Solved

Hello IFS commnity, I have created some PDF_REPORT_CREATED custom event actions that will send an email according to the custom code I have created and it is sending the email normally.For example form the Purchase Order when it is in Released status , you have three ways to send the email.If you select the Print Order or Print Order Work Copy option and send the email after previewing it, I am able to receive the custom email. See the screenshot below.Now, if I select the E-mail Order option, it sends an email that I believe is generated by IFS by default. I’m wondering where I can find the structure or template of that email within IFS.I need to know how I can find the details of the email mentioned above. It’s not configured at the Custom Event Action level. Where else could I find it in IFS? Thanks, 

Hello everyone,I'm working on a workflow where I need to:Fetch the results of a quick report, Convert the output into a CSV file, and Send that file as an email attachment using a custom projection.I've already created a custom projection that uses Command_Sys.Mail() (Overload 1), as suggested in some other forum posts. The process works well overall, the report is fetched and converted to CSV, but I’ve hit a limitation: the VARCHAR2 parameter is too small to hold the full content of the report. Because of this, I can’t reliably use the Mail procedure in its current form.I considered switching to Command_Sys.Mail() (Overload 2), which supports CLOB input for both the message body and attachments. However, it seems that this overload cannot be added as an action in a custom projection due to its use of CLOB parameters.My questions are:Is there a recommended way to use the first Mail function with a reference to a local file (since it supports file paths when the input doesn’t contain an

Hello,A similar question has been written in the post below. But I had to create a new post because the post is closed.@Garak @Chathuri Peiris Question 1For example;* Material with serial number TT01012005 was sold to customer C123456 on 2005/01/01.* On 2008/01/01, customer C123456 sold material with serial number TT01012005 to company X.* Company X called me as the manufacturer of the material it purchased; It asked if I could create/create a technical service service.I did not make the sale to Company X. C123456 company made the sale. How do I change customer ownership of object serial number TT01012005? Question 2I can't change the part catalog description because there are serial materials waiting to create serial objects. Is there an option for that?What is the purpose of this control!?Equipment_Serial_API:serial_state_ := PART_SERIAL_CATALOG_API.Get_Objstate(newrec_.part_no, newrec_.mch_serial_no);IF (NOT serial_state_ IN ('InFacility', 'InRepairWorkshop', 'Contained', 'InInvento

In 24R1, on my Business Opportunity Pipeline page, there is a red triangle displayed next to some Opportunities. Do you know what the red triangle represents ?  

Hi all,We are working with IFS Applications (version 8), and I need guidance on how to split a single operation across multiple work centers, based on quantity.📌 Scenario: We have a shop order with Lot Size = 20. One of the operations is MONTAJ (assembly). We'd like to perform this operation in two different work centers: 13 units in Work Center 555 7 units in Work Center 602 However, here are the limitations I'm facing:❌ Challenges: I cannot edit the "Qty to Report" field in the Operation tab. It is always set to the full lot size (20) Even if I create two MONTAJ operations manually, each one still expects 20 units instead of 30 and 20. ❓ Questions: What is the correct way to split an operation across multiple work centers based on quantity? Can we adjust "Qty to Report" per operation? Are there any other standard methods or best practices to reflect multi-work-center execution for the same operation? Any guidance, workaround, or configuration suggestion would be h

Question to the configuration and framework gurus: Is it possible to configure hierarchical LoVs using custom fields? We often see this use case in failure trees, where up to 5 fields are populated to categorize a problem (and potentially present suggested solutions).For example, in Field1 you can choose 1, 2, 3. When you select 1, Field2 offers 1.1, 1.2, 1.3. When you select 1.3, Field3 offers 1.3.1, 1.3.2, 1.3.3, etc. You get the idea. 😁In Structured Failure Management we have a 3-level tree, so somehow it seems to be possible, but ideally I’m looking for a solution that works in Page Designer.Appreciate your help.

Saving an empty value using ODATA API is not possible. It changes the task_status but doesn’t update the user_def1 to empty in the below example.URL : https://<fmsserver>/odata/task(12345)Method : Patch1st call (works fine)Body : {    "task_status": "HOLD",    "status_as_of": "2021-10-26T15:37:37.0047496",    "user_def1": "ENROUTE",    "modified_by": "USER1"} 2nd call (user_def1 is not set to blank)Body : {    "task_status": "ENROUTE",    "status_as_of": "2021-10-26T15:37:37.0047496",    "user_def1": "",    "modified_by": "USER1"}

I suspect I may be missing something obvious but looking for help with this.Apps10. We have documents (e.g. Calibration documents) of a particular Document Class that were attached to records (Manufacturing Tools) in the past.At the time of the files being attached/uploaded the Document Class in question had incorrect access configured.This has now been fixed, so that the correct Document Groups now have access to this Document Class, however none of the existing files are not retroactively inheriting these permissions.  New files of the same Document Class that we attach now have corrected access controls, but the old ones remain unchanged in terms of access.How can we update the access permissions on existing documents of a specific Document Class to get the current correct access that is assigned to that same Document Class? Is there an additional step or script that I need to run to force this change to apply to previously attached files? Thanks,Nick

We have a problem at IFS Cloud 24.2.4. At unpredictable times, the system stops generating any PDF reports, and we are forced to restart the system. Actions like clearing the report queue or deleting the report node do not help. The error message is provided below. Is there any improvement we can implement or any memory increase or monitoring steps we should consider? We currently have 2 nodes in the reporting cluster.The report might contain errors or the nodes might not be able to handle the reports which were concurrently executing with the available resources.Regards.

