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Error in Customer order release

  • June 25, 2026
  • 4 replies
  • 37 views
T
Sidekick (Customer)
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Hi,

I’m receiving the following error when releasing a customer order. As I checked, all the structures and the revisions are in the buildable stage.  What could be the reason for this?

I’m using APP9

 

 

Regards,

Tharaka Nawarathna

Best answer by Ravinatha Ariyarathna

Hi ​@Tharaka_Dilantha , can you check the “Phase In” date of the part revision? Is it within present time?

4 replies

T
Sidekick (Customer)
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Hi,

It happened when enabling release for material planning Tik.

Regards,

TharakaN

R
Superhero (Employee)
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Hi ​@Tharaka_Dilantha , can you check the “Phase In” date of the part revision? Is it within present time?

T
Sidekick (Customer)
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Hi ​@Tharaka_Dilantha , can you check the “Phase In” date of the part revision? Is it within present time?

Hi ​@Ravinatha Ariyarathna ,

Thanks for the update. This will fix my issue.

Regards,

TharakaN

T
Sidekick (Customer)
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Hi ​@Tharaka_Dilantha , can you check the “Phase In” date of the part revision? Is it within the present time?

Hi ​@Ravinatha Ariyarathna ,

What could be the other possible cases for this error . As I checked all the revisions are well phased out.

Regards,

TharakaN

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