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Hi, I don’t find a solution to my problem so I decided to create a topic on the IFS community.When I request a release update on the Release Studio I have a this message “Request Release Update Failed. Please contact your IFS Account Manager or Sales Representative for more information.AleTraceId : 45bfc272-eb0f-4660-8f35-07517adbd3f9ErrorCode : E0001”.I confirm that I already launched an impact assessment. Do you have an idea how can I solve my problem ? Thanks

Our client which establish IFS Cloud expects us to use RESTAPI which has BizAPI [ReceiveCustomerSchedule] functionality.Is there anyone who know how to convert from BizAPI [ReceiveCustomerSchedule] to RESTAPI in IFS Cloud ? Previously, client was using Soap Gateway to import XML file which has BizAPI [ReceiveCustomerSchedule] information by sending from external system.

Can we create an order report with fillable fields like the attached PDF document using IFS Report Designer? 

Our contract manager cancelled the wrong Customer Contract. Can we re-activate that Cancelled Customer Contract?

Hi,1/ Is there a way to use the knowledge base with process flow  ?For instance, we could use a process flow SQL to generate a list and then another one to send / to put the list in the knowledge base (directory used by the knowledge base) 2/ Could we  linked the knowledge base to a sharepoint ? if yes could you share the prerequisite to do that or something that help to implement.Thanks and Regards anthony

I’ve created BizAPI and custom API for import XML file.The custom API will call Register PO Receive standard procedure (ex. Receive_Purchase_Order_API.Packed_Arrival__). After I put the XML file in filerep1\<instance>\in folder, the file is imported correctly.But the custom API raise error “Error: ORA-06508: PL/SQL: could not find program unit being called” when call other module’s standard procedure. I’ve tried re-execute the same procedure which is called in custom API via PL/SQL command with different users (ifsapp, ifsconnect, granted users), the error is not found and can be processed correctly. Could you please suggest me to resolve this problem correctly?

Hi,I wonder how we can set the way a Y/N value is displayed on the scroller.For instance in Activity Tracking module, if field “Accepted” is Yes, it is display ticked whereas if Management is true, “Yes” is displayed ( no if false).. 

How do I check if the “Company_Finance_API” is installed within IFS?

Hello. I am trying to set a variable in an ETM data mapper based on whether an external bond exists or not. Below is my expression to set the variable to either true or false (the assyst resource for the mapper is Contact User):if (outbound.self) {        if (! outbound.self.bonds.externalIdentifier) {        false;    }else{        true;    }}else {    false;}With my test data, I know that the bond does exists, so I believe this should be evaluating to true. However, no matter if the bond exists or not in the ips_bond table, this expression always evaluates to false.I have tried just using outbound.self.bonds.externalIdentifier and outbound.self.externalIdentifier to bring back the identifier in the variable instead of setting it to true/false, but it always evaluates to null.The wiki is not clear on how this value can be used.We are running ETM 1.6 and assyst 11.4.1.Any help appreciated.Thanks,Duncan

Hello,We are on 11.6.3 and we use Contact User Gateway to import and update our users from AD.Are there any templates we can import to ETM or a tutorial on how we can achieve this with ETM? Thanks.

Hi,When enetering a new customer order line and selecting F8 for a list of Sales Part No’s is it possible to restrict the list of available Parts by a list specific for the Customer, rather than all available Sales Parts? 

I am having issues being able to grant access to be able to print MRB report to users. They have full access to the MRB cases screen (Mrbcaseshandling). They receive this message however, “You are not allowed to execute the report” As IFS app, I can select the print MRB Report tab and it opens a screen called Report Format and Output, but the projection for the debug console still shows MRBCasesHandling. So I am not sure how to find the projection that needs granted to be able to access the Print MRB Report tab.Any suggestions/help would be appreciated! 

Is there a way I can add a document to a folder at Craete Document? Otherwise, I have to start from a folder or add a document later to a folder.