Hi All,I am facing a problem with FSM6 +PSO. When I try to initialize the dataset on the FSM to synchronize with PSO, iam getting the following error: ProcessPerformRequest: matching perform definition method not found: FieldServiceComponent:Initialize Threesixty(system.string,).Note that before it was working normally.Anybody passed by such problem?  Thanks//

Hello, I have been exploring the new report studio functionality in IFS Cloud 24R2. I was trying to figure out how the dynamic signatures worked. I was able to utilize the Signature function but was hoping to dynamically change the signature based off a condition in Report Studio. In report designer, you were able to pull this in using a SQL statement but it seems to use a DB Image function instead? I tried using the DB Image() functionality but I keep printing blanks. My function syntax is this: DBImage('report_signatures','IMAGE' ,'image_name=IFS.jpg') My question is if I want to utilize the DBImage functionality, how could I use it for static data and columns within a report? For example, if I wanted to change the signature depending who is the salesperson on the customer. I feel like I may be missing something simple but I was hoping to get some direction on this. Thank you. 

Hi all,I am starting to test a new release 24R1.I can’t find an option Enable log window in debug menu.Is it removed from application?BR.

Is it possible to add to the form of Count per Count Report a custom field.  I would like to add it to the form that is displayed for a count report, not just to the report designer report.  I have enabled custom fields in the attribute.Thank you

Hi Experts,There are many Completed work assignements in MWO, that engineers are not attending so we need to force close it. In this post it say the function will be implemented in 24R1. Could someone help me to find the exact location of doing this? I could not find it anywhere. Thank youKM

Hi,Could we configure using Aurena configuration - Page designer? To hide Duplicate button in a standard client - Eg: Business LeadsAPP10 UPD 17Regards,UdGn

In Page Designer, Fieldranking is supposed to set the order of columns in the list element. When I do this on Business Opportunities, it doesn’t seem to work. We Go-Live in October and setting a column order for heavily trafficked pages is something we want to do to help our computer illiterate sales people.Looking for instructions on this page designer feature.Thanks.

We are seeing an issue where Kanban creates a Transport Task for parts when there is adequate in the work area floor location.  This is not a repeating request, it only creates one Transport Task that is not needed so the warehouse team end up essentially doubling the max quantity of floor material which in some areas is not possible.We are using forwarding for the parts to the work floor, such that when the kanban runs it for a part needed at location X, it creates a Transport Task from the warehouse to the staging area, and then as soon as that Transport Task is executed IFS automatically creates another Transport Task to location X.  This is working fine apart from the fact that it creates this single extra TT for each part flowing through the staging area.After stepping through the code we can see that IFS is not looking at the floor area to calculate the quantity the parts of hand, it is looking at the staging area instead. Example:Floor area X has physical quantity of 20 IFS also

I'm facing an issue when i want to delete some inventory parts from IFS V10 or Aurena.I get the following message and i don't understand why. "Cross Ref Fci Acq Origin".An idea about the exact meaning and reasons?Thanks a lot for your help 

Whenever I deploy changes to the code, IFS Developer Studio consistently freezes, requiring me to forcefully close and restart the application. I tried doing everything but none of it seem to be helped it. Version: IFS Developer Studio 18 (25.1.0657 2025-06-23)

Hi, Is it possible to set the MRP parameters to only look so far ahead? At the moment, as soon as a req is created (even if for next year), MRP suggests buying or making the stock. I do not want to consider that order until at 3 months prior to required date. It would be ideal to see demand without any req’s being generated. Using planning method G currently.    Thanks, Dan

Hi All,I am aware that from version 24R1 onwards, IFS Cloud (Remote Deployed) customers are limited to using only Database and File storage.I have a defence customer hosted on-premises in the UK. They have operations in both the UK and Australia, and due to legal requirements, they must store documents in external storage within their respective countries, not in the database or cloud.Is there any limitation whereby remote deployed customers are restricted to use one File storage location?If so, how can IFS address these legal requirements given that only File storage and Database options are available moving forward?Thanks,Chamath

Hi All,As mentioned in several community posts, IFS is phasing out the shared document repository type with the introduction of support for file storage across multiple locations.According to the IFS documentation, although shared repositories are being deprecated, it is still possible to enable them manually. Customers may continue to use this functionality until IFS releases full support for multiple file storage locations.I would like to inquire whether any other customers or partners have manually enabled shared repositories and are currently utilizing this setup. Any insights or shared experiences would be greatly appreciated.Thanks,Chamath

We are using IFS CRM panel for Outlook currently on 22r2 version and we are planning to update to 24r2 version. We have noticed the connected business opportunities are not shown in 24r2 version crm panel even though they are shown in 22r2 version any reason for this?22R2   24R2 

Dear Community,We are currently figuring out the best way to use the possibility of parking a shop order.Does someone know how to connect a change order to a parked shop order ? When clicking on the drop-down menu of change order no, there is no data whereas we have change orders in the table.  Thanks for your help 😊