Solved

We are looking at improving UX through ticket logged emails base on source; e.g., 'We have logged a ticket following your call to our Support Analysts' when logged with the source of 'Phone'.We have successfully implanted this when using the system defined source options using the code below...ADDITIONAL VARIABLE[AV_SOURCE_TYPE"] = "event.receiveSourceType",ACTION PROCESSOR RULE{        [[ Internal User - Logged Email - Self-serviced by Portal]],        [[            ACT_TYPE_SC == "ASSIGN"                and (tonumber(ACT_TYPE_COUNT) == 1)                and (EVENT_TYPE == "i"                    or EVENT_TYPE == "s")                and (AV_REPORTING_USER_SC == AV_AFFECTED_USER_SC                    or AV_REPORTING_USER_SC == "")                and (AV_AFFECTED_USER_SC or "") ~= ""                and AV_AFFECTED_USER_SC ~= "XXEXTERNAL USER"                and AV_SOURCE_TYPE == "assystnet"                and (tonumber(AV_BUNDLE_EVENT_ID) == 0)        ]],        strSendMailV2 .. "TEMPLAT

Hello, I am trying to add a line to a Sales Quotation using a REST API from C# and I am always receiving the following error:ORA-20124: Error.NULLVALUE: Field [ProbabilityToWin] is mandatory for Order Quotation Line and requires a value.I DO have ProbabilityToWin in my payload and have tried several iterations of a value (100, 1, 0, 0.1, 0.9).  I have also written many API integrations with IFS so I’m not new to this.Here is a snippit of the payload:    "UnitPriceInclTax": 0.00,    "ProbabilityToWin": 100,    "OrderSupplyType": "InventOrder",and the API URL is:/main/ifsapplications/projection/v1/SalesQuotationHandling.svc/OrderQuotationSet(QuotationNo='{1}')/OrderQuotationLinesArrayThis happens in both 23R1 SU10 and 23R2 SU3.Any help would be greatly appreciated. Regards,Robert Blansett

Hi, some of our users have this “issue”:Aurena, with UPD20Chrome or Edge  Under Business Mails, when they click the “Mail Body” button: then the file is downloaded as an html file and can be opened in another tab: For other users, the mail body is just displayed in Aurena: Does anyone happen to know whether this is that a setting in IFS or in the browser? I cannot find a rhyme or reason - it seems not to be permission, because we have users with the exact same permission and role but different behavior. Appreciate any tips :-)Thank you!

Hi There,Could someone help me to resolve the below issue. I have provided all the necessary access to the forecast server and flow id, also the forecast is published to respective user with full access.  Regards,Mithun K V

The data schema does not completely suit my needs, so I was wondering if there is a way to apply a xslt on the data so I can shape it the way I'd like to. I know there are ways to apply a xslt to create a XML/text output, but I'd like to still have the pdf output, just with the amended dataset.

HI Team,Requesting help here.I saw that we can receive shipment orders through generic receipt processes.I want to receive the shipment (created via shipment order) through the Incoming Dispatch Advice process to another site. I am aware that we can receive it through register arrival. Since shipment order used to send material between sites in the same company, I added the DESADV message on the company level and Send dispatch advice automatically toggle also enabled in site level. I can see my shipment sent the dispatch advice and delivery note is also printed. But I am not getting any records created in Incoming Dispatch Advice window. Did anyone of you followed this flow and does it work? Or Am I missing any key data? Thanks,CHamath

Hi,If i understand well, with a major release bookmarks will be deleted. Is there another way to keep or copy them than copying them one by one for each user profile (i don’t even know if this will works after the update)? Regards,Pierrick 

Hello here,I’m trying to add a custom field that contain the list of our customers.But when i try to find it in my custom enumeration, i’m stuck.Is there an existing enumeration for that ?  If not, how can create it ?Regards,Pierrick

HI I didn’t achieve to find what was behind this parameter in the configurator editor / times section / MoveTaskAppointmentToHistory ? Thanks for your feedbackrgdsChristophe 

Hi all, In app9, we included URLs to records in the emails triggerred by business events. An example is when an absence request is generated, the supervisor will get an email with a url that takes them to the absence request to authrorise/cancel. Generating the url in app9 was easy, but how do you do that in Cloud?  Current address looks like below when the record is looked up in Cloud. How would you construct this dynamically to include in an email body as a url? TIA https://xxxxxxxxxxxxxx/main/ifsapplications/web/page/AbsenceManager/HolidayRequestPage;$filter=CompanyId%20eq%20'ATH01'%20and%20EmpNo%20eq%20'33004'%20and%20RequestId%20eq%204;usedefaultfilter=false;path=0.985058153.1069399219.36286911.1836918546.1460483063.eyJmIjoiL1BhZ2UiLCJnIjoiQWJzZW5jZU1hbmFnZXIiLCJpIjoiSG9saWRheVJlcXVlc3RQYWdlIiwiYSI6InZpcnR1YWwtMSIsImIiOiIxNDYwNDgzMDYzIiwiZSI6IkFic2VuY2UgUmVxdWVzdHMgLSBEZXRhaWxzIiwiaCI6IkNvbXBhbnlJZCBlcSAnQVRIMDEnIGFuZCBFbXBObyBlcSAnMzMwMDQnIGFuZCBSZXF1ZXN0SWQgZXEgNCIsIiRmaWx0ZXIiO

