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Hello All, We are running client IFS version 9.0.52.0 and server version 6.90.19.0 I am looking to see if we can utilize the functionality of Business Mail. However, I have some questions. Is there a document that explains how the Business Mail works? How can I connect the Business Mail to the Business Opportunity? Is there an email app that I need to load in my Outlook to be able to connect to IFS? Any help will be beneficial for our team.

HiWe recently cancelled a future dated manual supplier invoice but when creating the voucher the date was not changed to post to the current month and the voucher was created to post to the previous month.The issue is that our IFS Financials only went live as of February 1st, 2022 but the cancellation voucher is trying to post to Period 1, January 2022 which we cannot have as well as the period being closed.What is the easiest way to correct this situation?Your comments would be appreciated.ThanksA

Hi Community we are using IFS APP 10 and using the process ‘shop order infinite scheduling’ to schedule our production plans. we are trying to establish a best practice for reviewing and actioning action proposals generated when we run MRP weekly. Currently only a few of the action proposals and actioned and the rest generally ignored.does anyone know of documentation that can identify a best practice or standard approach to take when reviewing action proposals?I'm guessing not all action proposals are equal? so I am trying to identify the hierarchy of importance so our planning department can filter those action proposals on the MRP action proposal workbench. any help or suggestions would be greatly appreciated.kind regardsJamie 

in instant invoice module , we entered some invoices in 2021 and other in 2022.in the mix payment page, select Batch doesn’t show the invoices of 2021.it display the new invoices only.those hidden invoices are posted, and updated to GL. how we can fix this issue?   

Hi, we are using oData Restful API to update currency rates into IFS:https://domain.ifs.cloud:48080/int/ifsapplications/projection/v1/CurrencyRatesHandling.svc/CurrencyRateSet(Company='601',CurrencyType='1',CurrencyCode='GBP',ValidFrom='2022-03-31') But keep getting this error:{    "error": {        "code": "ODATA_PROVIDER_ERROR",        "message": "An internal server error occurred. Contact administrator.",        "details": [            {                "code": "INVALID_KEY_VALUE",                "message": "The key value 'ValidFrom' is invalid."            }        ]    }} We tried different permutation of date format, including “2022-03-31-00.00.00’, “31-03-22”, /, March, T...00.00.000Z, etc etc… /Date1607xxxxx(unix time_t seconds from 1970.1.1), ... none worked. Please advise what exactly is needed here for Valid From field in oData Dateformat?Many thanks!Charles 

Trying to find a link to a UK web site with a suitable xml or CSV format for daily automatic IFS currency update of yesterdays rate for a UK company.  Can anybody help me with an exact link to this?

Hi Team, When I save an email with attachments using the function “SAVE TO CRM”, the business mail is created, but the attachments are not transferred to the documents of the Business Mail.Any idea?

Dear AllI have problem about creating symbol in GIS but it is not applied in GIS Map that is opened in IE or AURENA. As you can see in the picture below, IFS App (PIC 1) show only default symbol not symbol I create in GIS (PIC 2). PIC 1 PIC 2 

I noticed a few LUs have been removed/obsoleted in CRM (BusinessActivity, BusinessMail etc.). Is there any way to find, where the contents have been moved or how the functionality has been changed? 

How to setup the basic data for public holiday compensation schedule in apps 10. i want system to consider this holidays while registering absence based on working days.   

Hello all, I have been reviewing the purchase part price and I am wondering if there is a way to see the prior pricing for a given purchased parted? Part Cost History does not contain this information. I believe we make too many changes to turn on History logging for that field. Currently, our Purchasing group will update the Supplier for Purchase Part record when we receiving new pricing from a supplier. I’m hoping this historical information is stored somewhere that I am not currently aware of. Any guidance would be appreciated!

I have one user that pulled up Object Balances Analysis and the descriptions for account, department and all the other code parts is not populating. I verified his permissions allowed him to get the descriptions and that his profile wasn’t blocking anything. Other users are able to pull this up and the descriptions all show correctly. Has anyone else run into this issue or have any suggestions as to what the problem could be?   

