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Hi all,  I’m trying to load an external supplier invoice with tax and invoice posting lines, but get an error saying “Invoice header does not exist for Invoice No xxxx” Header Line is transferred, same also for Line type ‘I’ - but not tax lines or posting lines. Anyone have an idea what is causing this? RgdsTrine

Good day We started using PSO to schedule tasks yesterday. Everything was working correctly with tasks committing according to the commit rules, and newer tasks coming in and sitting the queue with “Allocated” status. A day later, and a lot of tasks that were allocated became unallocated, even though their SLA is still active, with plenty of room on the schedule to commit these tasks. The Current Allocation Value also changed to zero, where it should not be zero, but have an allocation value in accordance with the SLA. Please see the screenshot below:Previously Allocated task now Unallocated while SLA is still activeAny help with this issue would be appreciated, or any ideas for where to start investigating.

Can anyone advise me how to set the default focus on a dynamic registered tab?the contact log tab in Business activity is dynamically loaded and need to set it as the default focus. Any idea would be appreciated :) 

Where can we configure that an image, added to the Media Library, automatically get ‘Media Print Option’ set to ‘Print’?When we add images to ‘Routing Operation Work Guidelines’, all images are added with ‘Media Print Option’ set to ‘Do Not Print’ - we need to manually toggle this to Print for each image added.However, when adding images to a Non Conformance Report, then the images are added with ‘Media Print Option’ automatically set to ‘Print’.I haven’t been able to find any configuration for this.There are no problems printing the images on the Work instruction when the Media Print Option have been toggled to Print.

Hi,kindly can someone tell us if there is a replacement order related to purchase order? what are the related screens for it and how it works. we are using IFS10 UPD11Thank you and best regards,Bilal Drayi

Dear All, I am in a situation where I want to automatically be informed when remote warehouses need to be refilled.To do so I have define my Remote Warehouse as a putaway zone, I have created a Remote warehouse parts assortments with refill order point and refill to qty with Refill source = inventory. The remote warehouse planning is ok. On site level I have set Transport Task automatic consolidation by multiple parts. So when I now run the ‘Refill all putaway zones’ it auto creates my transport task to move the goods from my main warehouse to the remote warehouse. So far so good. But now: actually I do not want to use a Transport Task but rather a Shipment Order. As indictaed on the “About Shipment Order” help page. Transport Tasks are good to move stullwithin the 4 walls of your building. Now I have a remote warehouse (the definition of remote being= not within the 4 walls of my building :-)), so I would like to use the shipment flow that is available in the Shipment Order process to

Dear all, Why can't I define a customer ID?When if want to give an cusmoter id i get this message:  Where does is come from an how can you avoid it?

Dear Experts,There is a requirement to copy sub project for a newly created project. When I perform copy sup project RMB on the newly created project node, I was getting the error below. However, I have correctly defined calendar as well. Appreciate if anyone support me to resolve this issue.   Thank you.

Hi,I use a DEV environment in IFS Build Place. I expanded its lifespan several times (it seems its age is about 90 days).Now when I try to go to the welcome page of the environment, my browser shows an error about SSL certificate, it seems the expiration of SSL certificate on AP server. Is it possible to solve this problem?Any information will be appreciated.Thank you.Best regards,Kazu

When We try to login IFS Cloud getting following error , Environment expires on 19th Aug  but certificate already expired.Please let me know if you have any information on this error.

This questions were raised by a customer. Could anyone provide answers or solutions for the below questions ? Currently customer is using FSM 6u16, and is planning to upgrade to FSM6u19 (latest as of now) by end of August and FSM6u19 supports  "Any device running iOS 11 through iOS 15 (including iPadOS) is supported." 1) As you know apple will release iOS 16 in September, And I see FSM6u21 will be release in October, assume this FSM will support iOS 16?2) If we are in FSM6u19 and our iOS devices get updated to iOS16 (since we cannot control the update on our tech mobiles) will FSM iOS app will work (certain features/or will crash) ? 3) Will we get a hotfix iOS app for FSM6u19 to support iOS 16? 

