Solved

Hi All, Do we have a way to create two work assignments for below requirement.There should  be two or many assignments where one assignment is primary (task leader) and others are secondary.  Only reporting should be done by the primary assignment. Others are supportive and do not report time to the work. It is like booking of few other resources to support main assignee.Crew functionality does not matching with this since these grouping are dynamic and short term. In IFS, if you create assignments all has to complete the work to automatically transfer the work task status to “Work Done”.Is there a way to work with a primary assignment and a dummy assignments? TIA.

Hi All,Can someone please explain the standard IFS solution to impair fixed assets? In that process, will I be able to identify impairment transactions separately from other value reductions of the FA?

Hello, I am using IFS Cloud version 24.1. I would like to perform a disassembly process, but there is no disassembly product structure defined. What would be the easiest and most correct way to proceed? Could you please guide me?Thank you.

Hello all, It is possible de define Price effecctive date (either Order date or Receipt date) at the level of the supplier. Do you have an idea if it is not possible to change this at the lvel of purchase part or purchase order line? I have a client who asked for it Thanks

I have a customer order line on a partially delivered Customer Order that is stuck in Picked Status.How can I moved the status to cancelled? On Customer Order there is only one line Picked, but in Deliver Customer Order with Differences there are actually two for this order and no information or way to fill out the line.I get the error below when trying to Undo Reserve and Picking.Please help...next step will be to enter a ticket with support. 

Hi,I am currently using 25R2, when selecting Start Work on the mobile app (IFS MWO Maintenance), I am receiving the following error.   When select Accept, Incomplete and Reject it works OK.  Can you please advise what may be causing this issue when Start Work is selected? Thanks!

When creating a Customer Location I have the option to assign a Validity period against the location with a start date and end date:There doesn’t appear to be any enforcement of this parameter when I am creating a Service Request/Task at the customer location if the end date has been passed. Is this by design or is this possible a bug? The idea would be that the customer Location shouldn’t be shown on the LoV after the end date has passed.Thanks

Hi, I want to hide the Corrective and Preventive Actions section only for some users. I could not find any permission set that can be used to hide this.  

Hi All, I tried to use an IFS API call which returns a struct but the return structure is not added to the debug values list. Is this not supported for workflows or is there any other way to call an IFS API call with a struct?My example API callWorkTaskHandling.GetPartSerialInfo(PartNo)  Debug value list.Notice that previous steps which return string are added in the debug values but not the struct GetPartSerialInfo struct response format  

Hello, I would like to know among this Maintenix community users, the ones who work with PP&C. I would like to figure if you face same issues or not. The purpose will be to share some workarounds. Many thanks for your replies. Kind regards Djamila

In 25R1 environment ,I was uploading the following file with credit values through OCR -capture  supplier invoice data ,nevertheless the negative values were not been fetched and they were fetched as positive.Any one experienced this kind of situation?ThanksUdanee

Hi,window “Standard Operation”, Register “Standard Operation Work Guidelines” field “Guideline Text”.In this field it is not possible to open the Detail text as for example in the “Routing Operation Work Guidelines”.Example:If I need to do a change it is really hard to find the correct postion or if I need a paragraph it is not possible to create it. For example on window “Routing Operation Work Guidelines” it is much easier to do that.Is there a setup for that to have the same solution as in window “Routing Operation Work Guidelines”?BRMilanko

It is described in the docs to some extent how raise the log level to DEBUG from the default INFO here:https://docs.ifs.com/techdocs/foundation1/050_development/022_user_interface/030_aurena_dev/140_resources/100_ODP/400_logging/ I tried that, but it still does not log the actual contents of the request and response. How can that be done?

