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After the installation of HF29 over HF24  we are getting below error for GIS service. Astea Environment:Logged user: Instance Name: Astea.Gis.ServiceProfile Name: Generic error while trying to initiate travel manager. ready state=Ready. service has been stopped. Do we need to update anything in the configuration manager in profile?

Hi, I would like to setup an event to notify a supervisor when one of their assigned employees enters an absence request.  I have enabled the four standard IFS events below but in my testing none of the events are triggered when the employee enters an absence request. From Aurena, the supervisor can see the employee’s absence request using the Manager’s Services Lobby in Aurena so we feel as the basic data setup is correct.  Does anyone know if one of these events should be triggered or is this even possible using only a standard event?  For reference we are using APPS 10 UD12.  Thank you.

Hi I need to restrict the length of Address1 to 30 characters due to restriction when passing data to myTNT. I think this is possible by editing the address layout per country but cant find where. Address Presentation windows just changes the display size of the fields in the address popup but doesn’t change how many characters can be entered. The Address Setup per Country window also doesnt seem to offer this facility. Is it possibe? Many thanks!

Hi,I am trying to use the IFS SOAP Gateway with JSON format in IFS Cloud 23R1, however I am struggling to set the Application Message Header attributes correctly. Using XML format I am able to send the Header values (Sender/Receiver/Type/Function) as part of the Header in the SOAP_IFS envelope: Using JSON format it does not matter what I send the application message in IFS is created without the Header attributesThe above JSON is pure guess as I don`t know how IFS expect the Header attributes to be sent. I tried a few variations including purely converting the prior XML to JSON but had no luck. Unfortunately, the IFS Docs does not have an example for JSON format, it only has it for XML.SOAP Gateway - Technical Documentation For IFS CloudUnderstanding SOAP_IFS - Technical Documentation For IFS CloudAlso Rest API calls with JSON is not an option in this specific scenario as I want to use IFS Connect to queue/route the messages. So question is: How these Header attributes can be set when

Hi,We are using IFS Aurena version. One of our employees is going to be submitting a similar expense sheet every month for the foreseeable future. I was trying to find, if there is an easy way in Aurena just like IEE to either "copy/duplicate" a past expense sheet or save as a template or any other method to call up a past expense sheet.  Please advise. Kind RegardsNimesh

Community,I would like system to capture the changes made to Inventory Planning data -  Safety Stock. see below screenshot for Safetly Stock.Safety Stock FieldWhich Tab is the one that I could set this up against?  See below screenshot for Inventory Tabs.Inventory Tables 

Hi,I have setup a custom event to the table FNDCN_APPLICATION_MESSAGE_TAB and have created an email even action based on this. However, when executing it will show below error message. Anyone can help me to resolve this.i.e. When changing event action to stream message, it is working properly.   

Column data content is not always intuitive.Just noticed the Fleet due list tab header is also not sticky.

Hi,I try to create a customer address using Boomi and CustomerHandling projection in 23R1 I got everytime this error messageFailed processing original documents i0i in the IFS_DEVE connector: java.lang.Exception: All the keys should be given as input parameters How should I define the CustomerId parameter for CustomerInfoSet entityset for creating the address ?main/ifsapplications/projection/v1/CustomerHandling.svc/CustomerInfoSet(CustomerId='{CustomerId}')/CustomerInfoAddresses I try using the supplemental string as described here https://community.boomi.com/s/article/Working-with-multi-level-objects-with-IFS-REST-using-Supplemental without success. Kind regardsGregory

Hello,  Have you find some way to cancel authorized travel expense in Apps9? At the moment we are making reverse travel expense sheet manually, but it would nice to be able to cancel the expense sheet. 

Hello,  I am trying to perform ABC classification, frequency class for site and I am getting warning “no statistical information was found.” Can someone help me or share thoughts if you have experienced this issue? 

We are using master schedule level 1 to maintain forecasts for finished goods, but we also have some forecasts for semi-finished goods. We found once we maintain forecasts for semi-finished goods, the requirements from finished goods for the semi-finished goods will be not considered.Is it possible to have both forecasts for semi-finished goods and requirements genereated from finished goods forecasts?Thanks a lot.

This question is maybe a duplicate of Is it possible to create a nested table for level 3 using workflows in a cloud environment ? | IFS Community but that question wasn’t answered. We’re trying to automate a process and need to create a SalesCustomerAddressArray record in a CustomerInfoAddress. The signature of the API call is below:CustomerHandling.svc/CustomerInfoSet(CustomerId='{CustomerId}')/CustomerInfoAddresses(CustomerId='{CustomerId',AddressId='{AddressId}')/SalesCustomerAddressArrayWhile the IFS Projection Call task can create the CustomerInfoAddress record as a Nested Entity easily, the SalesCustomerAddressArray record is a Sub Nested Entity which doesn’t seem to be available….yet. Has anyone ever run into this issue and what is the workaround for overcoming this issue? Was hoping there was a CustomerInfoAddressHanding projection but that’s not exposed.TIA, 

Hello,@Mathias Dahl One of our customers has a requirement where they need to sign a document and forward it to another party. Subsequently, the other party is required to sign the document and return it to IFS.We are currently exploring integration options with a digital signature solution similar to DocuSign. I understand that this integration is under consideration.Could you provide information on whether a similar functionality will be included in the upcoming release?Additionally, if we intend to integrate IFS with DocuSign as a customer modification, are there any available resources or details that we can refer to?Thank you very much!

