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We had a power outage yesterday due to a storm.  We had to shut down all of our servers.  I just noticed that the Alliance process flow named ASTEA_CleanupLocks has not been running for a while.  I tried to restart it but received the following error message.I am seeing a large number of records in the ap_lock table.  Questions: Does this process flow clear old locks and should it always be enabled? Does this work with v15.4 SU2 Is there other methods of clearing old locks?

Hi all,I am able to login with IFSAPP user to the Report Designer.I have full permissions but can’t login there.Do I need any special permissions? 

This is on IFS cloud installation for 23R1main_config.json is as below.                "Linuxhost":  "10.1.1.11",                "Dns":  "8.8.8.8 10.1.2.4 10.1.2.5",                "MaxVMRebootWaitSecs":  1200,                "IFSCloudNamespace":  "xxxxxxxxxxxx",                "FirewallPorts": "",                "ManagementServerIP": "10.1.1.12",                "PodCidrRange": "192.168.0.0/16",                "LocalNetworkIpRange": "10.1.1.0/24",                "LoadBalancerPrivateIP":  ""After executing main.ps1, 5 pods for ifs-ingress are not available. That is when I issue, kubectl get pods -A, those are not available.Unavailable pods,linkerd-proxy-injector-linkerd-destination-linkerd-identity-ingress-ingress-nginx-defaultbackend-ingress-ingress-nginx-controllerThere are no errors at ifsremote\ifsroot\logs\main-script\Install-IfsIngress\Install-IfsIngress.logAlso no errors if I issue command .\main.ps1 or .\main.ps1  -resource  'INGRESS'Available pods areNAMESPACE     NAME        

Hi FSM experts, I’m facing an issue where I cannot update a record using an alias table. I’m using PERSON2 FSM alias table and when I try to update the mobile number field it is not saving the value, neither it gives any error messages. Appriciate any help Kind regards,Anupama Nagahawatta

Hi,Is there any possiblity to duplicate the exisiting dataset, will it copy al the resources, shift details, Rota Assigned to each field technicians.. Regards,Shiyaz

Community,Would like to know where to set up voucher type linked to AFP? AFP voucher type is already set up in the system. when submitting the AFP, the voucher type is just not showing up, nor in the drop down list. 

Hello,For specific advance invoices that come from our online store processing, we’d like that these invoices get automatically set to “PostedAuth”. Since this can be done by having those invoices print off automatically, I tried to create a workflow to grab the wanted invoice when one has been created via an event action, but whenever I attempt to call the Projection “CustomerOrderInvoiceHandling” with the call “CustomerOrderInvHead_PrintInvoice(NcfReference):ReportResultStruc” I get the following error ORA-00034: cannot ROLLBACK in current PL/SQL session ORA-06512: at "IFSAPP.CUSTOMER_ORDER_INV_HEAD_API", line 3139 ORA-00034: cannot SET SAVEPOINT in current PL/SQL session ORA-06512: at "IFSAPP.CUSTOMER_ORDER_INV_HEAD_API", line 2781 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_INV_HEAD_API", line 3175 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_INV_HEAD_API", line 3180 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_FLOW_API", line 6610 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_FLOW_API", line 2488 ORA-06512: at "

Hello All, I am hoping someone can help.I am trying to create Dynamic tasks in a process which are triggered upon the CSG of the parent event. I have so far tried:if($new.parentEvent.csgShortCode = "ABA_CSG","ABA_CSG",if($new.parentEvent.csgShortCode = "SBA_CSG","SBA_CSG",$NO_VALUE )) if($new.parentEvent.csg.ShortCode = "ABA_CSG","ABA_CSG",if($new.parentEvent.csg.ShortCode = "SBA_CSG","SBA_CSG",$NO_VALUE )) if($new.parentEvent.csg.shortCode = "ABA_CSG","ABA_CSG",if($new.parentEvent.csg.shortCode = "SBA_CSG","SBA_CSG",$NO_VALUE )) if($new.parentEvent.CsgShortCode = "ABA_CSG","ABA_CSG",if($new.parentEvent.CsgShortCode = "SBA_CSG","SBA_CSG",$NO_VALUE )) if($new.parentEvent.Csg.ShortCode = "ABA_CSG","ABA_CSG",if($new.parentEvent.Csg.ShortCode = "SBA_CSG","SBA_CSG",$NO_VALUE )) Has anyone done something like this before, if so can you please help!!!!

Hi All!We runned into a Purchase Requisition with an duedate which we could not understand.Hope someone in the community can help explain this.It seems somehow that MRP is not creating an requisition with dueadate earlier than an already existing Purchase Order.This is the scenario step by step:We had an customer order(-5902), which was placed well ahead. And we ordered the parts for that order, also well ahead. (duedate 15-5-2024, And Purchase Order-57 was created, also duedate 15-05) well ahead order placed, and PO released (MRP executed) So far as expectedLater, another customer ordered the same part. (Customer order -5903)This wanted date was before that ‘well ahead’order.’(Duedate 13-02-2024)The leadtime for the inventory part is 1 day. second Customer Order placed, MRP not yet executedso far as expectednow we expected that running MRP will create an Purchase requisition with duedate 13-02-2024.MRP for part settingsBut.. an Purchase requisition with the same duedate as the other p

Hi,With the new update (1.0.7) for IFS Notify Me 10. I can't use the application. It shows an error "Download IFS Account Manager to use with your IFS account". The Account Manager application is already installed on my device. I removed both IFS Notify Me 10 and Account Manager. Then, I installed them. Still shows the same error. Can you help me? Regards,Hasan

Hi,we ‘ve upgrade our Apps 10 to Ifs Cloud for test.We can connect the Middle Tier Server and open the landing-page. After clicking “Open IFS Cloud” we becomes an “401 -  Authorization  Required”What is the problem?Regards Thomas

After the installation of HF29 over HF24  we are getting below error for GIS service. Astea Environment:Logged user: Instance Name: Astea.Gis.ServiceProfile Name: Generic error while trying to initiate travel manager. ready state=Ready. service has been stopped. Do we need to update anything in the configuration manager in profile?

