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I have created a customer order which went to blocked status due to credit limit blockage after releasing. This blocked customer order shown demand in IPAP window cos “Release for MTRL planning” function is ticked in customer order line tab. but why demand is not generated in master scheduling.My Question: Why does this happened when "Release for MTRL planning" set as ON, why does MRP calculate the External Customer Order as demand, but Master Scheduling does not?

Hi All,This regarding a missing field in IFS Cloud.  In APP10, the ‘Superior Alternate ID’ field is visible under “Part Serial History window” (&AO.PART_SERIAL_CATALOG). But this specific field is not able to see in the IFS Cloud version. Is there are any other alternative has been introduced in IFS Cloud for this specific field? Regards,Nikila Dissanayake

Hello,  My customer wants to migrate to IFS documents revisions, with the file linked to it, for a high volumetry of documents (not possible manually).They have documents (PDF, xlsx, docx, ...) stored in an external server.What they want is to have for each document :a Document Revision created (all in the same Document class) the file which is stored in an external repository accessible in the “File ref.” tab, so that “View document” or “Edit document” features work with it. => Is it possible to recreate this without adding manually the file to IFS, for it to be saved in the destination repository ? Like only migrating the “link” to the file in the appropriate table ?=> If possible, would a SharePoint repository compatible with IFS document management ? Thanks, Pierre 

Hello,I am trying to display the technical drawings for the shop order components in the Shop Floor Workbench screen.Setup is the following :Technical drawing + tehcnical drawing revision entered in the dedicated screen ✅ Documents are attached to the revision On part revision, technical drawing no & technical drawing revision are entered✅ Documents of technical drawing are displayed in the Part revision screen (source : Technical Drawing recvision) On Shop Floor workbench, the technical drawing is not displayed (on the material line of the component)❌ Has anyone find a solution to displays the technical drawing for the shop order materials ?Ideally the revision would be fetch from SO reservationThank youNB : FYI A topic has already been answered for the top-level part of the shop order :  

Hello, I am implementing the setup of Resources for my customer on IFS Cloud 23R2. However I can’t manage to add a line in the SITE SETTINGS tab of the MAINTENANCE/SERVICE tab of a person resource : Ifs won’t let me save the line even if I fill in all the mandatory or not mandatory fields.By enabling the log, I get the folowing error :DEBUG - Empty required attributes: ResourceConnectionSeq The issue is this field is not displayed in IFS in standard, and even if I add It with Page designer, I do not know what to put in it.==> Has anyone encountered the same issue and managed to find a solution ?Thank you,Pierre  

Hi all,Our accounting department came up with difference on the report which is ifs’s standard customer transaction report(pdf).The report that I had a bit chance to review details and noticed that an advance invoiced was matched 2 payment separately.(currencies: invoice usd, payment usd, company eur)The transactions probably proceeded as follows: IFS converted invoice currency into company currency and calculated difference due to rounding. Then posting control pp13 worked and added line for the amount of difference. (fx gains)I think the report shows wrong value and wonder that someone might have experience similar problem. It should have shown as 418,12 instead of 418,14. There might be another difference.ps: For related account gl opening and closing report is not showing any difference.Here is the gl voucher details:Thanks in advance,

Hi everyone,I am using assystNET and would like to insert a page break between each web custom group of a service form to make each one in a single window and when the user fill it there will be ‘next page’ button on the end to take them to the next web custom group. My goal my is that I don’t want a long form where the end user has to scroll down to fill it. Thanks 

Hello, Is it possible to add Custom Attributes to a Notification in the Notify Me App? The standard information shown isnt sufficient.I have a Custom Attribute in the PO header that holds key information that we would like to display in the Purchase Order Approval Notification that is sent to Notify Me.Any guidance would be appreciated ThanksJames  

Hello everyone.In this screen : ifsapf:tbwTransResultWe need to delete some records in which the start date is today, we have the following error message by trying the deletion :Absence records connected to absence Types cannot be changed in this windowWhat can we do to make possible the deletion?

Hi, i have a serious problem of performance on 1 environment and it seems to be related to some specific schedule tasks that keep running and drain all CPU power. In this picture you can see the methods F1JOB_112, F1JOB_2 and so on … How can i know to what schedule tasks they are related to ? Indexation ? Cache Refreshing ?

