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Hi, We have a process flow running that check if time on Primary Assign activity is equal to open date of a service order.Assuming that the Primary Assign activity is always the first activity that is created on a order and should be has Sequence No 1. Now we have orders where Primary Assign activity is the first created activity but it get a Sequence No 3 Why is the  Sequence No changed, because when order is created it has  Sequence No 1  If process flow find orders where open datetime is greater then primary assign arrive datetime then it will update the arrive datetime of primary assign so the order can be resolved without popup that the order cannot be resolved because arrive time cannot be lower.If the activity arrive datetime is lower then opendate application wil automatically update the open date to the arrive datetime and SLA is changed. when creating the process flow i was assuming that Primary Assign is always the first activity Sequence No 1. But this is not the case, so i

Does anyone know of a way to make this column non mandatory in data migration manager?  Not sure why it would be created this way.  I imported the IFS template.  Version is 23R1 

Hi ThereCan anyone provide me with some info as to how this is meant to function and where, how the Set up happens in IFS Please,i have searched online documentation and was not able to find anything relevant or near Thank You so much,  appreciated

HiI’m trying to migrate some European addresses which include accents, cedillas and other special characters, for example Île-de-France,  Lérida and straße.I’m using a standalone migration job reading a CSV file (not the Excel add-in).  The characters are displayed correctly in the cs file when viewed in Excel.I’ve tried using the WE8ISO8859P1 character set which I’ve previously used successfully for the degree symbol for temperatures, but the addresses don’t display correctly - Ãle-de-France.Is there a character set which will handle all the main European special characters?Many thanks,Marion

Hey everybody, I am trying to set up an Excel Migration Job for with custom fields. Unfortunately it doesn´t work. Without the CFs I am able to upload data in the master. With the CFs it seems to work (validation and execution works without errors), but the record set doesn´t update. I am curious if someone of you faced the same issue. Name and Cepi have been updated. Validation looks good.After execution it looks also good.The fields in IFS aren´t updated. Without the custom field data is updated.    Thank you in advance, Johannes

In the filter Criteria, I would like to include all Revenue accounts except 3034, 3037, and 3040.  however, I’m finding it only allows me to exclude one account.    Is there another way to accomplish this? 

Hello community, I am trying to enter a salary of one employee and the system display the above error: Does anyone know how to solve it?  thanks and best regards, 

Hi everybody,I’ve downloaded the xml file for despatch advise from “IFS Interface Browser” and it contains the package units. But if I export or send a despach advise from the screen “Shipment” it doesn’t contain the marked xml tags. Why not? Is there any settings?  

HiI have a requirement to create an alternate ledger for local accounting requirements. Do I have a mechanism to post ledger specific entries?While I post a voucher, do i get to choose which ledger I am trying to post the entry to?  

Hi All, one of the mobile user has reported below MWO error mentioning that the document upload is waiting, and this error has been there for more than one day. And we tried to check if there are any Failed Transactions and there were no records for the subject user to clear.We tried to expedite the process by connecting Wi-Fi and using Mobile data but it didn't change the status of the error and it's still in ‘Idle’ condition.We are using IFS MWO Service 10 (UPD 9) and this error has been reported intermittently,  Would you kindly advise,1. what could we do to have this 336-document uploaded into IEE and2. Kindly advise if we use initialization can lead to a data loss? Or what could happen if the user use ‘Force Initialization’ option? Many thanks for your kind thoughts and advice.  

Hi all 👋As I'm new to the IFS delivery process, I've been trying to document myself to the best of my ability. The problem I'm facing is as follows:When configuring IFS (via the native cloud webpage) you can export ACPs. These ACPs should reside in <component>/server/appconfig or <component>/nobuild/appconfig as per the documentation here: https://docs.ifs.com/techdocs/23r1/020_lifecycle/035_configuration_management/#overview ACP location according to documentation However, what if the APC contains more than one custom entity belonging to 2 or more different modules?Let's say I have an ACP that adds a custom field in the CustomerInfo entity (enterp module) and another custom field in the FooterField entity (accrul module).How should I store the ACP in the git repository? Do I need to split the custom fields into 2 different ACPs? Thanks in advance for any answers!

Hi,Is it possible to hide the ‘Forgot password’ option from Users in the IFS IEE logon Window? 

Is there a way to get only the  first row (not meaning here title row) bolded by using a condition?  

Hi,In the "Sales Charge Type" screen, there is a checkbox called "Print charge": I can't figure out what this box is for.I can't see any difference, for example, in the "Order Confirmation" report, whether you uncheck it or check it.Thank you for your help.

