Hi all,

We’re currently using IFS (IFS Cloud 22R1) and have come across an issue regarding customer order charges.

When a customer order includes a freight charge without connecting to any order line and the customer has already reached their credit limit, the order gets credit blocked — as expected. However, the system still processes and invoices the charge line separately, even though the order is not delivered.

Has anyone experienced this?
Is there a way to stop IFS from invoicing order charges separately in such cases, or is this a known system limitation?

Appreciate any insights or suggested workarounds!

Best regards,
Harsha