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Good afternoon,I have some problem how to insert special characters via procedure into the database.I have a simple function that takes me through a purchase order, goes through the item numbers and adjusts the description accordingly. In the Czech description there is a character "č", which then gets me wrong in the database and I don't know where I am making a mistake. and in IFS and database i see this Thanks you guys 

Hello IFS Friends, When using Oracle SQL Developer I get a different value for balances of GL accounts vs using the GL Balance Analysis screen in IFS. We’re on IFS 10.11 and I’m using IEE. Logging in user App Owner in both cases. Am I using the wrong view? Below is my SQL Query and the result:    And here’s the same searching using IFS front end GL Balance Analysis screen, but getting different result:  System info is telling me this is the right view:  I’m getting the same type of issue no mater what parameters I use (specifying company code, time periods, etc.) Any suggestions? Thank you!

We have issues with our “Final Invoice Posting” scheduled database task. Some of the supplier invoices post successfully, and others are skipped and have to be manually posted.We have tried running the Task manually and it always skips the same invoices. When users try to manually change the invoices to Finally Posted, they do not receive any errors. Any ideas why the task would be skipping some invoices and not others? Below is our task setup: And an example of one of the background jobs where some invoices are skipped: 

Just upgraded from IFS23R2 to IFS24R1 without hickups (thumbs up). Now I want to know how to make bulk changes to the time zone per user setting. I open the debug options and wham, what do I see…Page info gives:Where did the SQL part go that helped me to find the query (and views) used?Where is the link to the projection?Where is… the rest?User has been set up to have all access to all projections. All system privileges are added to the IFS_FULL role that we prepared (with all the projections).And no, I checked, it is not in the known IFS24R1 limitations:  

Hello everyone, I've come across the 'Propose Project Transaction' checkbox when creating a project.Could someone explain the functionality and typical usage of this feature within IFS? Thanks and Regards,Navoda

Hello - I have a customer that is using the Quick Customer Order Registration assistant. When they try to use the “Add From Order” to copy the lines from an existing customer order, change the quantities the lines are not copied over.    

We encounter an issue when we enter a customer check for a customer who is set up as “other payer” for multiple customers. We can go in and match the invoices, but once we hit finish, it only matches those invoices that match the Payer Identity and puts the other payment “On account. We then have to go in and perform an offset to apply the payment on account to the invoice. In App 9, this wasn't an issue, and it would match all the selected invoices.Are we missing a step or any required basic data set up?Any insight would be appreciated.    

We would like to run a month long campaign for all customers aside from a few national accounts that already receive discounts on the campaign items.  What is the best way to go about this?  I have selected the “include all customers” toggle to get the campaign applied to everyone but I’d like to be able to exclude these two customers.  We are running IFS Cloud 23R2 if it matters.

I am new to page design.  I have figured out how to remove things that I don’t want certain users to see, saved and published them as new contexts.  What I cannot figure out is how to assign those contexts to a user or user group.  The Test context is not showing any changes for the user when they log in.  

Hi, With the rental management process, it is possible to manage the rental of a tool from a Supplier directly from a Work Task : start rental, end rental...Is it possible to manage this kind of rental from MWO Service App ?I cannot find these actions on the work assignment pushed to the mobile device.If this functionality is not available on MWO app, is it part of the roadmap to add it ?Kind regards,Lénaïc

Hi,HSBC requires an SUN (Bacs Service User Number) so that it comes out in the ISO20022 Bacs xml file.It should come out in the <Dbtr> Section as the <Id>. Where in IFS do we enter this data?<Dbtr><Nm>The Company Ltd</Nm><Id><OrgId><Othr><Id>123456</Id></Othr></OrgId></Id></Dbtr> Thanks for any help.Cheers,Graham

I’m looking for a way to track deployments of equipment, but I don’t really want a fully blown asset manager.In IFS assyst, I want to connect a contact user (Customer) to an Item  in order to be able to find all item connected to a customer and the other way around, all customers connected to this item. I would also require a date field and a status field. A field to record the number of items connected would be useful as well.I’m currently using assyst 11.3.7 but happy to upgrade if that help.Does any have any ideas on how I could do thisThanks 

Is it possible to undo a delivery for a customer order in cloud?

