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We have a supplier agreement where the header status is Active, but the part lines are showing status Closed. Because of this, no updates are happening on those lines.Our requirement:We do not want to create new lines. We want to know if there is any way to reopen or reactivate the closed part lines under the same agreement.If reopening is not possible, what is the recommended approach to proceed without creating duplicate lines?Any best practices or configuration tips would be appreciated. 

Hi,Is there a way in ALLIANCE V15.4 in Web mode to obtain this setting that allows the entire activity block to be colored instead of just the outer frame?From this to this :  ALLIANCE V15.4 SU7

Is there any standard functionality in the Rental Management Module to generate a schedule (Eg: 28-day schedule) using the actual delivery date?What needs to happen is:When the customer order rental line is delivered, a 28-day rental schedule should generate as follows::Actual Delivery Date (DD/MM/YYYY): 08/09/2025The Schedule:Trigger Date | Period End Date | Planned Invoice Date08/09/2025  | 06/10/2025        | 08/09/202507/10/2025  | 03/11/2025        | 07/10/2025

I have a line on a CO that has a supply code of ‘Project’Normally we would create a purchase requisition on the project to drive demand for the part to be purchased, however due to annual leave and permission sets we are unable to. Am I able to create a manual purchase requisition and peg it into the project at a later date? If not, is there a way to drive demand while we wait for the project manager to return from annual leave?

Create Replacement order, Rent Out Rental Management > Rental Workbench > Select item > Click on create replacement order > Add item > Save > Click on customer receipt >Create customer return >Release ok > Register arrivals > Select source type (RMA) > Click on receive parts against order deliveries > Select receive case as receive into inventory > Enter picking location > Proceed > Manage rentals > Enter id > select order > object details > Select replaced order > status > Release > select line > manual reservations > Enter reserved Qt > Click on Report reserved Qt as picked > Quick order flow handling > Search order id > select line > DeliverIn this process create replacement order tab is not visible how to resolve this??

Hello IFS Community,I have opened IFS Business Reporter, but I am unable to log in when I enter the customer’s URL

Hi Community, Recently I installed Demand Planner on 23r2 but when I try to add the host ID and save it from the Demand Planner window it returns “Failed to notify the server”Windows Service is running.Does anyone have an idea on this?   

I have encountered an issue with custom fields in the MWO client. When I add an editable custom field under Task Information, I can successfully edit it from the MWO client. However, when I add the same custom field under Customer Information, I am unable to enter any value in that field using the MWO client. Apps for Page Designer MWO Service APP Is this expected behavior, or am I missing a configuration step? How can I make the custom field under Customer Information editable in the MWO client?Thanks Nethmini

Hi All,I have been exploring the new Contractor Management solution in 25R1 for Request Tasks. I like the idea of creating the PO Lines based on actual reported items like time reported of the contractor. There are multiple customers who have modifications for that in the Work Order solution.But I am supprised to see that in the Release Notes there is a restriction. Which makes it not possible to send the Request Task to the mobile of the Subcontractor Resource...Mobile Work Order for Service Contractor Resources. It is not possible to utilize Mobile Work Order for Service Contractor Resources. Any Request Work Task that is assigned to a Service Contractor cannot be transferred to mobile. I am looking for the reason why this restriction is build in?I have customers who wants to have both their own employees and subcontractors to work with the same mobile Service MWO Solution. But that is not possible for subcontracted orders, as described in the Release Restrictions and by my own test

Users are not able to install Astea Mobile application on Android version 14.Getting message that it was made for older version on Android.screenshot attached.        

Send dispatch adviceSales > shipping > shipment delivery > shipment > select id > search > operations > complete > operations > deliver > ok > share > send dispatch advice > ok Here also added this: Then also the “send dispatcher advice” tab is not visible. How to resolve this?

