Solved

Hi, In France we are UTC+01:00. If we have a customer who is UTC more than UTC+01:00, for example a japan Customer (UTC+09:00), and a technician who is also UTC+09:00, then there is a problem in a SV with the activity start date control.When you create a service order, the open date is ok, populated automatically in customer Day/time. In France I create the SV at 16:40 (15 february) local Time, in the SV the open date automatically populated is correct : 00:40 (16 february).If the technicien starts his activity one hour later than the SV open date, then the double-click on activity start date field populate automatically 01:10 (16 february), that is OK. But a blocked message is sent to the user : “Start date cannot be in the future”. I think that this is a bug, no ?  

We are on App9 UPD14 and just created an AFP. But it dosen’t reflect the values from the Sales Contract.   All the prerequisits are fullfilled. The contract is in the Active status.The contract revision is in the Active status.The default project and revenue activity exists on the contract.A general report code is defined as a default value on the contract and it is a valid report code on the revenue activity.Refreshing from the header dosen’t help.

Hello,I am working on configuring an ETM channel to bulk create some event builders, and am not able to find documentation on acceptable values for eventBuilderType, eventType and usage (Event Builder Type, Event Type, Usage in ETM). ETM seems to want integer values for these fields, but the database values are letters.Are these documented anywhere? Thanks,Duncan

Apologies in advance, this is probably a very n00b question, but I’m struggling to find an answer! Can anyone advise on where I can find documentation on API functions? As an example - I’m creating a migration job, based on this answer. However, the INVENTORY_PART_CONFIG_API.GET_ESTIMATED_MATERIAL_COST() call isn’t giving the values I need. I know there’s also a .GET_INVENTORY_VALUE_BY_METHOD() function in the same API; but where would I find a list of all the functions in the API, explaining what they are, their parameters, return value etc.?I can find details of the REST APIs via API Explorer, but can’t find anything equivalent for API functions. Although there’s certainly some similarity with the REST APIs, they don’t seem identical - e.g. I can see a REST API called InventoryPartConfigSet, with GET endpoints that include EstimatedMaterialCost in the JSON, but nothing related to inventory value.

Hello, how can I see the groups when using the filter? My user is connected to several groups and also has all possible permissions. However, I still cannot see a group. is there a step I’m missing?Thank you very much,Iulia

Dear colleagues,We are on IFS Cloud 22R2 SU13 and it happens that Resource Analysis page shows negative values as the resource requirements for some days. We have resource requirements from Project Activities only. I do not understand how the resource requirements can be negative.Values in Planned Hours, Planned Minutes fields in Resource Activity Load Detail page are also negative. I am attaching couple of screenshots.Can anybody explain?Thank you very much.Best RegardsAntonin

Hello Community, I aim for users to use DocMan actively. But there are some questions and problems that I can't find the answer to. I will try to explain them to you step by step and with screenshots. If it is not clear, please write to me. I have a document as you can see in ss-01. There is a pdf file reference to it. And it's connected to a parts catalog object. In ss-02, the document class default values. For PDM-001 document class;1- All users can view this document. Let it download the linked file.2- You cannot make any changes other than viewing and downloading.3- Nobody can do the object connect detach process if it is not authorized. (Lock/Unlock) End user;It can only add it to the document class for which it is authorized and change its own document. Another question I have is:A document class can only bind to allowed objects. E.g; The PDM-001 document class can only be connect to the part catalog object. (I think it should be the default without adding db trigger) I would be

Hi,I want to create a custom field on the part screen. This field will be fed from the SAFETY INSTRUCTION view. but i am getting error. I request your valuable support.“Invalid data length or data length must be set for this data type [Reference] Max 4000 for text field. Category.”  

Hello, does anyone know how to change the colour of the shift on the gantt, so that travel time can also be seen? For my dataset, the time between the activities is coloured with dark grey, so the travel time is seen only when I hover on it. Usually, there is a light grey, as far as I’ve seen. I have tried various colour parameters for my profile, but nothing seems to work. I am probably missing something.Thank you very much.Iulia

 We are rolling out MWO Service and have EquipmentObject set to Grouped Push.Grouped Push is running successfully and we can see objects on the device via the Objects page - and we can create New Work from there (work order).However, from an ongoing Work Task if we go to New Work, in the assistant click Objects list, there are no objects listed.This page must be running a query against the list of objects and returning nothing - can anyone provide the details of the query it is running?    

We are trying to expire Contract OoS lines where the contract still continues, but has been ended for a specific line, through the API. This works fine manually, but when trying to set this through the API, we get the error message:Error Message:: You selected an Expiration Date that exceeds the length of the original contract.  The new Expiration Date should fall between the contract Start Date and the current Expiration Date.This is despite the fact that the date that I am specifying falls between the start and end date for both the contract header and the contract line.Am I doing something wrong? Formatting the date incorrectly?<root>    <session email="" alias="">        <state bc_name="CustomerContract">            <action name="declare">                <attribute dtype="int" in_var="" out_var="" name="ccontlID" value="" />            </action>            <action name="getdescrtableex">                <attribute out_var="ccontlID" table

Training Material for Projects for IFS Cloud.I’m trying to find training materials for Project Management for IFS Cloud.  There is some in the academy but they’re related to specific areas of Project Management, not the general project management.  We have material named Project Management under Apps 10.  Does anyone know of an equivalent to what’s in Apps 10 for IFS Cloud?Thank youPatrick

Hello All,I have created a migration job to export User Grants, but I can’t get the File Mappings to populate.Any thoughts? Thanks,Rob 

Community, Is there a way to change customer invoice item description status at PostedAuth in below screenshot highlighted? 