Hi community,After I created a shortcut in IFS10, I restarted my session and I could not see the shortcut I created  on the page. Why I can not see it, what could be reason? Thanks

Is there any option in IFS App 10 to create sales parts automatically when inventory part is created ?

Financials > Cash Book > Mixed PaymentConsidering that there is no possibility of the bank balance being negative, but as you can see in the picture, the bank balance in the cash account is negative, and in addition, we can make another payment from the same cash account. Our question is, why does IFS allow the bank balance to become negative?Is there a logical reason for this? Best Regards

In 23R1, if you were asked by your IT SecOps team, what exactly does ifscore.networkpolicy.enabled do? The documentation just repeats the name of the parameter. https://docs.ifs.com/techdocs/21r1/foundation1/020_installation/200_installing_ifs_cloud/035_ifs_cloud_ifsinstaller/030_installation_parameters/“Set to true to activate network policy” https://docs.ifs.com/techdocs/21r2/020_installation/200_installing_ifs_cloud/035_ifs_cloud_ifsinstaller/030_installation_parameters/“Set to true to activate network policy” https://docs.ifs.com/techdocs/22r1/070_remote_deploy/010_installing_fresh_system/200_installing_ifs_cloud/035_ifs_cloud_ifsinstaller/030_installation_parameters/(This parameter isn’t listed here.) https://docs.ifs.com/techdocs/22r2/070_remote_deploy/010_installing_fresh_system/200_installing_ifs_cloud/035_ifs_cloud_ifsinstaller/030_installation_parameters/(This parameter isn’t listed here.) https://docs.ifs.com/techdocs/23r1/070_remote_deploy/010_installing_fresh_system/200_in

Hi all,We are preparing for the upgrade from IFS9 to IFS10 and in the process we would like to clean up unused items as much as possible.Over the years we have created a lot of quick reports and we lost track on their functionality and whether they are still used or not.Is it possible to enable some sort of history logging on them so we can get an idea about who are still using them or at least get an insight on if and how many times reports are used?Thanks in advance for any help.Remy

We are on IFS APPS 9 have deployed a single IFS Timeclock to multiple stations on the floor. We have deployed the same Security Permission Set for use with every Time clock user.  On some terminals, clicking the “Time Card” button and entry of a valid Employee ID takes the terminal offline and throws the error below.  This is not happening consistently on every terminal.  Any ideas?  Are there any PC specific set ups required? 

When printing a standard IFS report in the language chines (zh)  the labels in the report appears as set of boxes. Language files and the translations files are re-imported but still the it display as boxes. When login in chines the application terms translates to chines without any issue.  Is there any specific setting I’m missing that required to run a standard IFS report in Chines?  For example when trying to print a IFS report in chines (zh) the report displays as follows:  

Hello.         I am unable to open customizer when ever I tried to open it it’s always give me this errorjava.io.IOException: Server returned HTTP response code: 403 for URL: https://saned.iau.edu.sa:443/assystweb/applets/customiser.jar    at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)    at sun.net.www.protocol.http.HttpURLConnection.access$200(Unknown Source)    at sun.net.www.protocol.http.HttpURLConnection$9.run(Unknown Source)    at sun.net.www.protocol.http.HttpURLConnection$9.run(Unknown Source)    at java.security.AccessController.doPrivileged(Native Method)    at java.security.AccessController.doPrivilegedWithCombiner(Unknown Source)    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)    at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)    at com.sun.deploy.net.HttpUtils.followRedirects(Unknown Source)    at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)    at com.sun.

Hi,We need to do an API to allocate materials in a IMO  (Internal Material Order). @Community : Do you have an example of an API message that we could use  in Process Flow to allocate materials ? Thanks 🙏  and regardsanthony

  Hi,In a SV, at the installed item level, a MOE allows you to no longer authorize the deletion of the equipment, so the "trash" icon disappears from this screen, which is desired in the use case But, from this screen if we click on the components icon, then at the components screen, you have the trash icon and you can therefore remove a component. I couldn't find any MOE.There is an MOE to prevent the Tech to modify the data component’s,  but he can still delete it. Do we have another MOE to avoid the deletion ? Or a way by customisation to remove the “trash”icon  ? See on the attachments, some screenshots.Thanks and Regardsanthony

Dear experts,i need to update some columns on the screen “Incoming Customer Order”.And I use this API: EXTERNAL_CUST_ORDER_LINE_API.MODIFY__(info_ , objid_, objversion_, attr_, action_)How can I set the parameters “info” and “objid”?What values does it expect here?I can’t find them in the table “EXTERNAL_CUST_ORDER_LINE_TAB”