Solved

11558 Topics

a.georgeDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

I have created a custom Field in Marketing Campaigns and wanted to make this a parameter in the lobby.How would I do this please?

1728

1 year ago

Dario Flandia

asked in Supply Chain

Output Types Error

Error Message appears while saving Purchase Order Document to Output Type PURCHASE (System generated). Even on the IFS Help (Define Output Type) its described, that Document 6,45,46 is suitalble for Output Type Purchasing. Does anyone know what is wrong with this Outpuut type PURCHASE? If you create a Output Type by yourself, I am able to add the documents without any problems.

3036

1 year ago

KEVSERSidekick (Customer)

asked in Supply Chain

debug console does not open

hi,when I try to open the debug console, it throws it to the background and does not bring it to the screen. I have tried the following steps as a solution but still the debug console does not open.What can I do as a solution?I deleted and reinstalled the personal profile. I removed the bordlees window option in the options section. I deleted the 2.0 file in local and reinstalled the application.

1445

1 year ago

KEVSERSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

history log on custom view

How to open a history logs on custom screens in custom tabs?

985

1 year ago

rifasrajaSidekick (Customer)

asked in Distribution (CRM, Commerce)

Perform RMA for the serialized part

Dear Community,We are currently facing challenges in handling the RMA for the serialized part.Let me provide you with a detailed overview of the situation.For quite some time, we have been using a particular inventory part. However, due to a requirement, we needed to transition this part to a serial tracking. Since there were no available stocks of the part, we managed to successfully convert it into a serial-tracked item. Recently, a part was returned by a customer, but it was initially delivered when the part did not have serial tracking enabled. Consequently, we are now encountering an error when attempting to receive the part with a serial number. We would greatly appreciate any assistance provided for this issue. when I try to receive with Serial no, getting following error.Part Master

2334

1 year ago

Furkan ZenginSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Page Error - NAMESPACE_NOT_ALLOWED_AT_FIRST_ELEMENT

Hello all, I am facing an error when saving a custom page.Projection name is HfmReportingEntity name is HfmAttributes{"error":{"code":"ODATA_PROVIDER_ERROR","message":"An internal server error occurred. Contact administrator.","details":[{"code":"NAMESPACE_NOT_ALLOWED_AT_FIRST_ELEMENT","message":"Namespace is not allowed for Entity Sets, Singletons, Action Imports and Function Imports; found 'IfsApp.HfmReporting'."}]}}What could be the error Thanks

3718

1 year ago

Ryo AsadaSidekick (Partner)

asked in Document Management (DocMan)

document revision released without a object reference

When I press "Release" from the right-click menu "Status" on the document revision screen, the following message appears and I cannot release the document(IFS10). "Need object reference for document revision ([document class]-[document number]-[sheet]-[revision]). Check document title."Is it possible to make a document revision released without a object reference?

1303

1 year ago

EdieSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Breakdown of by-products received

I cannot seem to find the qty of by-products received into the inventory in shop orders screen.Is there a way we can have a breakdown of by-products received for each shop order.

897

1 year ago

msimovicDo Gooder (Partner)

asked in Products (Manufacturing, Products, Engineering)

PDM - Engineering Revision Transfer - Make and purchased (raw)

Hi,our customer has the following requirements.They have 3-Site, for example:ABCHe create an “Engineering Part” with “Provide Code” and “Product Structure”, for example:“Part Number” = 1212“Provide Code” = MakeThe next step would be “Engineering Revision Transfer Action”.The “Part Type” per Site are:A = ManufacturedB = Purchased (raw)C = is not needed For Site A with “Part Type” “Manufactured” it does the transfer.For Site B with “Part Type” “Purchased (raw)” it does not the transfer! This is the Error message, I understand that, but this situation exists and I think not only in this company. Is there a way to transfer a “Engineering Part” with “Part Type” manufactured and “Product Structure” as a “Purchased (raw)” Part?Would appreciate a timely response, thank you in advance for your assistance.BR,Milanko

2724

1 year ago

bskallerudSidekick (Customer)

asked in Alliance

A bit of praise for Astea 15.4.4

We deployed 15.4.4 last week, and our users were really please with the addition of the action button for Installed Items: The “right-click” functionality on this page in Astea Browser was sorely missed when we moved to 15.2, so this was very welcome

671

1 year ago

LenaicDAVIDHero (Employee)

asked in Service (Touch Apps, MWO, MRO)

Is 22R1 tool check-out/in functionality available from MWO App ?

Hi,In IFS Cloud 22R1, the tool check-out/in functionality was introduced in Asset Management, with the possibility to do self check-out/in for technician.I could only find how to perform this from IFS Cloud and not from MWO App.is this functionality available on MWO app in some way ?If not is it planned for it to be added ?For the customer I am working for, technicians will only have access to IFS through MWO App with LTU licenses. This tool check out / check in process was something of interest. But if it is only available from back office and not from MWO app, they will not be able to use it.Kind regardsLénaïc

1697

1 year ago

LinkSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to restarte the IFS Connect Server?

Hi experts,we have IFS APP10 and are in cloud.How can we restart our IFS Connect Server if it doesn’t react?

2824

1 year ago

WIAUser1Do Gooder

asked in Finance (Financials)

How to navigate to "Customer Installments Analysis" page in IFS Cloud?

Hi Team, Can one of you please advise how we can navigate to the below screen in IFS Cloud? The Screen shot if from APP9. Thank you.