We purchase labels on a spool of 25,000.   Our supplier always adds an additional 500 labels (for good measure) to every spool but does not invoice us for these extra units.  When receiving in the spools, is there a way to automatically “count-in” the additional 500 units so that the quantity on our handling units reflects what is actually on the spools?  We don’t want to increase the quantity on our PO’s because we aren’t being invoiced for that full amount.  We’ve considered using the inventory conversion factor and updating it to 1.02 but our finance department is worried about UOM conversions/reports/accounting entries as well as audits.   

We are currently working on upgrading to 23.2.6 (remote deployment).  The middle tier server image files are no longer showing under “manage deployments” in the LE build place.  Our current application version 23.2.0 is running on OVA 2.0.1, but I’m pretty sure I saw that new SUs were running a newer middle tier version before we lost access to the dropdown list previously showing under manage deployments.  The bootstrap and binary downloads are still there, but the OVA dropdown seems to have been replaced by Oracle version package downloads.  Any idea where they went? 

Good day.  I just want more information re the EMPPAYBSOC  Property Code; what is it used for?  Many thanks.  Anya

Hello,its possible create custom menu, where field “Menu text” include variable from row in table where i call context menu.Something like this for example Click down {&ITEM_NO}Thanks guys  

Hi All,We have noticed different errors in Print Jobs (Print Queue) and could see them in log file as well.Error: The handle is invalidError: Settings to access printer '\\hhc04\chair cell' are not valid.Error: Object reference not set to an instance of an object.Error: The system cannot find the file specified And I noticed some errors given printers to complete the print job successfully for the same user and for the same report.But sometimes it will remain in ‘Remote Waiting’.I have checked the ifs-printagent-config.xml file and Physical printers that are mapped with Logicalprinters are available.I really appreciate your valuable opinions to fix this.Thank you in advance.

Hello Community, I completed the IFS TAS installation using F1 documentation.Frankly, I didn't understand the Redirect URI part at all. But I guess it is caused by Redirect URI.touch apps server something went wrong! tas downloads - no item available.Ps: If anyone can help me with my installation; I can share it on a remote connection. Best Regards

Hello, We are using Cloud 23.1.8 and wondering if anyone has moved the Attachment section to a different place on the page.  Is that possible?  We have moved many other things around in Page Design but haven’t been able to figure out if that is something that can be done.  

My customer is using MWO Maint App with Apps10. They are using a tablet and on this Tablet IFS is installed. It is possible to link a IFS Client URL in Mobile Intergration and when klicking on it in mWO , the specific mask will open in IFS? 

Hi guys,I am trying to update the credit limit on screen Customer with a sql event and get the following error message: ORA-20115 - The "Customer Info" has already been removed by another user. Can anybody help?How can I avoid it?

Hello, does anyone know what is the difference between Activity and Activity type for Colour Activities in PSO? As far as I’ve seen in the Legend, there are exactly the same colors for both of them. The only difference is for Default, which I don’t know when it is used.Legend:Thank you very much! Best regards,Iulia

Hi,I want to use the Link to View Document URL as a field in a report,  but when I copy, it does not include the record parameter values. When I use Send Links by Email option  and copy the URL to View Document it has the record parameter values.  Is this a known bug or is there any workaround to use? Customer is in 23R2 Thanks in Advance.

Hello everyone,We are considering internally to have a free text field as documentation on the ticket in AssystWeb, which must be filled in before the ticket is completed.Is it possible to create such a mandatory field that does not interfere with the workflow or actions on the ticket except for the Done action? Kind Regards!Jeremias