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Hi,I have a use case where in a customer contract we have many installed item and we would like  :1/ To suspend the billing for one of the items because the item is broken or out of order Do you know a way to suspend the  billing process only for one item (OOS) of a customer contract ? 2/ To have a free period for an item under contract. The contract is active, but for one line (OOS)  of the contract we don’t run the billing process or we consider that the price for the item is 0.I’m not sure that only adjusting the price of the item to 0 and then set the “normal” price could be a solution and if we could define aslo the start / end date for this free period.Thanks and Regardsanthony

Hi,In a customer contract you have 2 items as OOS.These items have the same planning of MP, but for one of the items, we cannot run the preventive maintenance in the winter months (ski station).If we set this line at seasonal in the contract (april to october for example), do we have an impact on the MP planning (no dates between november to march) ?Thanks and Regards  anthony 

Hello Community!! I need to disable the order attachement button in Customer Support orders in Security Setup.We need to capture notes for future site reference and Agents are consistently clicking the wrong button.   

Hello,I am attempting to use a Manufacturing Control Plan to allow an associate to record a Part Number etching on a part we produce. However, the part make contain alphabet and numerical i.e. - 12345ACRev2. Essentially, I would like to have the employee record the part number that was etched in a control plan analysis and have that checked against the value on the CP. I was using variable and setting the outer min, nominal, and outer max to the part number. This was working. However, it does not appear to accept letters. I am hoping there is another way to achieve this in IFS (IFS Apps 10 UDP 15). Any guidance would be appreciated. 

Hi All,In asssyst, I have created a new service and it is not visible in the self service portal,  what needs to be done to make the new service visible in the self service ?Regards,Nuwanthika 

Hello,I am trying to update a line in the Purchase Order (view PURCHASE_ORDER_LINE_PART). I want to update a price for several lines at the same time. Every time when I am trying to do that I have the following error message:Entering a new line works perfectly, but the update of existing line doesn’t work. Has anybody encountered the following problem? Is it possible to update the Purchase Line with the Excel Add-In? Thank you in advance,

In Apps 10 we had a full text search in Docman which was initially served by the Search Domains functions. I can't find such a search in Cloud 21R1 anymore. Does this mean for Cloud 21R1 that there is no full text search anymore? What are the alternatives?GreetingsOliver

Hello,I am trying to create a migration job to change in mass the status of project header from ”Initialised” to “Released”. Here is the IFS Page:I created the following job:I am testing it for a specific example of an existing project (PROJECT_ID provided in the where clause) with the status “initialized”.Still, I am getting the following error:“ORA-20114: Project.FND_MODIFIED: The Project record has already been changed. Please refresh the record and reenter your changes.”Thank you in advance for your help,

Hi Team,I have transferred an updated EPR Structure to a Manufacturing Structure and set it to Plannable as I always do, but for some strange reason MRP is failing to plan for the child parts. There is significant forecast demand that is appropriately driving demand for other parts in the same parent structure.Is anyone familiar with this error we are seeing when trying to create a Prototype Shop Order?Any thoughts would be appreciated.Thanks,Wade

Hello,I am trying to migrate the Supplier for Purchase Part in IFS Cloud.I encountered the following error:“ORA-20110: TaxHandlingUtil.INVTAXCODE2: You are not allowed to use Tax Codes of type Tax with percentage greater than 0%.”I think that the problem is that for one site the field Tax Code is blocked:As for the other site, the field is “unblocked”:Is there any specific setup on site level that needs to be done to have this field avaliable for the Supplier for Purchase Part page? Thank you in advance,

IFS10.  Is there a way to see when a shop order was deleted?

Hi Everyone, Is there anyway to change the document types that can be uploaded via MWO in Cloud 23R1 or later?  See image below.   Thanks in advance!  

Hello,Is there a setting wich allow to invoice a customer order lines wich price is equal to “zero”Thanks

The user wanted to close the 300+ old service orders in bulk but did not want to send an email to the customer for the same. We have created the import for bulk service orders but are not sure how to prevent sending emails to customers from that. Thanks in advance for your help.