Hi, I would like to setup an event to notify a supervisor when one of their assigned employees enters an absence request.  I have enabled the four standard IFS events below but in my testing none of the events are triggered when the employee enters an absence request. From Aurena, the supervisor can see the employee’s absence request using the Manager’s Services Lobby in Aurena so we feel as the basic data setup is correct.  Does anyone know if one of these events should be triggered or is this even possible using only a standard event?  For reference we are using APPS 10 UD12.  Thank you.

Hi I need to restrict the length of Address1 to 30 characters due to restriction when passing data to myTNT. I think this is possible by editing the address layout per country but cant find where. Address Presentation windows just changes the display size of the fields in the address popup but doesn’t change how many characters can be entered. The Address Setup per Country window also doesnt seem to offer this facility. Is it possibe? Many thanks!

Hi,I am trying to use the IFS SOAP Gateway with JSON format in IFS Cloud 23R1, however I am struggling to set the Application Message Header attributes correctly. Using XML format I am able to send the Header values (Sender/Receiver/Type/Function) as part of the Header in the SOAP_IFS envelope: Using JSON format it does not matter what I send the application message in IFS is created without the Header attributesThe above JSON is pure guess as I don`t know how IFS expect the Header attributes to be sent. I tried a few variations including purely converting the prior XML to JSON but had no luck. Unfortunately, the IFS Docs does not have an example for JSON format, it only has it for XML.SOAP Gateway - Technical Documentation For IFS CloudUnderstanding SOAP_IFS - Technical Documentation For IFS CloudAlso Rest API calls with JSON is not an option in this specific scenario as I want to use IFS Connect to queue/route the messages. So question is: How these Header attributes can be set when

Hi,We are using IFS Aurena version. One of our employees is going to be submitting a similar expense sheet every month for the foreseeable future. I was trying to find, if there is an easy way in Aurena just like IEE to either "copy/duplicate" a past expense sheet or save as a template or any other method to call up a past expense sheet.  Please advise. Kind RegardsNimesh

Community,I would like system to capture the changes made to Inventory Planning data -  Safety Stock. see below screenshot for Safetly Stock.Safety Stock FieldWhich Tab is the one that I could set this up against?  See below screenshot for Inventory Tabs.Inventory Tables 

Hi,I have setup a custom event to the table FNDCN_APPLICATION_MESSAGE_TAB and have created an email even action based on this. However, when executing it will show below error message. Anyone can help me to resolve this.i.e. When changing event action to stream message, it is working properly.   

Column data content is not always intuitive.Just noticed the Fleet due list tab header is also not sticky.

Hi,I try to create a customer address using Boomi and CustomerHandling projection in 23R1 I got everytime this error messageFailed processing original documents i0i in the IFS_DEVE connector: java.lang.Exception: All the keys should be given as input parameters How should I define the CustomerId parameter for CustomerInfoSet entityset for creating the address ?main/ifsapplications/projection/v1/CustomerHandling.svc/CustomerInfoSet(CustomerId='{CustomerId}')/CustomerInfoAddresses I try using the supplemental string as described here https://community.boomi.com/s/article/Working-with-multi-level-objects-with-IFS-REST-using-Supplemental without success. Kind regardsGregory

Hello,  Have you find some way to cancel authorized travel expense in Apps9? At the moment we are making reverse travel expense sheet manually, but it would nice to be able to cancel the expense sheet. 

Hello,  I am trying to perform ABC classification, frequency class for site and I am getting warning “no statistical information was found.” Can someone help me or share thoughts if you have experienced this issue? 

We are using master schedule level 1 to maintain forecasts for finished goods, but we also have some forecasts for semi-finished goods. We found once we maintain forecasts for semi-finished goods, the requirements from finished goods for the semi-finished goods will be not considered.Is it possible to have both forecasts for semi-finished goods and requirements genereated from finished goods forecasts?Thanks a lot.

This question is maybe a duplicate of Is it possible to create a nested table for level 3 using workflows in a cloud environment ? | IFS Community but that question wasn’t answered. We’re trying to automate a process and need to create a SalesCustomerAddressArray record in a CustomerInfoAddress. The signature of the API call is below:CustomerHandling.svc/CustomerInfoSet(CustomerId='{CustomerId}')/CustomerInfoAddresses(CustomerId='{CustomerId',AddressId='{AddressId}')/SalesCustomerAddressArrayWhile the IFS Projection Call task can create the CustomerInfoAddress record as a Nested Entity easily, the SalesCustomerAddressArray record is a Sub Nested Entity which doesn’t seem to be available….yet. Has anyone ever run into this issue and what is the workaround for overcoming this issue? Was hoping there was a CustomerInfoAddressHanding projection but that’s not exposed.TIA, 

Hello,@Mathias Dahl One of our customers has a requirement where they need to sign a document and forward it to another party. Subsequently, the other party is required to sign the document and return it to IFS.We are currently exploring integration options with a digital signature solution similar to DocuSign. I understand that this integration is under consideration.Could you provide information on whether a similar functionality will be included in the upcoming release?Additionally, if we intend to integrate IFS with DocuSign as a customer modification, are there any available resources or details that we can refer to?Thank you very much!