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Our salespersons creates Prospects, but when working in different countries with different geographical limitations on how to create sales regions, we would need to update the Sales Address Information (Customer view; Address) behind the Prospect.  Customer > Address This is by default only permitted to do for Customer. Is there a work-around for this without changing customer category? Use Case: Sending marketing newsletter to Main Representatives Customers/Prospects. Main Rep can be responsible for a wide sales area, with big differences in weather, culture etc. We would need to pinpoint certain parts of the sales area for different newsletter content.Without the Region field in use under Prospect, we cannot pinpoint Prospects in for example northern Sweden if the same Main Representative works also in southern Sweden and can’t personalize the newsletter in regards to region.

I would like for include a commas on these values, but see no ‘format’ feature in page designer.Is there a way to do this? 

Can we create an excel output from Order report? If yes, how is this achieved.

Hi Experts, I would appreciate if you can help me to understand the functionality of ‘Create WIP Accounting’ in Project Management Module.Thank you.

I did it once a while ago but forgot how to do it again. I am looking to extract the navigator items to excel in a format as such: >Scheduled Tasks Conversion 1 MENU >My Administration 1 MENU >My Administration>Basic Data Translation 2 PAGE >My Administration>Notifications 2 PAGE >My Administration>My Tasks 2 PAGE >My Administration>My Lobbies 2 INTERNAL >My Administration>My Industry Lobby Results 2 PAGE >My Administration>Subscription 2 PAGE >My Administration>Subscriptions 2 PAGE >My Administration>Scheduled Tasks 2 MENU >My Administration>Scheduled Tasks>New Database Task Schedule 3 ASSISTANT >My Administration>Scheduled Tasks>Database Task Schedule 3 PAGE >My Administration>Scheduled Tasks>Database Task Schedules 3 PAGE >My Administration>Scheduled Tasks>New Database Task Chain Schedule 3 ASSISTANT >My Administration>

Hello, I am attempting to create an arrival to receive a Purchase Order line via REST API. I am inspecting the endpoint calls that Aurena makes during the process, but i’m unable to figure out which call is actually performing the receipt. I see calls to CreateReceiptSet but the payload doesnt include the information from the arrival line (PO #, Line, Etc). I also see CreateArrivalReceipt, but it only uses what i assume is the OBJKEY that is returned from CreateReceiptSet. I know this is a little tricky because an assistant is involved, but I cant seem to make sense of the calls that are happening. Any tips for figuring out how this assistant works? 

This is in IFS apps 10 upd 25, local installation.We have 2 users with the same permissions, same company and site access, same business roles, etc. One has the access in the INVENTORY PART IN STOCK RESERVATIONS to the Move with Transport Task rmb option, and the other doesn’t. Where is the access for these rmb options on that screen set please?The permission sets granted to both users should grant this access already, so why does one user have it and the other not? Is there another setting somewhere within the Procurement part of the system to enable this?Thanks

In previous IFS versions we were able to see the value of Closed (status) Lost (state) sales quotations in the Sales Quotations view.  In current version 25R1 the total net prices for lost quotations is 0.00 even if there are product lines with values in the lost quotation. Current versions still show values for Closed and Won quotations. Is this is a bug or a change that have been requested? This affect negatively the possibility to deep dive into analyzing sales quotations and specially the lost ones. We have thousands of annual quotations to analyze, and it is not practical to open each quotation separately and combining the quotation value in excels...

Kit Article (25R2):i got a question regarding KIT articles:It doesnt matter which part type the kit article is right?Can be either manufactured or purchased → it will not create any shop order proposals or Purchase Requisition.there are just mrp action proposals which will indicate that there is not enough on stock for exampleKind regards 

Hello All,I’m looking for a way to merge two cells into one. Is this possible?The reason I’m asking is that when the part description is too long, the text wraps onto another line, which shifts the Part No. down by one line. I need to find a way to prevent this from happening.You can see in the screenshot below that the Part Description is too long, causing it to wrap onto another line, which shifts the Part No. down by one line.Thanks

Hi, What dose CFG stand for?ThanksSafa

Hi,In the page designer, in dont find how to set default value for a custom fields mandatory. its a field with enumeration. thank you KR

We are currently researching the application of IFS Manufacturing Scheduling Optimization (MSO) within the CAMRO and CRO workspaces, as we operate as a CAMRO and CRO service provider using IFS.We would appreciate insights from: CAMRO organizations that have already implemented IFS MSO in a CAMRO or CRO environment IFS Consultants who have experience implementing the MSO solution within the MRO/CRO domain Specifically, we would like to understand: The key challenges faced during implementation The level of customization required to align MSO with CAMRO/CRO operational processes Any lessons learned or best practices that could help ensure a smoother implementation Your feedback and shared experiences would be highly valuable as we evaluate the feasibility and approach for introducing MSO into our CAMRO/CRO operations.Thank you in advance for your support.Best regards,

Hi all,where can a Package part number actually be used?We trying to use a Package Part in the material Tab of a Request Work Task, but does not seem to work.It cant be added as a sales part in a contract line of a Request Contract as well.Can this somehow be used in anything else than a direct Customer Order?Thanks, 

Hello. I am trying to set the business unit code part for FAP75. One of the available control types is AC2 Pre posting. I believe the source is the Lease accounting contract, but I cannot seem to find a section there that has pre-posting details. I would appreciate it if anyone could point me to the right direction.