Dear all,When trying to convert to lead after giving a template account the following error comes saying the method in customer potential returns more than one row.   Would like your kind input on what causes this error.Thank youUdanee 

Hi Community,I’m having trouble with creating a Lobby Data Source based in SQL in IFS 10 and I feel that I have tried everything without being able to figure out why this fails. To get the data I wanted for the data source I have created this IAL:SELECT SL.SHIPMENT_ID, SL.SHIPMENT_LINE_NO, SL.INVENTORY_PART_NO, SL.OBJKEY, SL.OBJVERSION, SL.OBJID, SL.CF$_MAN_PICK_STEPS_DB, SL.CF$_MAN_PICK_STEPS, SL.CF$_MAN_PICK_STEPS_PICKED_DB, S.CONTRACT, S.PLANNED_SHIP_DATE, S.OBJSTATEFROM &AO..SHIPMENT_LINE_CFV SLINNER JOIN &AO..SHIPMENT S ON S.SHIPMENT_ID = SL.shipment_idWHERE 1=1AND S.Contract = '70'AND S.OBJSTATE = 'Preliminary'AND SL.CF$_MAN_PICK_STEPS_DB in ('1', '2')When using this IAL view in the Data Source Designer I am successful in getting the data i want by using the “preview” button:Image shows the preview is successful if no columns is added However as soon as I add the column names I want, the preview is un

Hi All,Why I see different SU levels for IFS Cloud Web Version(SU2) and IFS Cloud OData provider(SU1) version and how could I correct this.  

Hi All,Is it possible to add custom fields in ‘Purchase Receipt History’ Screen.? Please help. I have created one, but not visible here. but able to see it in overview screen.IFS APPS 10 Best Regards,Hari

Hi All, I need to write a procedure to copy characteristics value of one part to same part in another company.but I don't see any view names in debug console when I add characteristics manually.Please help to find view or api names.Best Regards,Hari

  Dear all,Would like to know what can be the cause of this issue. When pressed copy approval template we receive the following error. In other windows where we have a copy approval template tab, this issue doesn't occur.Thank you Kind regardsUdanee

Hello all.One of our sales people has recently swapped from an iPhone to an Android device and is having trouble with the Android version of the Trip Tracker app.It’s all good until they try to End and Send and Expense Only Trip to the Cloud - then Error:ORA:20110: Employee Position is not valid during travel end date.Exactly the same Expense Only Trip can be sent from an iPhone with no problems (I’ve tested a mirror copy of the erroring Trip with my dev iPhone) so the issue definitely resides within the Android app. The error is all the more puzzling as there is no facility for actually specifying an End Date for an Expense Only Trip within the Android app - which is is bit rubbish really. So if the Trip has no End Date, it’s no wonder the Employee Position isn’t valid.. ?Has anyone ever got Trip Tracker to work with Android using Expense Only Trips ?

Hi , does the web interface have an option anywhere to open '’last open tabs'’ like the Astea Browser shown below? 

Hello, does anyone know, if it is possible to export data from an IFS Applications environment via FNDMIG_EXPORT into IFS Cloud environment via FNDMIG_IMPORT? I tried, but it seems, that it doesn´t work. From Apps to Apps it is possible, from Cloud to Cloud as well. Thank you in advance, Johannes

I found a couple of questions on this topic and one idea that is related, but I’m going to ask my question anyway considering the other questions have gone unanswered and the idea wall gives a bleak possibility for this being fixed any time soon.Has anyone found a more efficient way of adding sites for a user in IFS Cloud?  The only page I’ve found for doing this is from Sites per User, and it isn’t just cumbersome as has been mentioned, it is downright obnoxiously slow.In V9, I went to a user, added two sites for a user and saved, there is a built in IFS function to add in the company for the user that they weren’t previously granted.  It took less than 30 seconds from searching the user, adding the sites and saving the record.In Cloud 22R1, the same evolution requires more than a minute and that time becomes significantly longer if the number of sites is more than a couple to add or the company needs added.  Can be literally 5 times as long to do the same task.V9, the UI allows just

Hi, I have a requirement to use the schedule background job on Transfer Project Cost Accounting Transactions.Is this scheduling option facilitating the feature of Valid From, Valid To and Voucher Date. What does Execution Offset, Voucher Date Offset mean.Regards,Rasfe