Hi,We have fixed Time, Fixed resource tasks and then its assigned to the engineer. Next after few second its noted the job is uncomitted.These engineers do not use Mobile and there is no Commit rule or any at the moment. Why PSO uncommit these manually allocated jobs?Is there a way atleast we ca get a reason for this behavior? First CommittedThen PSO uncommit it again.   ThanksKM

Hi Experts,My user is connected to PSO Workbench Administrator users but in PSO I cannot see some Admin functions. All Admin persmissions are granted from PSO end as well Some missing functions in PSO,I cannot see ADMIN Group under Parameter I cannot see “AdminApplicationsView” under persmisssion?    Any reason for these limitations? ThanksKM

Hi everybody,in IFS10 we have scheduled task to calculate purchase costs (latest purchase cost).   How to set it up in IFS Cloud?I tried to set it up, but I don’t know the syntax for ATTRIB_ parameter in IFSCloud. When I copy the argument from background job (when you run it manually), it doesn’t work. I am aware of other ticket saying it is not possible even in APPS10, but it definitely works, so I just want to double check. Thansk a lot.Jan

​We have created thousands of request with given PlannedStart and PlannedFinish.Via API-Call we want to clear these both fields and set the other fieldsjson = $"{{\n";                                                                     json += $" \"PlannedStart\" : \"\" , ";json += $" \"PlannedFinish\" : \"\" , ";json += $" \"EarliestStart\" : \"{EarliestStart}\" , ";json += $" \"LatestStart\" : \"{LatestStart}\" , ";json += $" \"LatestFinish\" : \"{LatestFinish}\" , ";json += $" \"Duration\" : {Duration} , ";json += $" \"Objsite\" : \"{Objsite}\" ";json += $"\n}}";endpoint = $"main/ifsapplications/projection/v1/WorkTaskServiceHandling.svc/JtTaskSet(TaskSeq={TaskSeq})";response = await Rest.PATCH(endpoint!, json, "", eTagTask); The response throws an error, because PlannedStart and PlannedFinish are not set.Example:In the above example: Set earliestStart to 11:00, LatestStart to 15:00, LatestFinish to 17:00 on the same day. The goal behind is: make the requests (tasks) more flexible by

Hello Community,I have created some qualifications with an Expiring Qualification reminder template.I can see the expiring qualifications, but the system doesn’t send any notifications.Are you aware of an extra setup? Maybe an event?Thank you!  

Hi!I user IFS 8.  I want to know where the data from of fuction Sales\Invoicing\Customer Invoice Lines. I click “System Info”. Get information as follow picture. What does it mean of “tbwOverviewCustomerInvoiceItem”? It means a table or a view? What’s the table or view name? CustomerInvoiceItem? Customer_Invoice_Item? I can’t find both of these 2 from Oracle database.  From the followed picture I know I can get data from view CUSTOMER_ORDER_INV_JOIN. But I still want to know what does it means of above picture.  

Hello.We got reported an issue on splitting a shop order operation, the error message is :Field [ENG_CHG_LEVEL] in Shop order may not be modifiedWe are not trying to change the revision, we don’t know what to do to fix the issue.Do you have any idea? It’s a manufacturing type shop orderThanks.IFS APPS 10 UPD 5

Hello,  if I try to create an IAL-Object or a QuickReport with a link to another db I get:"code":2019,"message":"ORA-02019: connection description for remote database not found" Is that not possible? Best Regards, Erik

Hello, if the purchase order is milestoned stage payment and invoice is also done but why we cannot see invoiced quantity and invoiced price in Purchase order lines screen

We have started testing MSO and many questions are coming up. One of the questions is whether MSO supports the scheduling of parallel operations. From the initial results, it seems that it does not. Is there a parameter that needs to be set somewhere to enable this? The testing was done in the 25R1 environment. 

We are on IFS Cloud 25.1.2.  Microsoft just forced updated Office to 2507 (19029.20136) which broke our IFS Excel add-ins.  Users that stayed on 2506 are still OK.Issue is, when you click login, the add-in panel briefly flashes and does not bring up the login window for IFS cloud.Anyone else have this issue? 

To plan and schedule work tasks from a work order on Dispatch Console, I’m trying to get the scheduling dataset up and running. However, I’ve been unable to connect the Maintenance Organization Site to the Scheduling Dataset.Individually, I can see the options in the dropdown for both, but when I select a value for either the Maintenance Organization Site or the Scheduling Dataset, the other option disappears.Could I be missing a data setup that enables the connection between the Maintenance Organization Site and the Scheduling Dataset?   Thank you