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Hi Heros,I can see at “apps for page designer” on IFS CRM Companion the option  SCAN NEW CONTACT, but when open the CRM Companion app, the option does not exist. Do you have any Idea how to enable the option in the app?IFS Version: 25R1 

Hello wonderful IFS Community!I had a question come up that I wasn’t able to answer - Where is the folder structure for the IFS Cloud middletier stored at on the Ubuntu server? I poked around the /home/ifs directory, but nothing really seemed to be stored there except for some configuration files. I also looked under /etc, but didn’t find anything that was what I was searching for.Many thanks, and feel free to respond with any clarifying questions, should they be needed.Regards,Randy

My company uses team structure, and currently has Priority to Team and Supervisor Setup and access is based on Team and Supervisor Setup, I would like the HR team members to access all employees and be able to approve and authorize employee time,  I can add their records as indirect supervisor under Supervisor section of Employee file and give access but there are around 1000 employees, Is there are any other ways to do it easily?

Hi all I have a small concern regarding lobbies permission!In permission set, how we can revoke only one lobby?!I can see revoke all button even if I select 1 lobby and if I click the “Revoke All” button, whatever lobby I added for the permission set, it is revoking all. Best Regards,Vishal J

  Hello,I need some help, we have set up the % tolerance for invoicing which works very well for non-stocked items, but I can't get it to work for Inventory part? Is this the reason for a stored item in the PUMP? Is it necessary to make additional settings or not? Thank you for your help.         

I wanted to implement the Order by TASK NO in Descending order in Request Work Tasks list Screen, Currently its in Ascending order. How to implement this at the code level?  

Hi, We have a customer who has 800+ line items in the Project Deliverables Material Plans. When executing "Create Supply Request" for the total line items below error pops up.IFS Web Version: 24.1.14.20250702093228.0Date: 2025-10-06T03:25:57.448Z --------------------------------------------------------------------------- DeliveryStructureItemExecutionHandling/ItemDetails (server error)Database error occurred. Contact administrator.Error details: [{"code":1460,"message":"ORA-01460: unimplemented or unreasonable conversion requested"}]But when we execute it in two batches (350,450 each) the error is not there and Supply Requests are created without any errors.Is there a limitation on how many line items can be converted at one go? Any experience in handling large number of Material Plan line items?  

Hello,I would like to ask if there is a manual for setting up a local implementation of the IFS Cloud environment. Will I need to install all updates and deliveries? What about the database and its structure? The purpose of this setup is to create an instance for disaster recovery.

Hi Guys,I am in cloud version 25.1.1I am seeing this behaviour in the Inventory transactions history. I can see some Handling units ID s are visible for OESHIP transactions but some Handling unit ID s are not visible. Seems these are grouped based on the part and the lot batch numbers.If I select the dropdown for the lines that Handling unit ID is not visible, all the handling units that shipped from the part and lot batch is visible in there. I think IFS sort handling units from Source ref, part and lot batch number. But If I query for that handling unit ID, OESHIP transaction is not coming up.My client is always use handling units for shipping and previous versions I was able to query from the Handing unit ID and search for OESHIP transaction specifically.Was this a design change comapred to APP10. Lot of my reports are also depend on the Handling unit IDs in Inventory Transactions History . Any workarounds for this? I saw there is another page called “Inventory transaction history d

Hello All,Is their any screen to view upload or removal of documents from the PR and PO screen.I would like to know who and when has uploaded or deleted or modified the document.I did check the document revision screen but it didnt help and also their is no record present in Order history.Kindly help me with this.Regards,Kruthika

Hi,For a product with a purchase price of 0,5 EUR each, our customer has negociated with his supplier to purchase 19800 units, with a 55% dicount only for this product, for a total line price of 4455 EUR :19800 * 0,5 * 0,45 = 4455 EUR, so 19800 * 0,225 = 4455 EURBut with only 2 digits authorized in a PR line cost, if we use 0, 23 instead of 0,225 the result is 4454 EUR and if we use 0,24 instead of 0,225 the result is 4752 EUR. In both cases the result is wrong. Do you know a way to use 3 digits in a PR line coste or another solution to obtain in our case the right total amount ? NB. The customer doesn’t want to create a purchase requisition line with  198 units, with 2,25 EUR each and using UOM “ten” (so the total = 4455) because this has no sense tu use the “ten” uom for their PR. Thanks by advance  

We use pegging in shop orders a lot, and having just started using the ‘projects’ section of IFS we are now in a position where we are executing our first builds.  We need to peg a shop order (created through shop order requisitions) into a shop order material line that has a supply type of ‘project inventory’ but are struggling with this? Is this possible, or does IFS stop you from pegging to project inventory lines? 

Is there a way to supress some of these options in “Shop Floor Workbench” with page designer or another method?  We spent quite a bit of time in the “Dialog” portion of page designer but couldn’t find a way. We also do not want to use “Shop Floor Reporting User Settings per Site” as it’s to granular and is missing options we’re trying to supress. Using 24R1 currently.   