Hi,Today is Friday 28th and when I enter Time In, it goes to previous day that is 27th Thursday’s time card. Any idea how this can be fixed?

Hello, I cannot find the relevant table when I search for "setup history log" to keep the log history from the special events screen. How can I find it? Best regards,Mervan 

Hi,I have a question and I need your help.I have a request work task that I have completed it in mobile work order but still, the status in Cloud remains ,,work started,,. If I try to change it manually, it tells me that I have an active assignment, but in MWO the only assignment I had is completed. Do you have any idea why this is happening and how to set the status to work done? I am using IFS Cloud 24.1Thank you in advance!Best Regards, Miruna

Hi, I am having an action which takes LongText as input, inturn I have used CLOB datatype to parse the longtext value in my procedure, but when I send the string via postman it gives error as “ODP_DESERIALIZATION_ERROR”.Is there a way to parse the longtext values or BLOB values.  Thanks in advance 

Hi,To streamline our processes in our of our business lines we decided to automate part of the shipment process. To do so, we’ve created a Customer Order Type and a Shipment Type which both stops after the order confirmation is printed, meaning that in theory once the parts are reserved it should create a pick list, pick the parts, dispatch and invoice the order. Unfortunately, it doesn’t do that, If we reserve parts it gets stuck there though if I press “Report Reserved Quantities as Picked” it triggers the processes and it will automatically perform the steps mentioned above. My assumption is the issue lies somewhere with the pick list so I’ve added the pick list report in Report Printers and set it to No_Printout but that hasn’t changed a thing. Any advice would be welcome.Cheers !     

This new expansion ‘+’ has appeared in the Dispatch Console with the install of SU7 (Web Portal). This is a feature that was originally part of the Astea Browser and we were more than happy to see it go away. Is there a way to disable this feature so these lines are AWAYS expanded by default?  

Can we add custom background image from our local machine or from a link in lobby element???

Why do some Order lines automatically goto Invoice once Delivered? Order Type ‘PO’ should stop after Print Delivery? Is there some other auto-process that would cause some lines to Invoice but not others? It seems ‘Supply Code’ might? When process the lines with ‘Supply Code’ = ‘Invent Order’ the system stops before Invoicing but lines with ‘Supply Code’=’Int Purch Trans’ will auto invoice once Delivered. We don’t want to auto-invoice the lines.Please point me to a solution, thanks.   

HI ,How to troubleshoot when field description is not appeared in IFS Cloud. I am aware that every field may not have the description but I am trying to get an idea on below Fixed Asset parameters. Many ThanksLakna

When we run payments in full, expenses gets authorized for payments, but if we do not want certain expenses to be transferred for payments, we can remove authorization by doing this,But when I try to remove authorization, I’m getting below error, Can anyone please advise, why I’m not able to remove this authorization ? 

Hi Everyone, I am using IFS APP10 UPD 13. I am trying to access some data via web url using the link generated from “copy data link” If I access the url from browser, it works fine. ie - it requests password authentication such as below: However, if I try the same on MS Office app such as Power BI, it failed for both Basic & Organizational account authentication: Please advise. Best RegardsHami

Hi All, I have a question around automatic creation of Locations in the service module. My understanding is that if you set up a customer address with an address type of visit it will auto create a location in service. However when I have done this, nothing has been created. Is there a setting I need to turn on to do this?  

Hi,We have a new integration which creates Absence registrations in our Apps 10 environment via the REST API.These registrations do not appear on the Resource Monitoring Gantt though.If I manually create a registration in Apps 10 with the exact same Absence parameters, it appears on the Gantt almost immediately.I don’t see anything obvious in the database rows to indicate difference.Is there an additional task we need to complete to have the absence show on the Resource Monitoring Gantt?All 3 registrations in IFS: Database output from the ABSENCE_REGISTRATION view: Resource Monitoring Gantt output 

Community, do you know why I cannot see the ‘New’ option in below screenshot lower table? i think I completed all settings, plus GTIN 13. where I missed?  

Hi All,I would like to reformat the label report for inventory locations to include Bay, Row, Tier, Bin but cannot find the logical unit for the source of the report in order to add these custom fields. Anyone able to help? Thanks.