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Hi All, I have a question on connecting my Functional Object to a Technical Class (and Attributes). I did following:Created a Technical Class Created Technical Attributes (Numeric and Alphanumeric) Created Technical Class Template and connecting various Technical Atributes to the Class Template, and including ‘Attribute Values’ to the Alphanumeric AttributesCreated an Object Type Connected a Technical Class to my Object Specified the correct values for my Technical Attributes connected to the Object Type Approved my Technical Class for the Object TypeNavigate to Functional Object Add Object Type to my Functional Object This populated the tab ‘Requirements’ with the attributes from the Technical Class connected to the object type But…..Why are the values I specified on the Object Type not copied to the Functional Object? Shouldn’t this be populated as well? Maybe I am not understanding the functionality correct but I would assume the Technical Attributes of the Object Type Technical Cla

Hi one of our customer is asking if it was possible to  use the dispatch console in a “read” mode. The customer wants for some of their managers, to give access to the console for  having a view of the ressources and their schedule but he doesn’t want the user assign/dispatch change data of the service order etc ….Thanks for your feedbackRgdsChristophe

Good day.  I want to create a Property Code with the option of Multiple fields.  However, when I add the new Property Code I get the option for “Multiple Records” but the “Multiple Fields” option is not available.  Please can someone assist?  Thank you.

I've created a file storage repository and when creating a revision of a document, there is a problem with saving the file. When I try to write, I get the error below.  The repository configuration looks like below. In addition, I changed the settings here. Should I set anything else? 

Hello, if a prepayment has been made to the supplier during the purchase, how can I enter this into the order?

Hello,I am going through the HCM training module.  However, I can figure out why I can’t add a property to the in the Graphical Position Structure window. In the demo, there is a button to add a property.  Why would this not be on my instance of IFS Cloud?  See below... Thanks,

In order to create a recurrent absence for an employee, it is possible to create an Employee Deviation Cycle in IFS standard.In the following example, the employee is absent every friday for “time credit”. The absence results are generated in the time card, but the system still expect job hours booking.But if the employee is absent, he shall not be expected to book any job hours.   Thank you for your help!

Granted user permissions for the projection, and they are part the Accounts Payable finance user group.  Are there other reasons why all of the potential Matching Methods options below are grayed out?  

Hello Community,We are using IFS 8.I am having trouble generating the invoice for a customer order.The customer order was delivered successfully with all the sales quantities.However, I am unable to generate the invoice either from the customer order or from the quick order flow handling.Could you please help me investigate the cause of this issue?Thank you for your assistance. 

Hello,I am currently trying to run IFS Business Reporter and learn some of the basic, but when I try to pull data from my information sources, I have nothing returning. However, in IFS Cloud there are balances and data in the sources I’m pulling from. I’ve tried multiple different account type but always return a zero value. Is there some permission or setting somewhere in IFS that I need to update? Also, whenever I am putting in row repeaters, the only way that I can get any data at all to return to me is if I select the ALL checkbox on my Design Row Options. This isn’t what is described in the IFS Business Reporter training. Lastly, whenever I am trying to use the sheet repeater, a report that was otherwise working will break and no new sheets are created. Even if it’s an information source that I have already confirmed returns a value in other testing. 

HI All,We are having an issue in Synching MWO maintenance with our IFS cloud (version 23 R1 SU6). The synchronization task is created and its state is always posted. Whenever I open the app on the mobile, the Sync is automatically started and never finishes.The logs has no error messages. All the messages are info only.Any help greatly appreciated.Thanks Jaleel

DIFOT (Delivery in Full On TIme) is a measurement of logistics or delivery performance within a supply chain. Usually expressed as a percentage, it measures whether the supply chain was able to deliver: the expected product in the quantity ordered by the customer at the place agreed by the customer at the time expected by the customer.Has a requirement for the Tracking / measurement of DIFOTIS come up and how was this addressed in IFS ? 