Hello,Does anybody knows the view or the name of the table taht gives the name of the printer on the report archived ? I try with the debugging mode but i don’t find it. Thank’s.

Hi all,I have a question regarding the possibilities of BPA. We have a customer that would like to see an informative message if some conditions are met. This means we are going to compare two values and if they are different from each other we want to inform the user of this. In BPA we have the Validate type which can be used to perform a validation. Except when using the “Terminate End Event” in the workflow the workflow will block the user from saving the record as this is an error message. Is there another way to do this validation, but not to show an error message but an informative message? Because we still want to save the change. Since the check is on a custom attribute, I found out that a custom event on the custom field table with online SQL is not working. The Client_Sys.Add_Info is not working in that case. That is the reason we are looking at BPA as a solution.  Kind regards,Michael 

We are evaluating using 3 part numbers for our rebuilt parts process instead of using a Condition Code enabled single part: a part number for NEW, CORE and REBUILT. The part can only be rebuilt a finite number of times thus serialization is required.Parts received from a customer via an RMA as well as parts that are remanufactured in-house using a remanufacturing shop order trigger the automatic rename of the serial that was implemented with the introduction of the Serial Lifecycle Group functionality.But the majority of CORES are not rebuilt in-house but are sent out instead to a supplier on a normal Purchase Order as Supplied Material. When I try to receive the REBUILT part using the same serial number as the CORE the following error message is triggered:Does anybody know what issue types and receipt types are supported for the auto-rename of a serial to work when the Serial Lifecycle Group has been configured for a Purchase order Receipt:Thanks for your insights! 

Hi, Is there any solution that allows matching when the voucher for payment date is earlier than the voucher for invoice? We have several such cases and I have no idea how to deal with them.   

Hi all,I am looking for the Reserve and Backflush Availability raised from Shop Order Materials in 25R1. The exact versions are written inside pics.Following pics below are illustrating 24R2 (OK) compared to 25R1 (NOK).Bot shop orders Released. Both components Consumed. Logged under IFSAPP.Is it caused by any incorrect settings in 25R1?Thanks in advance,Zdeněk B. 24R2​​​​25R1 

Hi,  I have a requirement which is to be able to trigger multiple surveys on MWO using the same Workflow Type. E.g have Survey 1 then Survey 2 then Survey 3 trigger on MWO after “Completed - After”.  When I’ve tried this with the the surveys all assigned to the same step to trigger. MWO selects only one of the surveys to trigger which is not correct for my use case as I want ALL surveys to trigger one after another. Is there anyway to do this for with the Workflow Configuration Type = “Request Task”? (IFS Cloud 25R2) The workaround for this would be to create a main survey for Survey 1 and then Survey 2 and 3 as child surveys. Thought I’d check here in case there’s a better way. 

Hello IFS Community,After creating a custom attribute using IFS Studio Developer and compiling the .cre file, I have a question regarding the .cdb file creation.When creating the .cdb file, do I need to copy the entire content of the .cre file, or only the section where the custom attribute is declared?For example:DECLARE   table_name_ VARCHAR2(30) := 'TRANSPORT_TASK_TAB';   columns_    Database_SYS.ColumnTabType;   column_     Database_SYS.ColRec;BEGIN   Database_SYS.Reset_Column_Table(columns_);   Database_SYS.Set_Table_Column(columns_, 'TRANSPORT_TASK_ID', 'NUMBER', 'N');   Database_SYS.Set_Table_Column(columns_, 'PRINTED_FLAG', 'NUMBER', 'N');   Database_SYS.Set_Table_Column(columns_, 'CREATE_DATE', 'DATE', 'N');   Database_SYS.Set_Table_Column(columns_, 'NOTE_TEXT', 'VARCHAR2(2000)', 'Y');   Database_SYS.Set_Table_Column(columns_, 'FIXED', 'VARCHAR2(5)', 'N');   Database_SYS.Set_Table_Column(columns_, 'SPLIT_BY_HU_CAPACITY', 'VARCHAR2(5)', 'N');   Database_SYS.Set_Table_Column(col

I have just created two requests in IFS-Cloud, the first one via API, the second one via screen.Both requests are identencial (besides of the starting time).Both requests are scheduled in future (07.03.2026). Both requests in the future raise the same execptions (they are marked as green)Why is the exception type raised: “Planned activity in Jeopardy” with more then 17.000 minutes? What das the exception type “Externally violated constraints” mean? How can I fix them? What do I have to insert where to get rid of these exceptions?Please give me some hints.

Hello,  when I open IFS Report Designer → Choose Report Id, how could I know what table/view it is in Oracle SQL Developer? I want open it based on layout name, but I dont know report id.  

We have recently upgrade to 25R2, and there are few screens added recently Service>Scheduling>Resources, Activities, Map, Assistance but unable to see any data in these screens.I can access the PSO and can see all the resources activities etc but these screens are blank.Any idea on the above, thanks!!