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The auto-assign function is on, why doesn't it work?Automatically indude Mx Event at the bottom is still notCannot change to yes 

Trying to check for open service orders. This works, but checks for only one status. <root xmlns="http://astea.com.schema.bc.service_order"> <session email="" alias=""> <state bc_name="service_order"> <action name="execquery"> <attribute in_var="" out_var="" entity_name="order_locator" query_name="order_locator_scrl" sort_column_direction="+" sort_column_alias="request_id"/> <attribute dtype="argument" name="where_cond" value="(serial_no = '3090R720141') and (order_stat_uniq_id = 100)" operator="="/> </action> </state> </session></root>I want to check for < 500, but it does not parse as valid xml.Any ideas?<root xmlns="http://astea.com.schema.bc.service_order"> <session email="" alias=""> <state bc_name="service_order"> <action name="execquery"> <attribute in_var="" out_var="" entity_name="order_locator" query_name

Hi does anyone know where I can find a sizing guide for 23R1? thanks Gary 

Hello, We have a shop order with a main product and a by-product. A user is asking why the by-product does not appear as a supply on the part’s inventory part availability planning page.  Does or should IFS treat a by-product has a supply signal from a shop order? For context, the part that is the by-product is also part of the materials to be issued. Please see attached screenshots below. Any information or context would be appreciated. We are currently running IFS Cloud 23.1.7. Thanks,Kyle

Community, When I was entering a Parked Supplier Payment, I was requested to enter Series ID. then I am using LOV trying to select one value, but the LOV is empty. Wondering where to have this basic data created? 

Morning.  Anyone that can tell me what is the system effect of the “Generate” Action on the Graphical Position Structure:Thank you.Anya

Hi everyone,I wonder if anyone has documentation on all these configurations, how and when to use them?And which process (screen on IFS) is affected? Thank you in advance. 

Issue Short Description: After clone from PROD to Non-PROD environment, Crystal reports are not working. Log:[GetAppSetting] Get the value for OpenReportPath from Web.config.[LoadReport] Loading report : F:\IFS\crystal\OpenReportPath\Component Repair Card.rpt[LoadReport] DBUser = ifssys ,DBPassword : ******* ,DBServerName : DB_Server_name ,AppOwner : IFSAPP[LoadReport] Processing 9 parameters.[SetTableLocation] Set appropriate post-fixes for CR_WEB_INIT_A[SetDatabaseLocation] Generating fully qualified database object name for CR_WEB_INIT_AERROR in [ExportReportWithParametersAndlogonInfo] Error in exporting the report in rpt format. Logon failed.Details:  [Database Vendor Code: 1017 ] Logon failed.Unable to connect: incorrect log on parameters.Details:  [Database Vendor Code: 1017 ]   at CrystalDecisions.ReportAppServer.Controllers.DatabaseControllerClass.SetTableLocation(ISCRTable CurTable, ISCRTable NewTable)   at CrystalDecisions.CrystalReports.Engine.Table.set_Location(String value

When creating an Inventory Part from an Engineering Revision through Part Transfer Template , is there any place to set the Planning Method?  or Is it always ‘A’ and we have to manually change it? 

Dear FSM experts, One of our customers is currently experiencing the following issue, and I would appreciate your assistance.We created a custom screen for the web client and tested it with version 6u7 before updating it to version 6u25. It worked correctly as expected. Recently, they updated the FSM environment from version 6u7 to 6u25. Since the update, they have identified that the custom screen is not functioning properly.  Custom Screen  Error   Client Script for Web Client var sellerPlaceID = getControlValue('sp_coo_data','seller_place_id');var purchaserPlaceID = getControlValue('sp_coo_data','purchaser_place_id');var sellerPlaceIDFromDB = getDBValue('C_GET_PLACE_ID',sellerPlaceID);var purchaserPlaceIDFromDB = getDBValue('C_GET_PLACE_ID',purchaserPlaceID);var whos_place;var status;if(isNullOrEmptyString(sellerPlaceIDFromDB) && whos_place != "CUST" && status != "A"){ alert("Please enter valid Seller Place ID"); return false;}if(isNullOrEmptyString(purchaserPl

Hi All, We are in the process of migrating from APPS8 to IFS Cloud and I’m having trouble updating a particular user profile so that I can use it to access IFS Cloud. I have chosen one of the simplest users (minimal screens/functions available) which requires minimal modifications.I have allocated the appropriate, I think, Projections to a Permission set for this user but when I try to log on I get a number of popup windows with errors relating to Profile and Person info.See below:- Can anyone point me in the right direction to help resolve my difficulties with logging on to IFS Cloud please? Cheers,Neil. 