 Dear all,Would like to know your thoughts on this error.What can be causing this error?   Thank youKind regardsUda

Hello,we are using IFS10 version, update 5, soon going to update 8.Actually trying to solve issue with access for employees who should be able to create and confirm an employee expense on behalf of another employee.I was able to set up access for Person X to have possibility to create expense on behalf of the Employee Y from Company B. I have used Supervisor access setup screen, assigning to Person X access to position ID  of Employee Y from Company B. The Person X is able to create and confirm created expense, but also is able to Approve the expense which is not needed. The Employee Y having default Self-Access Role assigned in Employee’s Assignemnt, including attribute for Self_access on Travel Expense. The attribute contains record with definition of possible values (Old/New) for EXPENSE status.Even the attribute EXP_REF_NO_AUTH contains possibility to have new value in EXPENSE_STATUS Approved, Employee X is not able to approve his/her own Expense. Unfortunately, Person Y (having ac

When creating a new user in IFS enterprise you have a tab called Business roles. Where do I find this in Cloud ?  

 Hi All, I would like to know your thoughts regarding this functionalityCan we find the old functionality “Round Work Order” in Apps 10?If we can’t, how that functionality is replaced in Apps 10 from Apps 8? Thanks and regards,Hasani

Version: 22R2 When creating a project Invoice, Project Invoice header is not populated with Project ID. The filed reflect as a list of values and it enable us to select the project ID.Is this a Bug. If this is not a bug how can we make it automatically selected.  

Hi Team,Please, is there a way to manually record depreciation and have it appear correctly recorded in the Fixed Assets book?An example could be partial damage to the asset.  Eg  20% of value.I can record additional depreciation through a voucher for a specific object but it does not appear in the depreciation book or in the Object Balance AnalysisRegards

Please could someone point me in the right direction for this one ?We’ve been live with Apps 10 for a few months, but we’re at an early stage with document management.We’ve run into an interesting difficulty in managing access to uploaded files, which may be caused by a fundamental misunderstanding of how this stuff is supposed to work.This is the current situation:When someone wants to attach a file to a business object, they can choose from a drop-down list of document classes.This creates an opportunity for errors. For instance, if someone uploads a product safety data sheet (for which everyone should have read access), but mistakenly select,  “Invoice” as the document class, then that file will be inaccessible to anyone outside of FinanceIt could work the other way too, so a relatively confidential document could be mistakenly added using the document class “Safety Data Sheet”, which would mean anyone in the business could search for and view that file.How I would like it to be:Ide

Hi there,I was just wondering what the purpose is of the procedure Application_Search_Sys.Sync_Index__.We have 70 scheduled tasks set up to run this procedure every 30 minutes over various search domains. Three of these are failing each time - DesignObject, PurchaseOrder and CustomerOrder - but we don’t appear to have any users complain.So my questions are:Are these 70 tasks part of the IFS standard set up?Do they need to run and what benefit do they have?If they do need to run do they need to be so frequent? Examples of the failures are:Schedule id 173 : DesignObject ORA-20110: Cannot update record after it has been approved.                     Schedule id 197 : PurchaseOrder Warning The Code Part Project is Mandatory at Line no 1                    ORA-20110: PurchaseOrderLineNopart.SRLNULLERR Schedule id 263 : CustomerOrder Cannot update Omprompt order after it has been cancelled, please resubmit in Omprompt 4                    ORA-20110: CustomerOrder.CUST_ORD  Thanks in

What is missing in HR setup? I get this error when I try to register hours.  

Hello, After the upgrade to 23R1 SU4 I have noticed a strange error when I tried to upload a new logo in Report Images.The .gif file is 35 kb in size, so it’s not too big. Now after that the system won’t even load the data in the screen. It will always show this error message.Also when I debug this, I don’t get any API call in error. https://***-uat.ifs.cloud/main/ifsapplications/projection/v1/ReportImagesHandling.svc/ReportLogoSet?→ I get info on 2 logos and then nothing.Any ideas if this is a bug in 23R1?

Hi All,Does anyone know how to set a value to ‘Appointment Mode’? Looks like this is a new feature in 23R2. 

Hi,Appreciate if anyone can give a clue why child nodes do not expand automatically when navigating to a Aurena tree page from another Aurena screen.Select one or more records in Aurena page A and call action ‘Show Details’.Then Aurena tree page B load but the child nodes do not automatically expand.Thanks!best regards,Lakmalee.