Hi,
Is it possible at all to move pool work to my work while in offline mode?
Thanks,
George.
Hi,
Is it possible at all to move pool work to my work while in offline mode?
Thanks,
George.
Yes, it is possible. It can be restricted through the workflow configuration if needed.
Thanks
Sampath
It isn’t allowing me to do this. Are you able to advise on how we can switch this capability on?
Thanks,
George.
Hi
Are you getting any information message explaining that you need to be online to perform that functionality?
Thanks and Best Regards,
Ibrahim
Try to create a “Person Resource” workflow and alter the below parameter. Don’t forget to assign it to the site/user and activate it.
Yes I am getting the following message when attempting to do it:
I can try this person resource workflow configuration but I need it to pull a work task configuration more importantly so guessing it won’t bring both through?
Hello
I believe the person resource workflow will get applied to the resource and the work task workflow should be applied on the task itself so both of them can be applied at the same time. If you try disabling that option in the workflow configuration for person resource, could you check if you still see the warning?
Thanks and Best Regards,
Ibrahim
Correct, person and task workflows serve different purposes and can both be applied at the same time.
By default, accepting work from pool is restricted when offline. But the restriction can be removed through a Person resource configuration.
This worked, thank you all!
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