  Create SSCC (serial shipping container code) for handling unit Shipment management > outbound shipment > shipment > search id > click on shipment handling unit structure > click on tree expand > click on sub item >click on generate SSCC (yes) > click on create SSCCWhile doing this steps error comes at the “Shipment handling unit structure” page .How to resolve this?   

Kindly why the option send dispatch advice is disabled in RMB shipment screen when the shipemnet status is closed. is there ay reason for that as after closing the shipment it should allow to sent by the option send dispatch advice. we are using IFS10 and UPD11Thank you.

Hello,When I transfer a configurable part to his site I have the message: transaction based in combination with inventory valuation method weighted average is not allowed for configured parts. How can I disable this message/setting that I only have on one site and not on others? thank u for your help. KR

Hi all, I am getting an authentication issue when trying to connect Excel to IFS via OData Feed. Steps are as follows. Data → Get Data → From Other Sources → From OData FeedAdd the URL Connect using basic credentials. Could anyone advice on how to solve this issue? Thank you! Best Regards,Apsara

Hi all, How to know when IFS will release new update into IFS Cloud? Also, is there any schedule for that? If yes, how many months prior we can get that information? I’m totally new to IFS. Thanks for the sharing. 

25.1.2In the activity Copy Document Package, the documentation reads as:If the source document package has connected documents, you can copy those documents and add them to the new package as new document titles and revisions. If the source document has a connected electronic document file, that electronic file is copied to the new revision. The Copy Original Document button copies the following data to the new document revision:Where does the user have the option to “copy those documents and add them to the new package as new document titles and revisions”? Where is this Copy Original Document button? 

Hi, I want to be able to raise a “fixed price” Request in IFS Cloud. “No matter how much labour or materials are consumed on a Request, customer will only pay “£XXX”. The options I can see are as follows: Create a Request with a Price Rule that contains a Fixed Price Line - is it then possible to amend this Fixed Price amount?  Create a Request Quotation and add a fixed Price Line. Process request from Quotation. This seems slightly lengthier than the above process. If possible I’d like to skip the quotation process all together and simple raise a fixed price job. ThanksTom      

Hi Team,For the life of me, I cannot identify what the “Coordinator” field on a RMA is actually driving?Logically, I would assume the Coordinator that is entered in the RMA is maybe the ONLY person that could “Approve” 

Hello,I was wondering if there was a way to set a part to drive through standard inventory by default on buildable structures it appears on?Currently, new structures have a default set of project inventory and we must flag it on the structure level to drive through standard.Any help would be appreciated.Thanks,Andrew

We have recently upgraded from 24R1 to 25R1 and noticed an unexpected behaviour related to pre-postings.Our WO have 2 code parts While we get the 3 other code parts from the object. Quite often users change the code parts for some of the tasks in the WO (other purpose and financial project)We have now noticed that when others later add a priority or updates the task with additional long description on the task the pre-postings are changed back to the values from the WO...  This is causing a lot of frustration or us for the moment.Does anyone know if there is a system parameter we can change to avoid this behavior?

Is there a way to auto approve the time entered by FSE in the tasks? We want it to certain technicians.

There is a requirement of showing the capacity drop in the resource analysis window, when an employee is on leave. As shown in the screenshot, when the employee working full 8-hour days, the capacity line appears flat. When employee work partial hours (for example, only 5 hours), the capacity line drops accordingly, reflecting the reduced hours. Similarly, if an employee apply absence on any working day, the capacity should drop to zero (0) hours. How can we build this connection between employee absence and capacity in resource analysis in IFS cloud application? Appreciate your support. Thank you!

Environment: IFS Cloud 25R1I am unable to remove or hide the new toggle button from the Assistants. There is no corresponding Assistant page available in Page Designer, so I am not sure how to control this element.Could any expert please guide me on how to achieve this?Problem description:In the Lead screen, under the Involved Parties tab → Contacts, when users click the “+” Add Contact button, the new toggle button appears. I need to hide or remove this toggle button from the page.Please refer to the attached screenshots for reference. looking for solution or any workaround method for the same.