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13009 Topics

kibsdkSidekick (Employee)

Report rule created doc attachment not visible from object

Hi - I have a report rule created on Apps 10 upd 9, which creates a document revision from the report and create an attachment - in my example for Sales Quotation.But for some reason the attached document is not visible in the attachment from the object itselfHave anyone experienced this before?attaching some examplesMy key refs on the report rule are: QUOTATION_NO=[@ORDER_QUOTATION_REP/QUOTATION_NO]I have a sneaky feeling it is relating to the key refs, but I am not sure how to correct it, and in the document object table, it seems to find the quotation alright..(ref attachments)

5428

4 years ago

GarakSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Unable to delete user due to being in User Finance (USER_FINANCE)

I am trying to delete a User that I’ve created, but am getting this error:The Fnd User “user.name” is used by 1 rows in another object (User Finance).I also get the following error when trying to remove the User from the Company:The User Finance “user.name” is used by 1 rows in another object (Purchase Authorizer).The Company is the only thing I can see left assigned to the User (which as above, it won’t let me remove):Running a database query against the USER_FINANCE view returns a result also: Other things I’ve triedI have deleted their Purchase Authorizer Substitute record Verified not in Purchase Authorization Basic Data screen Verified not in Invoice Posting Authorizers screenIs there other screens I need to check and delete the user from?

11102

4 years ago

Marika Solgård-OlliSidekick (Customer)

asked in Finance (Financials)

Incorrectly entered currency rate - how to correct affected customer invoices

Hi,We have an issue that the currency rate was incorrectly entered and all customer invoices for one day are now registered with wrong rate. The customer invoices have also been transferred to GL so it is not possible to just change rate on the customer invoices any longer.Have anyone had same issue and could this possibly be fixed in the database tables? Or is the only way to make RMAs and new invoices...that will be quite some job so would very much appreciate some fast response to my question if someone has some ideas. Thanks in advance,Marika Solgård-Olli

4316

4 years ago

Marcin SzczurekSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Find And Replace problem

Our Customer wants tereplace in description sign ‘_’ by sign ‘ ‘ (space). He uses RM function Find and replace entering value source sign: \_ destination value ‘ ‘ (space - blank sign) But in result system replaces sign ‘_’ and next one sign.. In result there is fragmentally distroyed description. e.g. ‘A_BEND’ is replaced to ‘A END’ Is it an error or Customer should use another way? Please answer my question if someone knows an answer

6076

4 years ago

Thanushi JayaweeraSuperhero (Employee)

asked in HCM (Human Capital Management, Payroll)

Error when running Payment in Full

Hi All, I get the below error when running ‘Payment in Full’ I have verified that the employee payment method has the below basic data. Any thoughts on how to resolve the error? Thanks and Best Regards,Thanushi

1682

4 years ago

Gihan BalasooriyaDo Gooder (Partner)

asked in Finance (Financials)

Tax code in the "Manual Supplier Invoice"

Could someone please advice is there a way to setup the tax code in a way that it is automatically fetched to the lines of the “Manual Supplier Invoice” based on the tax code defined in the “Supplier for Purchase Part” window, rather than based on the tax code defined in the "Supplier” window. (In IFS Apps 8)Currently, in the “Manual Supplier Invoice”, the tax code is fetched based on the “supplier” screen data. Please see the below screenshots. The requirement is to fetch the tax code based on the “Supplier for Purchase Part” window.1. Tax code fetched in the “Manual Supplier Invoice”. (B0) 2. Tax code in the “Supplier” window (B0) 3. Tax code in the “Supplier for purchase part” window (B1) Thank you.

4842

4 years ago

Chathura KarunarathnaHero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Report Rule using validation on NULL for Variable is not working

1. Create a Report Rule with condition Expression 1 [#Email] (variable email) equals NULL (= '')2. Print the report and ensure the email field is blank3. Report Rule says FALSEHave anyone ever come across this.