Hello All, I am using IFS Apps 10 UPD 22, and I have setup and activated an Inventory Control Plan for a part that is currently in stock. I have scheduled daily checks, however, I have noticed they are not creating. I attempted to manually create one via RMB on the control plan header, however, I received an error message. I have confirmed I have the necessary permission grants. According to the help, I have completed all necessary prerequisites, and I’m at a loss as to why it would be generating an error. Any guidance would be greatly appreciated!Server error messages:e5c8e3b3-a041-475b-be66-17efb17cbfcbIfs.Fnd.FndSystemException: Unexpected error while calling server method AccessPlsql/Invoke ---> Ifs.Fnd.FndServerFaultException: ORA-01403: no data foundFailed executing statement (ORA-01403: no data foundORA-06512: at line 17ORA-06512: at "IFSAPP.INVENTORY_ANALYSIS_API", line 3214ORA-01403: no data foundORA-06512: at "IFSAPP.NSC_SHOP_ORDER_ANALYSIS_INS", line 52ORA-04088: error du

We’ve noticed some strange behavior with Control Plan triggers and SO status; it’s possible to have an SO header move to “Started” (which correctly triggers a control plan) but with a certain sequence of operations (If product is issued to a shop order, the SO header status goes to Started, then if it’s unissued goes back to Released, then re-issued, back to Started again)Below is an example of an order that spawned three Control Plans, but we’ve seen many more orders with just two. It looks like there’s no duplicate detection on the start shop order trigger; is there a better way to handle this? Is this expected behavior?IFS Apps 10 UPD 21  

 Hi Team,I need to download a detailed report that includes acquisition value, acquisition date, status, net value, etc.I tried using the FA object report, but I am getting a null acquisition and net value for disposed fixed assets. Could you please help me understand why this is happening?Thank you in advance for your assistance.  

Hello,  For my external customer invoices, I have a file with multiples invoicing lines but at the posting, I have only one line here is an example as you can see attached below.The posting lines has the same amount wich is the sum of all the invoice item lines What is the best practise of migrating customer invoices with multiple lines regarding the postings ? Best regards

Hi All, Just noticied that our sync_rules that are ACTIVE and set to BATCH_DELTA are not automatically syncing at the set interval (24 hours), even though the table data has changed. Any ideas, why this would be? Thanks

Hi All,We have a requirement to make Resource Monitoring Gantt to become read only in Apps 10 UPD 20 environment and I tried to achieve this using permissions sets. Below are my settings and my user only have this permission set grantedAnd I still can move the items and adjust the duration of work.Even after change everything to read only, I can modify the page. So I revoke all the changes and tried out again. And I can still view and edit the page, which was strange. I tried to refresh security cache, restart and re log in, clear browser cache and even using private browser. Still no luckDoes any one has idea on which other permissions/configurations I can adjust to make the Aurena Page read only?​​​​​​​Thanks in Advance 

Hi All,When a Purchase Order authorisation is rejected and along with the reason a Note is added, does anyone know where the note is visable. In Purchase Orders you can see it was rejected, who rejected and the reject reason but not the note.We are using APPS 10 Aurena Thanks

 I am trying to reveive parts in on a PO and I am getting the error message "There are not enough component parts shipped to the supplier to receieve this quantity.I could see all the component parts of the particular line has been shipped to the supplier using supplier material functionality.Had also tried this work around given below Check the PO Line you are about to receive.RMB on the Supplier material (if the option is active and available)One of the components which has fractional quantity per assembly probably has Qty Calc rounding of 0 in inventory part.Change the Qty calc rounding and receive the PO Line Still the issue persists , when I am trying to change the qty calc rounding to 1 for example , I am getting an error that Qty calc rounding must be zero for serial tracked parts ....How should I mitigate this error ? And how should I recieve the remaining qts in the PO "There are not enough component parts shipped to the supplier to receieve this quantity".

Hi All, In the Business Activity, I can attach Emails from Outlook and they are displayed in the References Table as shown below.Whereas, the Business Opportunity, I do not see where the Outlook Email is being displayed. Any thoughts? Thank you,Alex

Hi All, I have created a new Business Opportunity in IFS Cloud, but I don’t see a button to send the Business Opportunity to the CRM Outlook Panel?  The Business Activities has this functionality, but I don’t see it for Business Opportunity. Any thoughts? See below, there is no button to send to CRM Outlook.Thank you,Alex

For Document No of 48 (Defined by IFS) there is report by name Inventory Turn over rate. In which screen should be insert the doc text (48) to get the same printed on Report “Inventory Turn Over Rate”

When trying to make a rest call using BPA i’m having the following error : HTTP Connection Delegate could not retrieve the data from the specified URL.Returned status code: 500 The call passes threw when using postman for exemple so i know that the url is ok Any idea please?

Dear IFS Experts,I am experiencing issues with the selected records (377) in IFS Application 10. Previously, record 317 functioned perfectly. Please help if you have any suggestions for resolving this?   

In the Inventory Transaction History in IFS App 9, I’d like descriptions of what Order Ref 1, Order Ref 2, Order Ref 3, Order Ref 4, Order Ref 5 represent when Order Type = Customer Order, Purchase Order OR Shop Order.  Order Ref 1 is easy enough - it’s the order number.  I’m fairly sure I know what 2 and 3 are but I’d rather confirm.  4 & 5 are a mystery, so I can’t tell if they’re important to my analysis.