Skip to main content
Solved

Is it possible to remove ‘Control’ ($ctrl) sections from Astea Mobile Customizer?

  • March 26, 2024
  • 1 reply
  • 44 views

Forum|alt.badge.img+6

We often find that when customizing Astea Mobile, certain out-of-the-box fields are implemented with control sections (Unsure of the terminology but they are essentially reserved areas):

Control Section

This allows us to delete fields within this section, however it doesn’t allow us to add fields to these areas, or remove the area itself. Meaning that if we don’t utilize the fields in those regions, it will leave large areas of unusable space on the view.

I’m wondering 2 things:

  • Is it possible to add fields into these regions via mobile customizer?
  • Is it possible to delete the control region?

Thanks!

Best answer by Reid Gilbert

Hi Kevin,
This is a known limitation with the Mobile Customizer application...if you wanted to add fields to these sections or remove the entire area that would have to be done as a small customization on the client-side code layer (which would require a BRD to be drawn up and estimated).
Thanks,
Reid

View original
Did this topic help you find an answer to your question?

1 reply

Reid Gilbert
Superhero (Employee)
Forum|alt.badge.img+15
  • Superhero (Employee)
  • 350 replies
  • Answer
  • March 27, 2024

Hi Kevin,
This is a known limitation with the Mobile Customizer application...if you wanted to add fields to these sections or remove the entire area that would have to be done as a small customization on the client-side code layer (which would require a BRD to be drawn up and estimated).
Thanks,
Reid


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings