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Hello Community,I am experiencing an issue when trying to log in to the IFS Field Service Management (FSM) Smart Client on my Windows laptop.Steps to reproduce: Open Start Menu → Search for FSM. Launch the FSM application. Enter Person ID and Password, then click Login. A login window appears, but after submitting credentials I receive an error: "The requested operation could not be completed due to a file system limitation." Clicking on Details shows a log with technical information (I can provide a screenshot or full text if needed). My environment: Device: LAP-1023-01 (x64-based) Processor: Intel Core i5-1235U (12th Gen, 1.3 GHz) RAM: 16 GB OS: Windows 11 Pro, Version 24H2, Build 26100.6584 Installed: 17 Sept 2025 FSM Client: Smart Client (latest available version) Problem:The login fails every time on this laptop. The same FSM user account works fine on other machines (both Smart Client and Web Client). The issue only started after upgrading to Windows 11 Pro 24

Dear IFSI have an error when I trying to add to a existing Purchase Order Express (Order Code 5) a new line from a new Purchase requisition. Why? In Purchase Orders Normal (Order Code 1) I can do it withou any problem.Thanks 

Hello I would like to setup payment terms such that the due date is 95 days after the end of month of receipt of invoice. So for example, if the invoice date is September 14, then the due date is 95 days after September 30.   Any guidance would be much appreciated.

Hi.There’s an existing thread on this with a fix here, but following it I was unable to get the migration job working and I’m still receiving the same error. We’re aiming to update only the CODE_F field with a migration job, but running the MIGRATE_SOURCE_DATA job after the CREATE_TABLE_FROM_FILE results in the ORA-20111: Site.NOTEXIST2: The Site object does not exist. error for every line in the file. As  mentioned in the post above, I’ve attempted to add the CONTRACT field into the file mapping, but sadly it has not solved the issue. Any help here would be appreciated.  

Hello,I have a question about the use of deep linking to Assyst resources when data mapping in ETM. I’d love some feedback on my current approach,  and whether there are other approaches I haven’t considered. TL;DRIs it possible in ETM to refer to the AssystREST URL that is specified in the IPaaS/ETM installation, as to create deep linking to the same Assyst environment ETM is attached to? Are there other ways to do deep linking in Assyst ETM? BackgroundOur IT users spend a lot of time trying to find the correct menu for a given resource and waiting through load times during manual lookups. Because of this, direct links to resources are almost always preferred to use speed up the process.When working on integrations in Assyst ETM, I thus often find it helpful to add deep links to Assyst resources (e.g., specific actions, events, items), which would normally only be added as plain text shortCode during manual processes, or simple integrations.These URLs can be added as clickable links i

When I add a Technical Class in the Attachments Characteristics for an order or object, I can only get to the attributes by clicking on the button Attributes in a Card view. Is there a way to see the attributes in a table or list view without having to click on the button?  On the Execute Task Steps screen, the steps can be viewed as cards, in a table or in a list. I would like to be able to view the technical attributes in a table or list. 

What is  purpose of the IFSCRTSYS user?  I’ve searched these two pages and also performed a Google search.  I cannot find a description of this user. https://docs.ifs.com/techdocs/24r1/070_remote_deploy/010_installing_fresh_system/200_installing_ifs_cloud/050_deploy_db/090_db_deploy_config/#definetem https://docs.ifs.com/techdocs/23r2/030_administration/010_security/010_users/#special_users_for_ifs_cloud_mobile_apps https://docs.ifs.com/techdocs/Foundation1/010_overview/210_security/010_users/ __PRESENT__PRESENT

Usually when we have a Child / Parent relationship, the child places the order and receives the goods, but the invoice states the parent name as they will pay and the credit limit is held at the parent for the total group. Is there a way in IFS to have, the child place the order and receives the goods, the invoice states the child name as they will pay, but the credit limit is held at the parent for the total group.

Hi  when looking to add objects that are missing from the PM Program the list includes serial objects that are scrapped, if they are scrapped they are not eligible to be included but you only know they are scrapped when you have got to the point of adding them in, which is a waste of time. Is there a way to remove from the list altogether or at least identify them so you don’t try and add them in and have users waste precious time? 

Hi,Is there a functionality in IFS to check credit control on group level?For example Customer IDs are global and it can be assigned many companies in same group. The customer can have a credit block in one company due to credit limit. But still another company will be selling without considering that the customer is credit blocked in one company. Is there any functionality check credit control in group level across companies?ThanksGayan

Hi, in the setup "prompt (Services)", if the parameter "Enable Use of Obsolete Products" is switched OFF then if the user wants to add an obsolete product in a Demand Material of a service order, Alliance send him a message that he can’t use an obsolete product. When the user add a new Demand Material in a Service order and he enters the beginning of a product Id in the “Product Id” field, Alliance shows obsolete and non obsolete products. Is there a way to eliminate those obsolete products directly in this list showed to the user ?Thanks by advance

