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11544 Topics

ANILREDDYDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Can anybody Recommend how to Generate Request ID Sequence based on Static Value. Like The Request ID is been Generated from ‘1’ but I need My request ID should start from 5000 and the counter should begin from 5000. One Sample would be very helpful. Thanks in Advance.

2184

4 years ago

MattiasLindahlSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Operational report images after updating to UPD7

After upgrading to UPD7 company logos and report graphics seems to have been changed to require to be in the database. There is a fallback setting in Systeminformation but is it anyone else having problems with images on operational reports?

6524

4 years ago

jbernardoHero (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Mass Update Running - Unsure for what

Checking our run log, there have been minimum of 2,500 mass updates within the last minute. We have our row limit to 2,500 so no idea how many more it could be at this time. This is all being done on my username. I have done nothing in FSM today. This was happening yesterday as well. How can i find out what is triggering these and how to stop it? There is no information to tell me what is triggering it. They all look like this:

1832

4 years ago

hbringDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

[FSM] Locations/Bins on Customer Place

Hi, I am new to FSM. Is there a reason you may want to specify locations and/or bins on a place that is categorized as a customer place? I am only aware of marking warehouses or trucks with these relations.

1821

4 years ago

LauriSidekick (Customer)

asked in Finance (Financials)

Reopening cancelled Customer Order

Hi IFS Community Members, We are using staged billing profiles in customer order lines. Due to the size and complexity of our projects, there may be more than 20 staged billing lines per profile. Recently a customer order line was cancelled accidentally while the staged billing profile still had both invoiced, uninvoiced and open staged billing lines. Because the cancelled order line wast the last one in the order the entire customer order changed to cancelled. Instead of creating a completely new customer order, we would like to utilize the exiting customer order and the exiting staged billing profile. What we’d like to hear is: is there a any way to reopen a cancelled customer order/order line is it possible to prevent customer order cancellation if it has uninvoiced staged billing lines For reference, we are using IFS 9 and update 14. Many thanks in advance, Lauri

5383

4 years ago

sujayDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM REST API And ODATA

Can we have a sample format for REST API and ODATA, how to use them in FSM6 update 4?

12613

4 years ago

AbhinavcSidekick (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM : Understanding Basic Flow of RMA / Shipping of Parts / Field Technician

My Question is a high level question : I understand that Customer is the one who calls and asks for service so we create a request in the system . the request than has a task in it. When do we know we need to create a RMA for the customer , if RMA has been created to Replace the part then who goes to collect the faulty part and deliver the replacement , basically what is happening on ground when we click on Post Shipment , the faulty part can be replaced by the technician but against which activity this will be tracked. If my technicians are deliverying the parts to customer then where do we track it.

7552

4 years ago

MWitczakHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Unpublish page configuration

I am currently working to help my company go live with IFS 10. In attempting to unpublish an old custom logical unit that is no longer necessary, the following error comes up during the attempt: Error occured during unpublish.ORA-20105: ProjectionConfig.PROJCONFIGINUSE: The Projection “CustomProjection[LuName]” is in use by page configurations. Unpublish the page configuration first. Try as I may, I cannot find where the “page configuration” is or how to unpublish it. Any help would be greatly appreciated!

2654

4 years ago

ANILREDDYDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Contracts

Can somebody explain how to Release the bills on monthly basis ( last Friday of every month). in contract Bill schedule.

3281

4 years ago

MaintenixUser1Sidekick (Customer)

asked in IFS Maintenix

Flight Adapter V2

Has anyone adopted the V2 flight adapter yet?

2052

4 years ago

RutJWhalenSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Quick Reports error

You do not have privileges to use the “Quick Report_API.Is_Qr_Po_Granted_For_User” operation for “Quick Report”. The user has been granted access to the Quick Report. How can I correct this?

3032

4 years ago

SuTeDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

Integrating Mitre Finch (T&A)

We use a well known T&A system (MitreFinch). Is there a way of integrating this into Apps10 so that employee clockings and holidays pull through?