Got a question from a end-user during testing of 25R1 SU3 that I just repost here.She has been using the options on  ‘?’ frequently to get the syntax correct for her queries.Can someone explain why it has been removed?   25R1 SU3 - available options for a date field24R1 SU12 - available options for a date field> greater than search still works in 25R1 :-)  

Hi all,we are using the NGSM with Requests and Request Work Tasks.When planning we face a big issue when it comes to transferring Work Tasks:If one assignment is transferred to mobile it is not possible to transfer a second assignment.So it is impossible to send a second technician to the same Task if required but not initially known.Or if some mistake was made during assigning. For example in the Dispatch Console if one resource demand is assigned and directly transferred before assigning the second demand, it is no longer possible to send the second one to the technicians mobile.We have now cases, where one assignment is already set to completed and the second one is not even transferred to mobile. But because the first one is completed it is also not possible to cancel the assignment.So the only solution is to cancel the complete Task and create a new one.Is there any way to get this done, that I am not aware of?Example: Second assignment cant be transferred anymore 

Community, We don't see the solution that O level structure could be transferred like what we do manufacturing structure in IFS. We are in APP10  Did we miss anything? Thank you. 

Hi, I tried to call CustomerOrderHandling.CustomerOrder_ManualCreditCheck to see whether the order is blocked by credit reason. But I noticed one thing.Order in site A, it is not blocked, then BlockReason is “FALSE”   Order in site B, it is not blocked, then BlockReason is null.   I would like to know both “FALSE” and null means the order is not blocked? Are there any other values will be that? Or how to decide the order is not blocked.

Hi,I want to put default value = Tax on Taxliability field in Business Opportunity lines but I don’t find Default value set up in Page designer. I have seen and done it on some other fields on other pages but I don’t find it in this case. Does someone know if there are other options to fix it? We have 24R2SU2, thanks. 

We have a raw material that needs to be changed from regular purchase to consignment part.  I know to change the Ownership to Consignment in the Supplier for Purchase Part and to update our default location so we meet the requirements of consignment parts in stock.  My question is what if we have current Inventory in Stock?  Do we need to do something with it?  We are in APPS10 update 11

Hi,There is function call ‘Copy Postings’ in MSI. However, it didn’t get copy the postings from previous invoice even I select the invoice with similar values. Is there any other basic data setup that we need to set. I checked in the cloud documents too and couldn’t find any specific setting.Note - I checked with 2 companies and 1 company is enabled for ‘Supplier Posting Propasal’ and other company is not. not worked for any of the company.  

Hi there,I’m working on Quality Management - Non Conformance Reports (IFS Cloud 23R2) and I’m trying to ‘activate ‘ the standard available ‘Approval Process’ (NCR section Attachments). It is (standard) possible to attach this Approval Process, but it seems that it’s not active? To be more specific: while handling the NCR via the workflow Disposition, Correction, Verification, the NCR is automaticly set to ‘Closed’ after Verification, regardless the fact that the linked Approval Process is still open?Hopefully someone can help me with this?Thx!

We have a tank that holds 200,000 lbs of oil and each truckload of oil we receive as a purchase part is approximately 75,000 lbs.  We would like to lot track the oil and have every truck load received have a lot applied.If we were to receive 75,000 lbs of LOT A into the 200,000 lb tank and some of that oil is consumed, then 75,000 lbs of LOT B is received into the same 200,000 lb tank, we would like to have one lot in the tank called LOT B (or other name) but if we were to look in IFS where LOT A was used every product that had some LOT B (or other name) in it would show in the list of where LOT A was used.Our main question is, does IFS Cloud (24R1 or beyond) have the ability to combine lots and maintain lot traceability? If so, how do we set this up?We would also want to stop the user from receiving a 4th lot into the tank until the tank is emptied.  So, in the above example they would be able to receive LOT C into the tank but when they try to receive LOT D it would fail and let them

In developer studio when we have used @DynamicComponentDependency XXX in a .projection or .client file, from where does it finds out that the given component is installed or not.In .plsvc and .plsql files, when you have @DynamicComponentDependency XXX it adds the condition $IF Component_XXX_SYS.INSTALLED $THEN to the code.But how does this work for .client and .projection file? Does the Developer Studio looks at somewhere like solutionSet.yaml and decide whether to add that code during the Code Generation step? Or does it look up somewhere else?

Hi Community,Appreciate some assistance or your experience in this regard. We are experiencing the below error when attempting to view or download a document file.Error: Something went wrong when downloading or saving the file using Aurena Agent. Error Message: File is being scanned and cannot be downloaded at this time. Try Again Later.We transferred the documents from the DB to the File Share Repository.Transfer has successfully completed. I am able to view/download some of the doc rev files. But some files give the above error message. If I try it again for some doc revs it is possible to view / download but for some other doc revs the file cannot be downloaded or viewed at all.Anyone had a similar experience and fixed it?Is Aurena Agent Mandatory to view / download if the repository is File Storage? If I attempt to copy file to Local folder system says Aurena Agent is required. NOTE:I connected IFSAPP user to a person record before I performed the transfer from DB to File Storage R

Hi everyone,I'm developing a 3rd-party app integrated with IFS for managing leave requests.I need to expose an action that returns multiple calculated values (total leave entitlement, used leave, and remaining leave) based on CompanyId and EmployeeNo.The logic works fine in SQL — here’s the simplified query I’m trying to use inside the action implementation:SELECT NVL(ccntr_integration_utility_api.Get_Total_Leave_Entitlement(:CompanyId, :EmployeeNo), 0), NVL(ccntr_integration_utility_api.Get_Total_Leave_Used(:CompanyId, :EmployeeNo), 0), NVL(ccntr_integration_utility_api.Get_Remaining_Leave(:CompanyId, :EmployeeNo), 0) INTO :TotalEntitlement, :TotalUsed, :Remaining FROM dual;I couldn’t find any working example of an action returning a complex type (structure) in the documentation or community. Thanks in advance for any guidance!