​Hello everyone,I have a tricky problem for you.As part of a go live project with IFS APP10, we migrated the financial data, including the ledgers. We went through external assistant and everything went smoothly.Later, the finance team realised that for many rows the E code was the wrong one. So we modified the E code using Excel Add-in with the GEN_LED_VOUCHER_ROW_UNION_QRY view.This worked well, so the E code has been modified. In the view GL Voucher Rows Analysis, the CODE E is good. All the CODE E are ‘EXTERNE’ But when we look at the view GL Balance Analysis different results from 'EXTERNE' still exist.  When We look at the SQL Query Tool :It is therefore clear that the 'accounting balance' view has not been updated.This table is used to summarise the balance. The balance has therefore not been updated.So I tried to recreate an excel add in to update the values using the ‘ACCOUNTING_BALANCE’ view tu update the balance.But when I want to execute the excel, an error message occurs :

In IFS Cloud we use SSO and have a business unit that just changed their Active Directory information as part of a renaming.  Once the AD domain name changed, users were no longer able to log in to IFS using the new domain name.Looking at the User Details screen in IFS we can see that although the Directory ID and email for the user were updated to the new AD values, the IAM User account associated to each user did not change.  This value does not appear to be changeable.When we delete the IAM User and the user logs in again using their new domain details it then works, and a new correct IAM User account is automatically created and associated with the User.  The new IAM User account is then included in the User Details screen.Is this the correct approach to align/fix IAM accounts for users after a domain name change in AD? Or is there something else that should be done instead (or in addition)? Thanks in advance,Nick

I have prepared a file type URL that is prepared for VIEW:I followed the first option in the thread:This option is to prepared a file locally with .url as file extension.I am able to upload and connect the URL to an object, but the view icon is not presented. Only Edit, which makes no sense for this type of file.Doc Revision is as above.Anyone an idea how to get the View icon?

Hi, In the Activity Codes transaction, for dependencies we have 2 options: Pre requisite and Successor (not co requisite in this transaction).I didn’t find a way to put an activity as successor.  (only pre requisite)1/ Could  you tell me if there is a setting necessary to do that for an activity ?2/  If we put an activity in a Service Guide (problem code) with Auto load : Should we have aslo the successor activity load to SV as sucessor without put it in the service guide ?Thanks and Regardsanthony 

Hi,Is there a way to add some fields by default to a module opened for the first time ? I mean in standard opening a module for the first time, there is no fields available to set up criteria. Can we add some (or all) by default instead of none ?  ALLIANCE V15.4 SU6 Thank you.

Hi,In a service order, for instance, in zoom mode, we have a “counter” to indicate which record it active of the total number of records.eg : “1 of 3” if we are on the 1st record of the 3.In french version, the translation is “ 1 de3”, but it appears space is missing before the final number.In the case where there is only one record, display is “1 de1” and one customer complains that it is confusing as he read “1 del” (final caracter is ‘l’ instead  of ‘1’ in their mind).Is there any chance to add this space or replace by / ? If so how can we do that ?  Thanks

Hi,IFS Cloud 21R2 SU 2. I am looking for the procedure to install Demand Planner client and server for IFS Cloud 21R2.ThanksUma

I have written a procedure to finish work orders, however if there is an error when calling the api to close I want it to log the problem but continue with the rest of orders.  How do I complete this in the code please ?Sample code:objversion_ varchar2(200);  wo_objid_ varchar2(200);  wo_objversion_ varchar2(200);  null_ varchar2(32000) := NULL;  error_message_ varchar2(2000);  t_ date;  CURSOR Cur Is    Select wt.state, wt.objid, wt.objversion, wt.task_seq, wo.objid as wo_objid_, wo.objversion as wo_objversion_, wo.wo_no    from ifsapp.ACTIVE_SEPARATE_UIV wo inner join ifsapp.JT_TASK_UIV wt On wo.wo_no = wt.wo_no    where wo.mch_code='MATERIALS' and trunc(wo.reg_date) <= Trunc(sysdate)-30;         BEGIN   FOR cur_chief in cur loop    If cur_chief.state In ('Released','New') Then       Transaction_SYS.Log_Status_Info('Work Order: '||cur_chief.wo_no|| ' has been finished.' , 'INFO');       IFSAPP.JT_TASK_API.START_WORK__( null_ , cur_chief.objid , cur_chief.objversion , null_ , 'DO'

Hello community, Any solution to suggest set the right parameters?I want to create a supplier offset proposal for a manual supplier invoices with an “FM” series ID. ORA-20110: AutomaticOffset.NOAUTOSEIES: The specification of the invoices series with a manual numerotation isn't authorized. Use an invoice serie with an automatic numerotation.Thanks in advance !  

[Mon Nov 28 01:42:17 UTC 2022] - INFO: Installing ifs-cloud[Mon Nov 28 01:42:17 UTC 2022] - INFO: Using chart ifscloud/ifs-cloud --version 222.0.0[Mon Nov 28 01:42:17 UTC 2022] - INFO: Installing ifs-cloud[Mon Nov 28 01:42:17 UTC 2022] - INFO: Running helm upgrade[Mon Nov 28 01:57:44 UTC 2022] - SEVERE: UPGRADE FAILED: post-upgrade hooks failed: timed out waiting for the condition[Mon Nov 28 01:57:44 UTC 2022] - SEVERE: Failed to install ifs-cloud[Mon Nov 28 01:57:44 UTC 2022] - INFO: ifs-db-init log:

Hi all, me and  my Team are coming from Alliance 15 and currently working on the Field Service Management (FSM) Part of IFS Cloud, but I think this can be seen as general Data Logic or Mapping Question. I’m having troubles to find the correct references to match an entity to another. This actually holding me back on API’s and also in the Query Designer joining e.g. SrvRequest with JtTask. Is there any guide or documentation describing the Data-Structure and/or References, something were I can get the idea of how entities are working together? Thanks,Michael