all the attached documents from the ShopOrder itself(in Screen ShopOrder).I guessed that “Object Connection Transformations” would be the solution, but i could not manage to set it so that we saw the attachements in screen ShopOrder.Does anyone managed to do this? Or does anyone have other ideas on how to configure this?Thanks! 

Hi guys,We received a demand for one client in Spain. They must receive the e-invoice on the format XSIG and signed electronically.Is it possible in IFS Cloud? We are using version 25R2 SU6 Thanks, Gianni Neves

Could someone please advise how to add the company footer in Report Designer for instant invoice for example please?Do we need to create a custom field to retrieve the value, or is there another way to access it directly ? if so may i have guidance on the how to please?  

Should I assume that the .REP layout files, that are created in Report Studio, are to be placed into the customer’s solution repository, just like any other layout that is created? I don’t see any guidance in the tech docs on this process - other than the idea of export/import between instances.Does IFS have anything indicating best-practice for the new Report Studio layouts?  Should we advise our clients to follow the same practice as when a new RDL layout is created ie: put it in the proper server/reports/layouts folder and PR it into the customer solution master?   

Hi,I am looking for the following options in MWO - Service Classic but they do not appear. I have added all the security grants for ServiceEngApp 25 but it only gives me view to add new service request which is linked the request management. Is there anything I am missing? Thanks,George.

Issue Description:In our organization's PSO environment, we have a large amount of technicians with diverse shift types, where each engineer may have their unique shift pattern. Due to the dynamic nature of schedules, frequent modifications or creation of new shifts lead to operational challenges.Current Challenge:The issue arises when we need to adjust an individual's shift without altering the entire template. For instance, we may need to change an engineer's Wednesday shift for a single day to a different Category and apply a specific Rule Collection for that specific day. However, we observe limitations in applying a single-day shift change within the Advance Resource Planner.Query:Is it possible to modify an individual's shift within the PSO Workbench to change the Shift Category and incorporate a Rule Collection for a distinct day, without applying a template for that day's shift? While we understand the feasibility of accomplishing this through API integration, we are seeking gu

Hi,Do you have any experience using AWS / RDS for MS SQL Server hosting a Alliance Database ?  Is there any IFS recommendations for that ?Thank youVersion is ALLIANCE V15.4 SU13