Selecting creation of new build homeUpgrading a solution (APPS9) to IFS cloud. Have an Active build place for remote deployment. Go to create a new build home and the error ‘Implimentation mode update request failed’ come up when clicking apply.

hello every oneis there any way access supply chain training video in ifs academy

Hi All,When we do Data Migration using old Data Migration tool, we create legacy data file structure based on the Migration job we write.For example assume we need to migrate Customers.In the csv file we define headers as CUSTOMER_ID, NAME,CUSTOMER_CATEGORY,DEFAULT_LANGUAGE etc. based on the DM job column order  and then fill data in csv file  accordingly.Based on new tool ‘Data Migration Manager’ documentation, it looks like we do not need to do this anymore. Instead we can export legacy data into csv files as it is in the legacy system  and then import them into IFS Data Migration manager. After the import it looks like we can map legacy data into target tables as we require.We can also use dblink in order to map legacy data tables into target tables as well. Could someone explain and confirm if my understanding is correct?   

Hi,My client wants to see only today task and the future 7 tasks in the mobile job list screen.Is there a standard solution for this?  Thanks

Hi, we are using V14.5We have a user with a 400 line contract, that has just invoiced this month before realising someone had added some products to it, affecting their price, plus adding an interim.  Result is that their latest invoice includes the interim plus an inflated price that they cannot charge to this customer.So I am looking for a way to cancel or back-off this invoice, remove the extra charges from the contract, then invoice again, the normal amount for this month.We cannot use an interim because interim invoices do not include the Items from the contract and the customer is not happy to accept an invoice unless they can see which products were sold on which Installed items.I tested with Customer Credit Notes too but although I can see the credit shown in the Invoice logs, I cannot seem to them invoice the credited amount again in the contract.I guess I am looking for a contract equivalent on the Credit and Adjust for Service Orders.Can anyone suggest some ideas please?Than

Trying to send customer invoice to Pagero I receive the error message stated in the heading (Message of type 'APPLICATIONMESSAGE' has no condition rules). What have I missed?

Hi Experts,Could you please advice me on process flow in FSM to have records in part_tranlog for following source_types*source_type=PU*source_type=DUAppreciate your help and response on this.Thanks in advance.Regards,Heshala

When is support for iOS 16 expected in the FSMi solution?

In Aurena under our Business Opportunities page, the user is able to click on an arrow beside one of the Business Opportunities listed and the Lines will expand out (nested display). I noticed that it calls the API that pulls Active lines for a specific business opportunity but it does not filter the Active Revision so the display shows duplicated lines since it is pulling from ALL revisions. Is there a way to fix this where it only chooses 1 revision to display?

Currently when we click “Start Production” on shop floor workbench it defaults to eastern time, is there a way to change this to pacific time? 

Is there a way to automatically attach a document from Sales Basic Data/Order Type to a customer Order?  Any customer order line where I use a part attaches as expected, but not when the order type is entered into the customer order header.  Is this possible to do?  Either with a customization or standard functionality in IFS9?Thank You

I am using IE to create Lobby Elements for Aurena.  I am trying to create a Lobby Element for Active Work Orders that are 90 days or older.  The Actual Start date field in IE is REAL_S_DATE.The Actual Start Date field in Aurena is RealSDate In IE, on the Data Source Designer, I can set up Condition to beREAL_S_DATE < to_date ('#NOW#', 'YYYY-MM-DD-HH24:MI:SS' ) -90and it works in IE.  If I try to create the Lobby Element for Aurena using the same Data Source, I get an X.  How do I set up the Condition for Aurena?  Does the field name need to be changed to match the one is Aurena?  How do I search for Work Orders that are 90 Days or older on the Active Work Order screen in Aurena?Is this correct? Thanks,Gregg 

Hello,we have a candidate who worked for IFS before,we want to do refrence check for our candidate,May I ask which email address I could send to verify our candidate’s working experience in IFS?Hope to receive your reply,thank you.