5334

4 years ago

LisaRochoyDo Gooder (Customer)

asked in Alliance

display for PSA Gantt chart

Please would you assist me with the recommended display resolutions settings for Astea 15.1, specifically the PSA Gantt charts, we have a project where we are unable to see the scroll bars on the project Gantt Chart and I am not sure if this is an application display issue or the user display settings?

591

4 years ago

Lahiru DissanayakeHero (Employee)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Creating inventory locations as a bulk

We all aware that we can use “inventory locations” window or “Warehouse navigator” window in IFS to create inventory locations manually. But in the practical context, where there is a requirement to initially create a warehouse in the application with thousands or millions of inventory locations, how this can be done as a bulk?Many Thanks,-Lahiru-

8795

4 years ago

ronhuHero (Customer)

asked in Products (Manufacturing, Products, Engineering)

permission set question

Community, i have less knowledge on permission set. need your expertise. from where in permission set i could have the “Change Request” visible? screen shots attached. Thank you.

1022

4 years ago

InfAnkurSSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Connect - File based integration in 21 R1 IFS Cloud

IFS Connect - File based integration in 21 R1 IFS Cloud is still possible or no?or everything has to be routed via boomi?

4542

4 years ago

jolnseSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Saved Query and Group by

Is the function of group by in saved queries removed in Aurena, or how do you do it?

9063

4 years ago

Vindya WijesingheHero (Employee)

asked in Distribution (CRM, Commerce)

Main Representative functionality in Customer window

Hi all, When a user is connected to a Person ID, reference screen shot below: the system automatically makes the above Person as the Main Contact Representative in Customer window since, the user is also connected in CRM & SRM Basic Data– Representative window. Customer Window: But in Customer window CRM Info tab, there is a separate Main Representative connected. Please let me know why is the application picking the logged in user as the Main Representative despite Main Representative is already connected in CRM Info tab. Is this is a bug?, if not please explain the functionality. Thank you.

4143

4 years ago

Lasanthi JinadasaHero (Partner)

asked in HCM (Human Capital Management, Payroll)

Time authorization with access role set up.

When I try to authorize my employees, I got the error 'Access Denied. You cannot authorize records within Time Pers Diary logical unit.'. I used TIME_PERS_DIARY_AUTH attribute in my access role. I can see time reporting and can do confirm, but cannot authorize. What am I missing or any ideas where else to check?

11033

4 years ago

JonWosterSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

How to display the latest location in PSO map as an icon?

Within PSO mapping, we can see the home location of the technician as an icon on the map. Is there a way to get it to show the latest location (latest GPS fix) on the map as a large visible icon, instead of showing the home location?

1511

4 years ago

jbernardoHero (Partner)

asked in Service (Touch Apps, MWO, MRO)

PSO 6.7 - Adding more resource options to schedulign resource

Trying to add more options to the screen heretried updating this via the Lists but whatever option we add or remove, doesn't affect those optionsIs this screen modifiable? PSO 6.7030

1658

4 years ago

Eli_WilliamsSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

CUSTOMER_ORDER_IVC_REP Company Information

Hello, I am trying to add our company information(COMP_ADDR_1, COMP_ADDR_2...) to the Customer Invoice report. The report seems to be pulling in some of the address but not all so I am trying to track it down where I will need to input that data. We have many different sites with a lot of different addresses so I am trying to pull all this information in automatically from IFS. Here is where the company address information is located but does anyone know where this pulls from inside of IFS? I don’t see any type of company addresses located on the Customer Order. I’m also not very good at trudging through the api as I found the field in there but it didn’t make much sense to me. Anyway, as always thank you for all the help. Eli Williams

1692

4 years ago

chbharatDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Reload Configuration is not Working

Hi,I have created a persistent type custom field in a newly created customized form. After publishing the custom field successfully, When i do reload configuration, no action is being performed either page is not refreshing or Page is not reloading with new configurations.Hence I could not see the custom field in the page.Please suggest solution. Thanks in Advance.RegardsBharath

4479

4 years ago

ShravanDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Fields not displaying IEE

Hi,I have created a new customized screen, and now i have added custom fields to the screen, i can see these columns in CFV but I am unable to reload configuration in Page. hence Custom Fields are not displaying in the screen.Thanks in Advance.Regards,shravan.