From a Business Opportunity (BO) we create a Sales Quotation (SQ) with the “New Sales Quotation” button in the header.Then I create a SQ Line with a value of 100 EUR and in the linked BO, a BO Line is also created with a value of 100 EUR.Now we have the behavior that when we delete the SQ Line in the SQ, the BO Line is not touched. Even more strange it then the fact that when you create a new SQ Line in the SQ, we end up with 2 BO Lines in the BO, both connected to the same SQ.Anybody knows the business case of this behavior or knows a way to suppress this behavior?With kind regards,Sven Audenaert

Dear All, Do we have the option of Broadcast Meesage in aurena like the way we have in IEE. Thanks in advance! BR HA

Hi, I wan’t to find the price with the menu “Requets price” for a non-inventory-part/customer/contract.Does it work ?I have no answer from the ERP. Thank’s.Julien. 

 Hi, everybody, We changed the FTP server and the files were transferred from the old server to the new server.When we want to add a new document, the old document class appears.The old document classes should not be visible.Could you support us pls?  

Hi Community!We are seeking guidance on best practices for managing cases where a company employs individuals with protected personal information, such as name, address, and similar data. While it is necessary to store details such as address and personal identity number within the system, access to this information needs to be restricted to a limited number of authorized users.I’ve been looking in to Personal Data Management (not fully), but we don’t want to anonymize completely..This situation is not very common but occurs occasionally -  in Sweden at least. Could someone please advise on recommended approaches or share how other customers have successfully approached these kind of situations? Best regards, Anna

Good Afternoon,Can anyone advise why the error message below is showing when trying to add additional lines to an existing PO? Many Thanks 

Hello Everyone! I created a lobby link list element, but when I try to add it to the lobby page, I can see the element name in the left side of the lobby Page configuration settings, but I can't drag or click and add that element to the lobby page, I am not sure whether am I missing something before trying to add the element!IFS Cloud - 24R2 Best Regards,Vishal J

Hello.We are just beginning to look at using assyst Destination along with ETM to configure some integrations. I have created an ETM channel with a destination source, but the ID of the entity is not being passed through when the entity is being created.  Destination: I know that the destination is working, because when I take the action, an import is coming through to ETM. However, ETM is saying that there are 0 records to import: I have also inspected the message that is coming through ActiveMQ, and the ID is indeed included as part of the message body.  Any help would be appreciated.  assyst Version: 24R2 SU4 Build: 13018 Date built: Jun 11, 2025 2:27:00 AM  ETM version 1.8.0 Thanks,  Duncan    

Company schedules technician work in PSO. At times technicians who have active shifts in rota are doing deliveries instead of tech work. Would like to filter or colour/color scheduling Gantt or do something visual in the Gantt in PSO for shifts when tech is driving a delivery truck in order to know that the tech is not doing tech work those days. Truck types are skills in our application, and truck skills are associated with either tech or delivery work, but don’t see any way to filter on skills? Viewing the scheduling XML one can see Resource_Skill and Activity_Skill, but can’t filter? Appreciate any guidance, thanks. Using PSO 6.15.0.46.

Hello,When configuring a CTO with by-products in IFS Cloud, we need an interim order to be created. However, when attempting to create the interim order, I receive the following message:“No buildable routing revision/alternative exists for part xxxx at Site on the date 2-SEPT-25.”I checked part xxxx and confirmed that the part type is set to "by-product." It does not contain a routing and/or a product structure.What could be causing this error?Kind regards,Willem

In general we don’t manufacture any of our parts.  We purchase all parts from Manufacturers.  We have situations where we know a part is “Discontinued”.Sometimes we might purchase all available parts on the market and keep them in inventory.Are their any out of the box ways to indicate parts that are at risk (Scarce).  We need to be able to identify these parts without setting them Obsoleted because we want to keep using and repairing the parts we have.But we need a way to identify the parts that fall into this category so we can be actively finding replacement options.  Understanding our risks if we have a large failure of several of these parts at the same time.

Hi all.My client is upgrading fron IFS App 10 to IFS Cloud 24.2.In IFS Apps 10 they share the consults that are saved with others users and it is a good functionality for them. They asked me if this functionality is allowed in Cloud and I do not find anything related to that.So, is it possible to share the bookmarks? I’m not meanning to export/import functionality between profiles but share the bookmark when you set it up.

Hi,what versions of Microsoft Project Professional are supported for IFS Cloud 24.1 Project Integration?Is it only the version of Microsoft Project Professional 2016 that is listed in the technical documentation for IFS Cloud?Thanks for your answers.Vít Maňhal

I’m reading a post in Community Ideas Ability to connect documents stored in SharePoint to IFS Document Management attachments.That has a comment from Martin Harris as follows, it was 4 months ago:Reply by - Martin HarrisMany thanks for this suggestion, it has been promoted to a requirement for inclusion in a future release. Martin Do we know what future release this is slated for? Patrick