Skip to main content
Solved

How to handle Voucher Entry Error: Currency Balance not zero in USD only

  • August 19, 2024
  • 3 replies
  • 127 views

Forum|alt.badge.img+16
  • Hero (Customer)
  • 673 replies

Community,

 

Wondering how to handle this error in Voucher entry. below screenshot shows voucher only not balance in USD currency. Our accounting currency is USD, voucher entry is CAD currency.  Thank you.

 

Best answer by Thomas Peterson

Hi, 

 

Look to me like your out of balance in CAD by .03. 

 

You can add a new line as .03 CAD and 0 USD, or the user may decide to edit one part of the CAD value by .03 and make sure the USD value remains as is. 

Changing one value (CAD) and leaving the USD may take some trial and error. I documented this for another posting some time ago.  

Best regards, 

Thomas

3 replies

Forum|alt.badge.img+19
  • Superhero (Employee)
  • 1111 replies
  • Answer
  • August 19, 2024

Hi, 

 

Look to me like your out of balance in CAD by .03. 

 

You can add a new line as .03 CAD and 0 USD, or the user may decide to edit one part of the CAD value by .03 and make sure the USD value remains as is. 

Changing one value (CAD) and leaving the USD may take some trial and error. I documented this for another posting some time ago.  

Best regards, 

Thomas


Forum|alt.badge.img+16
  • Author
  • Hero (Customer)
  • 673 replies
  • August 19, 2024

@Thomas Peterson Thank you again for your time. will try.


Forum|alt.badge.img+16
  • Author
  • Hero (Customer)
  • 673 replies
  • August 19, 2024

@Thomas Peterson  it is working. we enter CAD, debit 0.03, zero USD. enter the second line, zero CAD, credit USD 0.03, it is balanced. and we are able to cancel the voucher.

 

question, why system cannot auto do this as we have AP9 posting control set up already?

 

Thank you.