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We have a Customer Order which has a Reservation, the Reservation triggers a Mobilisation Work Order to be Generated.

 

We have a few Customer Orders where the reservation serial no needs to be amended but we cannot unreserve the CO due to the Linked Work Order and we are unable to Delete the WO as it is ‘Work Done’ with Time Transactions.

 

How can we remove the WO linked to the CO so we can unreserve and reserve a new serial no?

 

 

Hi,

You can set the WO status to ‘finished’ and then on the CO it will allow you to unreserve. 

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