HiDoes anyone know if it is possible to provide an alternate description for a Serial Object other than the Mater Part description?In setting up a new contract, the teams were using a system where the Master Part description is one thing and the Serial Object (Equipment) description was more of their own making.This is on Apps 9 SP11

Hi Team,Can we display the Product Image on Mobile Product Screen without any customizationProduct Image Mobile Product Screen 

After upgrading the IFS Touch Apps Server to IFS Apps 10 Update 22.On opening the Touch Apps Server, entering the System ID and clicking Next I received the following error: When installing the Touch Apps Server the IFSTAS and IFSMOBILITY passwords had to be changed as there was no record of them available.We are using Azure Active Directory but changed this IFS Database so that after entering the System ID and clicking Next we would be able to access the Login page and enter ifsapp.Any ideas?

Does anybody have experience with the performance of the repository type ‘File Storage’ compared to ‘Database’?I would expect that it’s a little bit slower to download a file from Cloud File Storage than reading it from the database.But how big is the difference really? (Did anybody measure it? E. g. is it just about 50ms more?) Does the difference depend on the file size? (Means: Is downloading from ‘File Storage’ much slower for big files?) Does is depend on the number of files? (Means: Will ‘File Storage’ get much slower if you have millions of files?)Any practical experience is highly appreciated.

In Quick Report, how can I use calendar Date picker on invoice date. Sample : SELECT *FROM IFSAPP.INVOICE WHERE INVOICE_DATE >= 'STAR OF YEAR' AND INVOICE_DATE <= 'END OF YEAR'If I use SELECT *FROM IFSAPP.INVOICE WHERE INVOICE_DATE >= ‘&NVOICE_DATE’ then I have to type in date manually. Thank you in advance.

One of our Managers see some remaining hours to authorize against a few employees along with a zero hour schedule. It appears as if employees without a time schedule have reported hours? How should he handle it? 

IFS has asked us to change a value of the Currency Difference on Tax Localization control center parameter. Does anyone know where to find this?The purpose is to rerun Customer Invoices In Error when they are missing posting lines.

Good Daywe created instant invoice for our customer with amount of 1000SRin the customer Offset Page , system display the same invoice with amount 850SRsystem report MC customer open item display 1000SRcustomer offset page display 850SRhow i can investigate the error source? 

HiWhen assigning a Serial Object to another Serial Object (as part of an assembly), is there a way of seeing the the Functional Object that the parent Serial Object is assigned to from the child Serial Objects?When sending an engineer to repair a child item of equipment, we need to show its location (Functional Object) in the Work Order screen and prints. I was hoping that the Location in the following SQL would find it but, no, it returns the same parent ID as SUP_MCH_CODEselect   MCH_CODE OBJECT_ID,  MCH_NAME OBJ_DESCRIPTION,  PART_NO,  SERIAL_NO,  SUP_MCH_CODE BELONGS_TO_OBJ_ID,  LOCATION_MCH_CODE LOCATION,  ifsapp.EQUIPMENT_FUNCTIONAL_API.GET_MCH_NAME(contract, location_mch_code) FL_NAME,  OPERATIONAL_STATUSfrom EQUIPMENT_SERIAL_UIV We are using Apps9 SP11

Hello,we have an environment on which  in the instant invoice when we clic on reprint original all is working. But on another environment (we use separates environment with aurena framework version 22.1.9.) we get the message “ORA-20105: InvoiceNumberSeries.FIXEDLENGTH: For the invoice number to start with zeros, the fixed length must be greater than the number of positions in the next value in the invoice number series”.I think we do have a difference between the 2 environments but where ?Thank you for your help.Frédéric

HiDo we have a White paper on the Aurena Agent that we can send to the customer for a security assessment of the installation?Questions come from the customer, and I don't know much about this.Not sure if this is the right place to ask either 😊BrLinda

Dear Community,  I bring to you a very weird issue.  It looks the purchase transaction voucher is partially transferred. Have you ever seen this? Do you have any idea how we can fix this?   This is how the transferred “half” voucher looks like: Thank you very much in advance for any suggestion. Kind regards, Balazs

Hello, I currently have a scenario where I have a custom event that triggers upon the insert or update of a row in the REMINDER_PROPOSAL_TAB in IFS Cloud. This works completely fine when creating a reminder proposal, but when creating a reminder proposal the same way, and selecting ‘schedule’ this does not trigger the event action, even though nothing else has changed. Anyone have any idea on why this is the case? I can confirm its not hitting the custom event or the event action, since I left errors in the workflow that the event action is referencing.Thanks,Bryan