Hi there,In Fixed Assets I have set up an object with  Depreciation Method Streight Line and with a Residual Value:  after  running the Depreciation Proposal it appears that the calculation is done without taken into account this residual value.In figures:Aq. value : 13000Res value :1000Est life :  5 yearsDepr amount per month : 216.67  ( = 13000 / 60 months)Expected depr per month : 200.00 ( = 12000 / 60 months) The test was done with 2 different ‘method types’ :  ‘streight line’ and ‘RemValue/RemMonths’ but that had no effect on the amount per month ( remains 216.67 )Does anyone know how this must be solved?Your help will be very much appreciatedRegards,Martin Broekman

Hi everyone, In Info Services - Archived Reports, some users can’t see reports generated by other users, although they are added in the correct DG as per the user model. What else could be the issue? I’m using IFS 7.5 I appreciate all of your answers.

We have aquired a business with an operating model different from our standard model, and for practical (and financial) reasons we want this business unit to keep their operating model as is, but still use Astea for service/contract management.So my question is: is it possible to add products in Astea that are only available/visible for SAs in a specific node and/or belonging to a specific warehouse? These will have to be non-stock products, and any internal transfer will create havoc in our logistics

Hello IFS Community, Will be a way to see all the emails sent via custom event? Thanks,JL

I have a custom field on the Inventory Transactions History Screen which I want to use as Criteria within a lobby datasource.  (Product Family=’1000’) however I am getting error of Invalid Identifier.  When I select * in SQL Developer or in the SQL query tool this custom field also is not available. What would be the best way for the custom field to effectively show in the database so I can use the needed criteria? Many Thanks Kirsten

Hi, I am looking to untangle a mess that was created as a result of incorrectly matching PO receipts to the wrong invoice numbers.  It has had several downstream negative effects.  The issue is the the invoices are all in paid status. Is there a process to unwind the incorrect matching and re-match things correctly? Thank you!

Hi, Is it allowed to delete empty Inventory locations, which had some transactions earlier?

Gosh, I know I’m like the 5th person to ask something similar to this but I was hoping for an IFS guru to help me out there.I’m developing a custom field with a case clause but am getting the error“Error in validation of Custom Attribute. The column line_item_no referred to in table t is not an approved persistent Custom Attribute.”I feel like I’m 95% of the way there with this logic. Can anyone help me get the last 5%?Arguments: v.order_no,v.line_no,v.rel_no,v.line_item_noSELECT CASEWHEN (real_ship_date-promised_delivery_date+4) > 0THEN 'LATE'WHEN (real_ship_date-promised_delivery_date+4) <= 0THEN 'ON TIME'ELSE 'ON TIME'END CASEFROM customer_order_lineWHERE order_no= :order_noAND line_no = :line_noAND rel_no = :rel_noAND line_item_no = :line_item_no

Hi! I’m trying to create a new Coordinator Groups for customer order sequence generation.I entered Customer Order No to 1000 but when creating a customer order its starting at 5262658 I’ve checked that there is no Customer orders in this Group. Using IFS9.Am i doing something wrong?​​​​​​​

Hi all. I need to create a read only custom field in the Remote Warehouse Parts Planning screen that shows the result of On Hand Qty - Refill Point Qty. Is this possible on this screen ? 

I would like to execute a customer agreement with both a deal per part at a set unit price, and a deal per sales group for a percentage discount. Trouble is the part is a member of the group, and I don’t want the group’s %discount to apply to that part’s unit price. Aside from entering all the other group members individually, is there any setting or other structure I can use to fetch only deal per part (net price) for this one SKU, and deal per sales group (% discount off) for the other SKUs in the group. Example: SKU1 net price $500, SKUGroup discount 20%; order line applies 20% discount to $500 and returns $400.

Hi,We have just upgraded from FSM5, to FSM6. In the Joblist screen in the previous mobile app, there were a OOTB button in the bottom right corner, where you could choose what you wanted to sort the tasks by, for instance created_dttm, severity etc. In the mobile app for FSM6, I see that you can create these on your own. However, I cannot find anything related to this in the documentation, so I wonder what is the best way to solve this?And, what is the value that this list is sorted by OOTB?

Hi,from which permission set can I remove the quick print option ?  Best regards, Mervan