Hi All,
I recently closed few of the work task which had been transferred to mobile, for closing these tasks i performed the below steps-
Delete the existing work task clockings
Mark the Work Assignment associated to Task “Cancelled”
Mark the work task “Work Done/Closed”
But after performing these, I am seeing the Work Tasks has appeared in the “Unassigned Tasks” section in the Dispatch Console. Need help in debugging this issue.
Thanks & Regards,
Mani