572

1 year ago

AndreasWanzeliusDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Cancel Received PO lines

I have a PO and all the PO lines have been received by mistake. How do I cancel them?The PO is in status Received. When I make a Purchase Order Change Order and RMB > Cancel on a line “It is not possible to change a contractor type purchase order line that has project time or cost reported to it” message appears. So what should I do to reverse the receive status?

5354

1 year ago

TheoBHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Can we plan a BPA?

Hello everyone,Is it possible to plan a BPA? (is there a procedure in a package that allows you to do this?)Thanks in advance!

1042

1 year ago

SamiLSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

mass-edits in Managed Cloud

We need to connect 800 users to a Company and perhaps multiple Sites.Do we really have to do this 800 times manually in 2023 ? What about when projects have 20.000 users?I’m sure it’s possible to do this with a database run, but considering those can be difficult in Managed Cloud (this question got directed from a ticket to Community, so there doesn’t seem to be any ready capability for this) .Any pointers or good experiences you’ve had?There are news that 23R1 would enable Permission Sets for SCIM users, so that takes care of that part - but Companies and Sites remain an issue.

1675

1 year ago

itsrubymDo Gooder (Customer)

asked in Finance (Financials)

GL Automatic Posting Rules: Code Part Value After Posting

Hello there,We are using IFS Cloud. I am trying to use GL Automatic Posting Rules to post certain revenues (original GL coding will come in via manual customer invoice; voucher F) into other accounts based on a certain percentage. I have set up the "original code string" tab as below. I have allowed the project code part to be "%" to allow any value. When setting up on "Automatic Posting Rows" tab, the below error message popped up. The project code part is not the budget/planning code part and it is in the valid time interval. In this scenario, my intention is to retain the same project code part value from the original posting. The project code part value may vary in the original posting, which makes it impossible for me to set it to a specific value.Can you please help? I would greatly appreciate any insights or guidance you could provide on this. Thank you!

2393

1 year ago

JustinJDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to set default file location for Excel Output

When using the Output option under a screen to output data on a screen to Excel, I expected the output to be saved in the default location set in my Excel if I click the Save button on in Excel while in the file.However instead of going to my documents folder on the PC, which is my default save location in Excel, after alot of searching I found the files generated like this in IFS are actually going to an IFS temp folder instead, so the next time I log into my windows, they are gone.Where and how do I set my default location for files output to Excel from IFS this way to my normal Documents folder, if IFS is ignoring the default path set in my Excel options?Heres what I do:Output file with this option: When in Excel, press Save (not Save As), and then file ends up in the temp folder below instead of in my Documents folder.In the path below, user id is my actual user id, and the 2 digit number directory at the end changes name at each Windows logout / login.C:\Users\<userid>\AppDa

3142

1 year ago

AndryisSidekick (Partner)

asked in Assets (Asset Management)

Abnormal maintenance plan calendar calculation

Hello All,I’ve created a new PM action with a very simple calendar. (Start date today, Plan execution every 5 days, and the calendar is 24/7). The generated maintenance plan is not as I wished.Calendar had been re-checkedIs this a case or a misunderstanding of how calendar works in a PM action?Thank for all your advices

1004

1 year ago

woprhoweSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Access denied error while updating Touch Apps from 10.16 to 10.18

I have successfully deployed delivery 2016 (UPD17+UPD18) to my IFS test environment, but have run into an error while applying the included Touch Apps manual installation on my utility server. The Touch Apps database is a separate database from IFS and I have verified IFSTAS and TASRUNTIME user/password within the the TAS database and verified the IFSMOBILITY user/password within the IFS TEST1 database, but received an "Access denied" when the installation runs.Product Version: 10.18

492

1 year ago

BGunnDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Calendar Generation is Apps 10 Aurena

Hi, cannot find this functionality in Aurena. Is it only available in EE and, if so, which Cloud version has it been reintroduced in ? Thanks

592

1 year ago

SasonoSidekick (Employee)

asked in Document Management (DocMan)

local checkout path - Cloud

How can I change local checkout path ?It is not automatically set, after first time of checking in/out the document, and it is not possible to change it in the User setting even if the user has document admin access.

2685

1 year ago

Himasha AbeywickramaSuperhero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud Excel Add-in

Hi All,Couple of our customers have raised a concern that they are not getting the option to upload the manifest file from the Excel desktop client. However, they are able to upload it to the Excel web client. Steps that were followed :https://docs.ifs.com/techdocs/21r2/020_installation/400_installation_options/010_data_management/030_data_migration/Any idea what the issue could be?

254711

1 year ago

bhraauSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom event to make a Rest call with an Ordered List "[]"

There is a requirement of a Cloud Customer to make a REST Call using a Custom Event.Jason Body is bit complex and has Array Elements on it.Is there a way to fetch Array of Data to a REST Event without doing any Business Logic Changes? Only possible solution I can think of is to eliminate array elements and to send multiple messages against each Array Element, but the customer prefers to sent just one message with all elements.Appreciate any advice or recommendations.

1212

1 year ago

ssaboSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Custom Metadata - Link to baseline table causing batch sync error

Trying to solve an issue relating to a batch sync error on mobile with a baseline view. Two views: MMA_request_history_view and MMA_task_history_view are returning the following error‘~BatchSyncError:Metadata not found for mma_task_history_view.modified_dttm. Contact your system administrator for assistance.~’I have updated the view to include modified_dttm, as well as added custom metadata to reflect the new field. Both views use a similar line in their sync rule <attr>MMA_REQUEST_HISTORY_VIEW.*</attr> to label all fields. My assumption is that the custom metadata entry for mma_task_history_view is missing something to link it back to the baseline view. Any thoughts?

422

1 year ago

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