When the arrival (Receipt) is done in IFS for a PO in CNY, does it use the currency rate on the PO or does it use the active currency rate in IFS (Currency Rate) screen?  Example, the PO was created in September 2023 at a currency rate of 7.298001 and then received in January 2024 at 7.180801.  Does it use the 7.298001 or the 7.180801?  I am thinking it uses the 7.180801, but want to confirm.  Thanks  Bob Both

Hello, I’m trying to understand the forecast consumption logic for a scenario where you have a Customer Order raised & delivered in between running MS Level 1 calculations. I ran a test and I’m not 100% sure I understand some of the system behavior. I set a part to have a forwards consumption of 10 days, backwards consumption of 0 days and ran MS Level 1 Calc with some existing data: I then created a new Customer Order for QTY 2 with a planned delivery date of 20/02/24, but then immediately released, picked & delivered it today (14/02/24). I then re-ran MS Level 1: I can see the on-hand has reduced from 13 to 11 - OKThe forecast value itself has reduced from 5 to 3 on 19/02/24 - I wasn’t expecting this...Why does the forecast number itself reduce rather than just showing as consumed?Why did this change the forecast data on the 19/02/24 and not the forecast data on 16/02/24? Edit to add some more parameters:DTF = 0 daysPTF = 15 Days5 day/week calendar 

Hi,Our customer have IFS CLOUD 23.1.5 version. I am working on IFS Scan It application. When I enter Server URL, there is an error occurred .“MI_METADATA_NOTFOUND” Do you have any suggestions?  Best Regards.

HiI know when we call IFS projection action passing json message, the framework parses json into plsql record type then in the plsql code for the action, we deal with this record. I have situation where customer wants to save request json message to clob column then process it in the background. Is there any framework plsql utility that can convert plsql record to json and vise versa ?Thanks

Hi,We have implemented various custom projections and have a customer requirement to store the request and response payloads into a custom log table. Some payloads can be quite large so we have set these table fields to be of CLOB type.Is there an easy way to convert the request and response payloads (which are of pl/sql record type) into a JSON CLOB format? Currently the only way we know of is to create the JSON from scratch using the values retrieved from the payloads. Is there some sort of utility, package or some other method that can be used to easily do the conversion?Thanks!

Hi all,  I would appreciate input and/or advice from someone more experienced than me. Below I’m describing an example. Example:  “Closing” Org.unit1,  with validity period 2023-01-01 - 2024-01-31 Creating a new org unit with validity period 2024-02-01 - 9999-12-31, with same supervisor and employees as in org. unit 1. Changing the assignments on each employee accordingly.  The problem is that we still have time transactions that hasn’t been authorized within the validity period for org unit 1.  The supervisor cannot authorize or even access the employees for unit 1 after 2024-02-01 when the assignment for org unit 1 has passed validity date.  I guess this is all normal and as it should be so my questions are: can we use two valid assignments for the supervisor, one for org unit 1 and one assignment for the new org unit? Can this create any issues or problems that I should be aware of?  What is best practice in these common situations? Which assignment should be primary since both can’

Hello , I want to schedule the Shop Order operations . At present we are doing it manually and we want to use the IFS Functionality to do so.Any knowledge documents, links or guidance to get an idea on how to use the scheduling functionality for Shop Order operation will be helpful. RegardsThej

Hi,I have received a case from a customer. They have applied the IFS Cloud 22R2 LTU permission set (EMP_AND_MGR_SELF_SERVICE_LTU_22R2.xml), and they are using the Approval Process functionality in Document Management.They have enabled Approval Routing for Logical Unit “PersonnelRequisition” in the Object Connections screen so that they can see the Approval Process option in Human Capital Management/HCM Services/ Recruitment/Recruitment Requisition Details – Admin screen/Attachment Panel Image 01They want only HCM personnel to be able to add "New Approval Step" or use "Copy Approval Template". Normal users shouldn’t be able to use these buttons.However, they are not able to remove these buttons using Configuration Context (As the approval steps are coming in Attachment Panel) and since normal users are having access, there is a risk of users modifying the approval steps.Is there any method to enable access only for a limited user group for these two buttons "New Approval Step" & "Co

Hi,I have upgraded a test environment to 6.12.0.15.Everything in terms of services etc. are working. However I am having an issue with the PSO Workbench. I can see Error’s stating there is an Invalid Time Value. Everything in terms of set-up sys params etc. have remained the same, but post updated the Workbench is throwing this error and when in the workbench I cannot see Resources, Activities, Events, Applications etc.In the scheduling workspace the time is showing as;I have a regular time update set to go from FSM also to move the day along. Any idea what I have done wrong? Ady

Hi All,When migrating users, I get a strange result in the Description field.  Instead of the User Name, I get the contents of all the fields:I also can’t get the Web_User to populate into the User Email field 

Doing an MES integration. Looking through the API explorer, I cannot find an API that will allow us to start run time/ set up time as a team. We find plenty of start Machine Clockings, or labor clockings. I can only find start team using the virtual assistant. Surely there’s a way to start it with one API call. Current setupis as follows. We insert a record into the virtual table:POST - ...projection/v1/StartClockingsAssistantHandling.svc/StartClockingsSet    {     "TimeType":"{{TimeType}}",      "SelectedOperations":"OPERATION_NO={{operationNo}}^ORDER_NO={{orderNo}}^RELEASE_NO=   {{releaseNo}}^SEQUENCE_NO={{sequenceNo}}^",      "CurrentTeamId":"{{teamID}}"      } Then we get objkey from above:GET - /Reference_StartClockingsVirtual Next we start the clocking with the objkey:POST - StartClockingsSet(Objkey={{startObjkey}})/IfsApp.StartClockingsAssistantHandling.StartClockingsVirtual_StartClockings Then we clean up the virtual table:DEL - /StartClockingsSet(Objkey={{startObjkey}})