140120

4 years ago

CapGladyBSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Report rule creates doc attachment - no file in FTP

Hello all,I have a report rule in Apps10 Upd 8 which creates a document revision from the report and creates an attachment - in my case for Customer Invoice:The document class used in my report rule is setup to store the file in an FTP server: When I run the report, the document revision is created and attached to the customer invoice, as per expectations.However, the PDF file is not transferred to the FTP server. Then, it is impossible to open the file from the document revision.I have checked the logs on the FTP server, but no connection is opened, and there is no trace of file transfer.Note: if I change the EDM repository type for this document class from FTP to Database then the file is correctly added to the document revision and I can consult it. Does anyone already face this issue? Is there any specific setup to do?Thanks in advance for your help.Regards,Gladys.

5717

4 years ago

Asela MunasingheSuperhero (Customer)

asked in Finance (Financials)

Error Message 'There's no project cost element connected to code part value xxxx'

When I tried to change the Unit Price for a PO created through project demand and then this error appears. There's no project cost element connected to code part value xxxx can you please guide me through the steps to set it up and what it means? :)

14432

4 years ago

Chris_PerkinsHero (Customer)

asked in Alliance

Deactivating Employees

Hi,When we have an employee that is very active in the system, so their name appears against Service Orders, contracts, sales rep, service agent, field quotations etc. and they leave the company. What is the best way to go about “replacing” them with a different employee and/or just deactivating them? If we try to deactivate we will get a message to say that cannot be done because they are the SA on SVxxxxxx. After fixing that SV, you get the next and so on. It can take forever. Is there any tool available where you can run to remove employee A and replace with employee B or anything like that? We have V14.5. We have had problems in the past when an inactive employee is set as a primary sales rep and we try to renew a contract, for example.

3483

4 years ago

Sashika LakshanHero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Change Password

Hi Everyone, The below situation can be tested in the Apps 10 Test LKP environment. When the login password has expired, and whilst changing it we often get the below error message. “Error while changing password. Something went wrong while changing password”Since this error message is not particular, it is difficult for users to identify what’s wrong with the combination that they’ve selected.Ex: If a Symbol is missing from the newly entered password combination can we get a more meaningful error message that explain user to add a Symbol for the combination. So, my question is can we retrieve a more specific error message for the aforementioned situation? If so, can this be setup through the oracle profile verification? Also, I’ve referred Oracle profile foundation document but didn’t find an answer. Thank You.

8707

4 years ago

SandyDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Set code Parts - Expense Sheet Aurena not available

Set Code Part option is not available in Aurena client even though it is available in IEE for end users. Is there a setting has to be enabled specifically for Aurena?

1616

4 years ago

Thushitha ChandrasiriSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Link type Lobby element does not work when data source from Saved search from CO Line

Hi,A saved search was created for the Customer Order Lines window as below. And then, that saved search was used to create a Lobby Data source. the VIEW is populated automatically with the saved search, since the VIEW is that in the Customer Order Lines screen.Then, a Link type lobby element was created using the created data source. And as you can see, the Page field cannot be selected, and it is empty. (It should be Customer Order Lines I think). And due to that reason, from this element, the screen cannot be navigated by clicking on the link in the element in the lobby. I have tested, and this problem exists for any saved search from the Customer Order Lines screen.As a workaround, I can change the VIEW to CUSTOMER_ORDER_LINE in the data source and resolve the issue. Any reason, anyone of you are see / know why this functionality does not work for the CUSTOMER_ORDER_JOIN view ?CUSTOMER_ORDER_JOIN is the view used for the Customer Order Lines screen, anyway. Thanks,

2853

4 years ago

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