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Hello,wanted to know process of getting connection to pl/sql developer from hosted environments at IFS Managed Cloud services. Please suggest if we have to raise ticket for the same/get VPN like Build PlaceregardsPankaj

Trying to migrate customer contacts using FNDMIG and we are receiving the error:   ORA-20124: Error.NULLVALUE: Field [PERSON_ID] is mandatory for Customer Info Contact and requires a value. We are currently using the CUSTOMER_INFO_CONTACT view and CUSTOMER_INFO_CONTACT_API 

Hi everyone,I'm working on a custom consolidated task report in FSM where I merge multiple tasks into a single output. I created a new report template (FULL_INSPECTION_REPORT_GROUPED_4) to generate this merged report.When triggering the report generation from the WebClient, I receive the following message:"Report FULL_INSPECTION_REPORT_GROUPED_4 is being generated asynchronously."However, I never receive a follow-up notification or download link. The report doesn't appear in the downloads, and I can’t retrieve it from anywhere else either.Has anyone faced a similar issue with asynchronous report generation? Any guidance on how to debug or force the download (e.g., check report queue, logs, or configurations) would be greatly appreciated.Thanks in advance!

Hello,I am trying to create a calculated custom field to help approvers of count results that are in status rejected see easily the financial impact. I’m happily at the Entity Configuration of CountingResult and add Custom Attribute - Read Only, but with very minimal SQL language skills I’m stuck on which I need to choose, the Select Statement or the Expression. In a simple SQL program I can create a query to pull back the calculated field:Select ((Qty_ONHAND-QTY_COUNTED)*INVENTORY_VALUE) As Count_Valuefrom counting_resultHow do I translate this into an IFS custom field? Your help here is much appreciated.

Hi,We have some invoices listed in the Customer Invoices with Errors screen in IFS.When I click on Customer Invoice Postings Analysis, I can see the error detail as below:Value is missing for posting type M30 combined control type GRPSTAT code part A in company RODLTD.The posting control, M30, has been set up with the below control type. This has been set up for over 18 months and works correctly.Control TypeThe customer concerned is set up with a Customer Statistics group, which is valid and it set up with the M30 posting control details.Criteria exists for Control TypeWhen checking Sales Parts on the invoice lines, these have the correct classification also:Sales Part criteria exists for Control TypeThe Sales Group is also set up in the M30 posting control:Sales Group criteria also existsAre you able to identify anything that I’m missing?I believe the customer is new, so a possibility is that the Sales Group was not applied to the customer record until after the order was placed. In

Cannot explain myself around a behaviour in purchase order authorisation. Below is how my auth rule is setup. Note the ‘Use Delta Amounts for Auth’ is set to Yes. Now, my PO is initially a placeholder for total of 0.01 value. Then a POCO is created to add another line with a value of 120,000.An authorisation is expected on this POCO, however is not fetched when the Delta Amt for Authorisation is set to yes. In my pov, there is a clear delta amt which is within the range of the auth rule. When the Delta Amt check is set to no, the auth rule is fetched. System - IFS Cloud 23.1.3 

Hi,we would like to format some dates in the notification messages.There are functions like place_time, person_time and time_window.But is there a function to get the date only, so without the time?Reason is, we like to inform our customers about appointment via email but we don´t want to have a time in those emails.Anybody any suggestions how to archive this?ThanksBenjamin

How to create Single Work Order for Multiple Object ID, through PM action for example multiple Fire and gas detector to be checked on single zone, I need one work order to be generated with List of Object ID I am using Maintenance Module

HiI am processing the employee payments in payment in full page and got the below error message thanks,Ken

Hi dears,Is it the Turn by Turn Licence would activate the MAP Licence Key Included?I did configure the Turnbyturndirectionskey to the key provided and the TurnbyturnDirectionsprovider=BING. But still i have Map License Key Included:No.   

Hi all,We have an on prem IFS CLOUD. We're trying to run Scan IT on Android 9 & 10 devices. The Scan IT App works when running on a Windows Device which is in the same subnet as the Android Devices.IFS CLOUD URL itself can be access via Browser, but the App produces:  We assumed maybe the SSL cert CA are not up-to-date. The CA & certificate chain has been uploaded to the Android devices & installed, but same phenomenon.Q: Is anyone using Scan IT on an Android Device for a IFS CLOUD on-prem Setup successfully and/or been confronted with the phenomenon above?

Hello,I wanted to know if it was normal for the lines to still be present in the object once the open amount had been reduced to 0. I thought the lines would disappear.Thank you for your help.    