Hi everyone, I’m a new user on IFS cloud and I can’t connect on Business Reporter. On my test environment everything is OK however on the production environment it’s impossible. I have this message “Oops! Something went wrong - Invalid parameter : redirect_uri”. Do you have an idea in order to help me. 

HI 1.I created an instant invoice and allocated the rent income across six months. 2.Following is the voucher created and FULL amount has been debited to the rent income account for the same period.HOw to ensure that the revenue is allocated properly? Many ThanksL.K

Hello community,We are working for a new assignment with just IFS Cloud (24R1) and PSO (6.13) environments. We need to make the connection between the two environments.We used the IFS Optimization Framework Configuration Assistant and we’ve encountered with some issues trying to finish the configuration: Validating IFS Cloud callback URL failed. Error message was: PlsqlapServer.ERRINV: ExecutionException from Sender thread Caused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending data Caused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderExceptio. If this is an external URL which can be accessed only from IFS Optimization server, it cannot be validated using the configuration as

Hello All,I have a simple question.Is it possible to copy bookmarks for one IFS Cloud user and paste them across all the user profiles for a client? Is it possible to use the Cloud Data Migration screen to achieve this?  A client wants to avoid setting up the bookmarks manually for each of their users.Thanks in advance!Best Regards,Sayeef

Hi experts, I am facing an issue when saving a part to the Task Card. You may refer below image. Any insights to solve this issue is highly appreciated.IFS Clouds 23R1 Thank you 😊

Hi All, We can see that the lists are used cards in MWO (Mobile) in Aurena Native. If we navigate to the page designer (My Work Page), we can see the list is there, but the attached card (MyAssignmentCard) is not visualized. Can’t we add new fields to the cards through configurations in IFS Cloud 23R2?  

Unable to save On Hold Column, when I add the on-hold column to supplier analysis in application it adds but does not stay there.

Good, How can I visualise the Custom Fields created from IFS, in Business Report? Thank you very much. Best regards.

License Usage of ‘IFSANONYMOUS’  (IFS Anonymous User) has become ‘Full’ after APPS8 to APPS10 Upgrade. License Usage for ‘IFSANONYMOUS’ was ‘None’ in APPS8 and now in APPS10 it has consumed 1 Full User license. Why it consumes a Full user even though it is an IFS System User?

We are using IFS APPS 9. Scheduled database tasks run daily for Manufacturing Lead Time (10 PM) and cumulative lead time (8 PM) calculations, as well as daily MRP calculations (1 AM). A quick report for the MRP is generated and sent out at 5:00 AM. Generally, this process is consistent day-to-day, but we have noticed disruptions during weekends.During weekends, lead times for certain parts increase, affecting our MRP reports over the weekend and on the following Monday (or the 1st working day of the week).To address this issue on Monday, we have tried manually re-running the scheduled database tasks for Manufacturing Lead Time, Cumulative Lead Time, and MRP calculations site-wide. This correction ensures accurate lead times and MRP reports.We would appreciate insights into why these disruptions occur and any suggestions for prevention. Thank you for your assistance.

Hi All,Does anyone have an idea on how the value for keyref is generated?Shipment ID is the parent key of the entity ‘SupplierShipmentLine’, so I expected it to be shown first, but this is not the case. (LINE_NO=1^SHIPMENT_ID=10^)I checked the relevant projection and the keys are defined in correct order as well -Thanks,Dananjaya Misso.

HI ,Can I get an explanation of using this payment tolerance option. Many Thanks,L.K

In APPS 10 when selecting the status park on the shop orders screen it prompts me to select a Park Reason, we currently do not use this status but would like to utilize it, but not sure how to load park reasons and descriptions. I do not see where this can be added via basic data. Any help would be great. Thanks!

I was wondering if someone could explain what inventory and financial transactions result from the receipt of by-product from a shop order? thank you

Hi,  We have a customer upgrading from an IFS APPS10 implementation to IFS Cloud. There are currently using IFS Apps10 Aurena, but only for limited functionality like time registration. Is there a way/tool to transform the permission sets created in APPS10 IEE to IFS Cloud, projection based permission sets? Are there any innovative ways that you are currently using? Also any best practices to follow in such an upgrade of permission sets would be appreciated, so that we prepare the permission sets in APPS10 so that it is easier to upgrade. Thanks in Advance!   @NikhilMalik