6233

4 years ago

KasiaSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Lobby Month filter parameter - Apps9

Hi all! I’ve created a lot of lobbies on the system but recently more users want to be able to filter their data by month, i.e. either type in April or 04 to filter down lobby results for anything that matched this month. Tricky bit is that they simply want to use calendar month. So extracting a month from a date is not ideal. I tried toying with build in calendar_api options but didn’t get far yet. Has anyone ever tried this before?

4503

4 years ago

Dakshinie WickramasingheHero (Employee)

asked in Service (Touch Apps, MWO, MRO)

Initialize MWO

[b]Why it is not recommend to initialize the MWO if it is not essential?[/b]

8345

4 years ago

Dineshy7Sidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Making mandatory field non-mandatory

Hi Guys Anyone knows if it’s possible to make IFS defined mandatory field as non-mandatory? Thanks in advance, Dinesh

3404

4 years ago

roshanFDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Replication queries - Reg

Hi All, Can you please help me to clarify the below issues, if possible. Thanks in advance. Is unbundling of replication message bundle standard in IFS10? Can Oracle WebLogic handle incoming messages in onshore (thus avoiding to use separate Oracle Services to handle incoming messages from each Rig)?. Note - Using multiple Oracle services to handle incoming messages from each Rig reduces the overall Oracle DB performance Thanks, Roshan

1511

4 years ago

ProSriniADo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Replication in IFS Apps 10 - Message Bundling

Can someone help me understand the following with respect to IFS Apps 10 in regards to Replication: Is unbundling of replication message bundle provided as a standard feature in IFS10? Can Oracle WebLogic handle incoming messages in onshore (thus avoiding to use separate Oracle Services to handle incoming messages from each Rig)?. Understand that using multiple Oracle services to handle incoming messages from each Rig reduces the overall Oracle DB performance

2101

4 years ago

jbernardoHero (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM 5.7 - Substitution Map not reading correctly

We have a substitution map for @place.email_address the notifications are not going through unfortunately. the rule works as the user that is listed on BCC is getting the emails. The BCC is listed as an actual email address with no map needed. its only when using this map does it not work we do have other maps that work just fine but it seems to be this one that doesn't Here is the substitution map. Here are the code table here is the result from the notification log. you can see the TO is missing

1333

4 years ago

BLLBrucemoSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS best practice for change control - can i publish custom fields in live when users are still working?

Am a little new to IFS, but want to avoid giving users error messages due to layout changes or any other issues that am yet unaware of. So question is, can i publish custom fields whilst people are using them? Its referenced fields for the customer 360 screen. Does anyone have any best practice tips for making custom changes on-the-fly. In my past experience in other similar role, i would normally wait until outside of hours to update live.

4685

4 years ago

JStackSidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Shop Order - Customer Owned Inventory

We recently began utilizing IFS from a manufacturing stand point. We have run into our first scenario where a customer is providing a Sub Component for the Shop Order to be included. Does anyone have a good process for this? Thank You

4262

4 years ago

Hans AndersenHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to set values in REF_KEY

Hi all, I have a key_ref: KEY_REF:= ‘BOM_TYPE_DB=M^CONTRACT=1^PART_NO=15000^ROUTING_REVISION=2^’ I would like to replace some of the values. E.g. ROUTING_REVISION=3 I was expecting to be able to do this: client_sys.Set_Key_Reference(KEY_REF, 'ROUTING_REVISION','3'); but the function does not exists. What is the easiest way doing this?

3471

4 years ago

RutJWhalenSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Pointing Middleware Server to another Database

Thank you for looking. If possible what would be the best way to do this. Kind Regards John

4294

4 years ago

Krzysztof CiesielskiDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

IFS Aurena - Grant the Law

How qucik I can add many laws in Projections of IFS Aurena? I add one-by-one right but is horrible way. If exist better way?

2013

4 years ago

DjamilaDo Gooder (Customer)

asked in IFS Maintenix

Any Maintenix users working with PP&C?

Hello, I would like to know among this Maintenix community users, the ones who work with PP&C. I would like to figure if you face same issues or not. The purpose will be to share some workarounds. Many thanks for your replies. Kind regards Djamila

2843

4 years ago

MaintenixUser1Sidekick (Customer)

asked in IFS Maintenix

Mobile App

How far away is a mobile app for Maintenix? Anything on the road-map to improve the mobility side yet?

3693

4 years ago

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