Hi Community,I’m having issues updating an internal microk8s cluster. The command I’m trying to run is: sudo snap refresh microk8s --channel=1.23/stableIt prompts following error: error: cannot refresh "microk8s": Post https://api.snapcraft.io/v2/snaps/refresh: x509: certificate       is valid for ingress.local, not api.snapcraft.io When issuing the following command to check on the certificate I’m also getting a strange response back:openssl s_client -connect api.snapcraft.io:443CONNECTED(00000003)depth=0 O = Acme Co, CN = Kubernetes Ingress Controller Fake Certificateverify error:num=20:unable to get local issuer certificateverify return:1depth=0 O = Acme Co, CN = Kubernetes Ingress Controller Fake Certificateverify error:num=21:unable to verify the first certificateverify return:1---Certificate chain 0 s:O = Acme Co, CN = Kubernetes Ingress Controller Fake Certificate   i:O = Acme Co, CN = Kubernetes Ingress Controller Fake Certificate---Server certificate-----BEGIN CERTIFICATE-----

Hello IFS Community, I’m working on a report where the First Page is disabled and I’m using only the Repeat Page.I have a header text that I want to show only on the very first printed page (Red Block-screenshot below) (which is the first Repeat Page), and then hide it on all subsequent pages.How can I achieve this?I’ve tried visibility conditions using functions like GetPageNumber() = 1, CurrentPage() = 1, and PageNumber() = 1, as well as iif(GetPageNumber() = 1, true, false), but the report stops printing when I apply them. I’m on Report Designer 200.3.0001 (IFS Cloud 24 R2). Any idea?

Hi All, Does anyone have a list of supported protocols and algorithms by the IFS SFTP Connector?

Version used: IFS Apps 10 Update 9 I noticed that upon creation of a line in Customer Order, system fetches the cost of that part from inventory part in stock and stores in ‘Cost’ field at CO line. But, system doesn’t considers exchange rate if the currency in CO is different from the currency in which item’s cost is stored in inventory. E.g., If part cost in inventory is 100 BRL and customer order currency is USD, system is populating ‘Cost’ field at CO line with 100 value and does not apply exchange rate conversion. How to fix this ?#IFSRnD

Community,We are on IFS APP10. Is there a window/report out of box in IFS show purchase part below infolead time latest purchase price Minimum Order QuantityWe cannot find one. might go with quick report.Thank you.

 Hi Can’t we activate the row key of a standard Entity inorder to create a custom object?   

Upload Mixed payment transactions through the Excel migration job, but all code part values are not reflected.

Hello, I am trying to use Camunda mail-send connector via a service task in my workflow for IFS Cloud. I’m not 100% sure if I’m using the extensions tab of the workflow properly:but I followed the Camunda instructions for calling mail-send and this is what my task looks likeI’m getting this error when I try to run the workflow though:If anyone has experience sending emails via a workflow, please let me know. I’ve tried using the event action email but emails never get sent or generated. I’d appreciate any and all advice. Thanks,Bryan

In the voucher screen, view voucher rows even status is in awaiting approval but we couldn’t able to see edit option. 

In the Cloud version, downloaded files are saved to the browser’s default download location?Can we make the ACH file always download to a specific network folder?

ifs-odata pod status pending    checked the pod describe PS C:\ifsroot\deliveries\23R1\InstallationFiles\ifsinstaller> kubectl describe pod ifsapp-odata-74c7754c5f-nfr9t -n prdName:                 ifsapp-odata-74c7754c5f-nfr9tNamespace:            prdPriority:             19000000Priority Class Name:  ifs-global-defaultService Account:      ifs-service-accountNode:                 <none>Labels:               app=ifsapp-odata                      customercode=sng                      do-auth=true                      env-crystal=true                      env-database=true                      env-demand=true                      environmenttype=prd                      internetaccess=true                      linkerd.io/control-plane-ns=ifs-ingress                      linkerd.io/proxy-deployment=ifsapp-odata                      linkerd.io/workload-ns=prd                      pod-template-hash=74c7754c5f                      tier=backend                      version=23.1.0.20

Hi, We have completed work on service request 2368.  The service request has 2 scopes: 2372 and 2371.  We want to generate the Invoice Preview’s by scope which is an option.  The issue we are having is IFS is generating 1 Invoice Preview for Request ID 2368.  We are expecting an Invoice Preview for 2372 and a separate invoice preview for 2371.  See screenshots below.  Is this operator error or a fault? Screenshot of Request Cost and sales - showing 2 scopes tied to 1 request We are attempting to generate invoice preview’s by scope. 1 invoice preview generated.  We were expecting 2. 

IFS Cloud Web version: 23.2.4.20240306160416.0Hello,We were testing the functionality of automatic invoice authorization and created the following scenario:In our testing environment, I created two POs for the same supplier (Supplier PO Matching parameters are per line, with a tolerance threshold established), with a placeholder $0 freight charge. When we invoice, we will update the invoiced price of the freight charge to what was actually invoiced by the supplier. One PO included a PO authorizer, and one did not. I processed the POs and received the inventory off of the PO line.I then invoiced off of each PO following the steps-Navigated to ‘Match PO receipts per line’ for the invoice line-Input invoiced price for the freight charge (within tolerance)-Then hit match allI found that the invoice for the authorized PO was automatically authorized upon line matching and the invoice for the unauthorized PO was not automatically authorized upon line matching. Would anyone have insight on to